Question about feedback removal. So the one problem buyer I've had is from Canada. He claims he didn't receive an item and I gave him a full refund. I shipped it of course but didn't get a tracking number. Lesson learned.
But on the negative feedback he claimed he had been waiting over a month but really it was 13-14 days (Sold Aug.1 Feedback left on Aug.14th with 2 day handling time). Obviously he lied as well as put crappy DSRs are every section when, if he didn't receive the item, he could only say that about 2 of the categories at most. Since he lied and but bad DSRs on subjects he couldn't have known about if he didn't receive the item (like item as described) does that warrant a feedback removal? He's my only Neg and while I really hate the guy for the annoyance he's been, I just wanna move past it and get that blemish off my record.