Originally Posted by DanM
If you offer returns, have a restocking fee include in your stated return policy. I'm starting to have to deal with the same issue and will be adding it to all my auctions starting this week.
I did the same. 10% on normal stuff that I know I can resell, 15% on items with stated defects, 20% on higher end items in perfect condition to avoid pay, peek, and return buyers. This guy is returning an Hermes tie because it was too close to a color he already has. See response from Buyer after I called him out.
"You read me like a book, between racing triathlons, surfing, golfing,
coaching baseball, wife and kids I did not know what to do w my time so w
north of 155 transactions on eBay I decided to just buy and look at ties,
then return them, well done. Since your giving out advice (No I don't do
this to sellers) perhaps you should take a gander in the mirror and change
your return policy, you either have 14 day returns or you do not, no gray
area. Its a nice tie and you will have no problem selling it."
I must admit, he was right. I changed my return policy to avoid inconsiderate assholes.