I've fallen way behind, just wanted to comment on some old news:
Originally Posted by Acme
$15 to dryclean one shirt? Really?
I don't do partial refunds. If I get a message like this I just tell them they're welcome to return the item for a refund.
I hope this helps you.
Originally Posted by ATLnoob
Does sound kinda sketchy - NWT shirt with alleged stains, they want to give as a gift BUT also have it dry cleaned (thus no longer NWT) which will cost $15 (?!).
Agreed - no partial refund - either they ship back and get a full refund, or they keep the shirt and get nothing.
THIS! Just had a guy open a case because a zipper on a pair of pants wasn't working properly, wanted me to pay for it. I offered full refund including return shipping. He said never mind, he got it fixed for $15. I assumed this was his way of trying to get me to give him a partial refund? Dunno, and hate to think everyone is a dirtbag, but I was fairly certain that the zipper worked fine, and I would have expected the repair to cost more than $15, so I said thanks, please close the case. He still hasn't, but I would assume the case will time out if he doesn't do anything.
Originally Posted by Fueco
A better option is to always use the same white balance settings. I believe that even most point and shoot cameras let you set the white balance. If you set it to 'flash' and leave it there while photographing indoors with a flash, you should get fairly consistent results. If you can do manual exposure, find a setting that gets you consistent results and remember that setting. As an example, my general 'Ebay sales photography' setting is: 1/30th at f/5.0 (ISO 200) with the white balance set for flash. I use an external flash, but a similar setting might work with a P&S as well. I never alter the colors before importing to Ebay. I've not had any complaints other than one where I didn't know the difference between burgundy and brown in dress shoes...
Nothing's 100%, but I've pretty much eliminated any post processing by setting the WB in camera.
Originally Posted by SeaJen
I also base my international shipping rates on Spoo's, but have found the last couple of times to be very close to losing money, especially if insurance is warranted. Admittedly these were to Australia and Japan, but unless you are going to go with ebay calculated rates, it is just too much hassle to distinguish by region in flat rate shipping.
3lbs to Germany is ~28 first, 38 priority; 4lbs is $35 and $42, I believe.
I just let eBay charge actual on international shipping b/c I'm not that confident that I will get it right. I've noticed that eBay overcharges, or they're charging what the rate will be if I didn't have my shipping discount. Either way, I always come out ahead on international shipping. If you want to cover yourself always, add in the handling charge for international shipping.