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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 369

post #5521 of 15389
Quote:
Originally Posted by mr monty View Post

Buyer told me that shoes from the outlet store should not be sold as "new in the box". That's half the new shoes on ebay.

 

 
 The running shoes I bought today at Marshalls were certainly new! Buyers.... Gotta love 'em!?!
post #5522 of 15389
Quote:
Originally Posted by capnwes View Post

You sure it's not 5277?

If it is, the official color is antique burgundy calfskin.

That's what I meant. 5 2 7 7 !!

Thanks, Wes! Where is this color guide you're speaking of?
post #5523 of 15389
Thread Starter 
Strange question from the buyer's side (me). I should probably know the answer to this, but I'm not sure in which direction I should go...

I bought a new steamer from a seller in Germany yesterday. The item was listed as being sent from Germany, though the seller was clearly Chinese. That didn't bother me.

I bought it, paid immediately and received positive feedback though it went unshipped. I received a message from the seller this morning stating that they are out of stock until the 30th at the minimum, but I can choose to either wait or buy some cheaper, pink model they have on offer.

I replied that I can't wait for it to ship and would prefer that they cancel the sale.

I just got a response that said that they, along with every other seller, have sold out and that I should wait until they get more.

Now, that obviously annoyed me. I responded that they can cancel my order to recoup their seller fees, or I'll go through PayPal myself. I just took a look at it in ebay to cancel the transaction, but it doesn't seem to be there anymore. I am instead offered to contact the seller. There is another option to clarify problems (such as item not received/not as described), which directs me to PayPal. These don't seem to fit the problem, so I'm not sure which direction I should take it.

Any advice?
post #5524 of 15389

^How about threatening to file an item not received case with eBay to force the issue with the seller?

post #5525 of 15389
Quote:
Originally Posted by k4lnamja View Post


That's what I meant. 5 2 7 7 !!

Thanks, Wes! Where is this color guide you're speaking of?

 

No color guide.

 
You have to search back issues of the catalog and cross reference the model with the numbers. 
 
Sanford 5277
 
You can use issuu.com to browse the catalogs. It can be a PITA really, since the different models come and go from year to year. 
post #5526 of 15389
Thread Starter 
Quote:
Originally Posted by Acme View Post

^How about threatening to file an item not received case with eBay to force the issue with the seller?

I thought of that, but since I just bought it, I'd have to wait to open that type of case.

The seller got back to my firm-sounding email and said they'll refund me as soon as possible. Nothing yet though, and since I paid by PayPal, they could have almost certainly refunded me immediately.
post #5527 of 15389

Happy Marriage Hans!

post #5528 of 15389
Quote:
Originally Posted by HansderHund View Post


I thought of that, but since I just bought it, I'd have to wait to open that type of case.

The seller got back to my firm-sounding email and said they'll refund me as soon as possible. Nothing yet though, and since I paid by PayPal, they could have almost certainly refunded me immediately.

 

That's all the tricks I got, I'm not aware of any other way. I think the good news is you'll certainly get your money back, the bad news is you may have to wait for the seller to refund or eBay to yank the money out of their account for you.

 

Quote:
Originally Posted by capnwes View Post
 

Happy Marriage Hans!

 

You just got married? Congratulations!

post #5529 of 15389

Lol

post #5530 of 15389
Thread Starter 
Quote:
Originally Posted by Acme View Post

That's all the tricks I got, I'm not aware of any other way. I think the good news is you'll certainly get your money back, the bad news is you may have to wait for the seller to refund or eBay to yank the money out of their account for you.

You just got married? Congratulations!

Thanks for your advice, it's much appreciated!

Haha, thanks, but I've been married for a few years now...but for some reason, this seller left me feedback that says: "We wish you a life long sweet marriage and happy life! ^ ^" Not only did they write it in English rather than German, but I have no idea why they'd wish me a happy marriage (or even how they know that I am). My wife laughed and understood it to be that they hope I find someone to marry.
post #5531 of 15389
SF deal.
European buyer opens a Paypal Non-Receipt Dispute.
Item was shipped First Class Registered.
Tracking shows Attempted Delivery over 2 weeks ago, hasn't been updated since.
It was shipped to his Paypal address.
He seems to be either refusing delivery or at least taking no effort to coordinate delivery.

If this comes back to me will Paypal force me to make a full refund, including shipping? Will I be charged by the USPS when it is returned?
post #5532 of 15389

So I seem to have placed myself into a corner by copying the master... Most all of my shipping charges I just copied from Spoo's listings. For a pair of shoes I had them listed for $12.50 domestic and $45 international. Having never shipped shoes I had no idea of pricing so I just went with one of the highest volume sellers I know. Now I have a message from a guy in Germany who is interested in a pair of Alden's but thinks I should be able to ship them cheaper. I have no idea how to check if I could or not. I am thinking I need to box it up, weigh it than check online prices? He said he paid $30 for shipping a pair previously.

post #5533 of 15389
Quote:
Originally Posted by Shoeluv View Post
 

So I seem to have placed myself into a corner by copying the master... Most all of my shipping charges I just copied from Spoo's listings. For a pair of shoes I had them listed for $12.50 domestic and $45 international. Having never shipped shoes I had no idea of pricing so I just went with one of the highest volume sellers I know. Now I have a message from a guy in Germany who is interested in a pair of Alden's but thinks I should be able to ship them cheaper. I have no idea how to check if I could or not. I am thinking I need to box it up, weigh it than check online prices? He said he paid $30 for shipping a pair previously.

 

I also base my international shipping rates on Spoo's, but have found the last couple of times to be very close to losing money, especially if insurance is warranted. Admittedly these were to Australia and Japan, but unless you are going to go with ebay calculated rates, it is just too much hassle to distinguish by region in flat rate shipping. 

 

3lbs to Germany is ~28 first, 38 priority; 4lbs is $35 and $42, I believe.

post #5534 of 15389
Quote:
Originally Posted by Shoeluv View Post

So I seem to have placed myself into a corner by copying the master... Most all of my shipping charges I just copied from Spoo's listings. For a pair of shoes I had them listed for $12.50 domestic and $45 international. Having never shipped shoes I had no idea of pricing so I just went with one of the highest volume sellers I know. Now I have a message from a guy in Germany who is interested in a pair of Alden's but thinks I should be able to ship them cheaper. I have no idea how to check if I could or not. I am thinking I need to box it up, weigh it than check online prices? He said he paid $30 for shipping a pair previously.
Depends if you have box or anything else but it's best to send everything with USPS express mail. I've has too many 'lost' packages with first class and priority (never any issues to Germany, though I had one buyer with $500 worth of stuff let items sit over a month)

Don't let buyer determine your shipping cost or method, won't help you if you get a claim against you. Cheaper shipping / marked down items / no insurance all have zero risk to buyer as they can just file claim
Quote:
Originally Posted by HansderHund View Post

Strange question from the buyer's side (me). I should probably know the answer to this, but I'm not sure in which direction I should go...

I bought a new steamer from a seller in Germany yesterday. The item was listed as being sent from Germany, though the seller was clearly Chinese. That didn't bother me.

What relevance does the fact that he is Chinese bring to discussion? And if it doesn't bother you why mention it?
post #5535 of 15389
Thread Starter 
Quote:
Originally Posted by stevent View Post


What relevance does the fact that he is Chinese bring to discussion? And if it doesn't bother you why mention it?

They claimed they have 15 available, located in Germany. I bought it because of this fact and that it would arrive in a timely manner. Had I wanted to wait for something to arrive from China, I would have selected one of the other sellers that admits their item is located in China.

The fact that the seller is Chinese himself has no relevance, which is why I said that. It's the deceptive practice that turns me off to it.

What does your questioning of my motive bring to the discussion?
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