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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 287

post #4291 of 15390
Quote:
Originally Posted by earthdragon View Post

AHOLE - Did a Buy It Now on a pair of EG's.
I send Invoice, he says he made a mistake & does not want them.
How do I send a Cancellation and should I report him?

Go to the Awaiting Payment page. Use drop down menu next to this transaction and select "open unpaid item case/cancel transaction". Presto.

 

Next....change all your listings to "require immediate payment with BIN"

post #4292 of 15390

As a buyer/seller on eBay since 97 I know every scam and trick that has ever been tried.

 

 

Here are some of the "common" new guy mistakes as sellers.

 

What some sellers do not realize is that ANYTHING can be returned by filing a claim with paypal for being "not as described".

 

The buyer returns it with DC and sends dc number to paypal, When PP sees it was delivered, they refund all that was credited to the sellers account.

 

Those NO return sales are all bogus......ANYTHING can be and is returnable.

 

Always deliver EVERYTHING so it can be traced on line...... DC tracking etc get sigs for anything over $250. and it keeps you as safe as possible.

 

Just like those "you have to insure" the items in case it is lost in transit auctions. They are total BS the sellers have to deliver or PP refunds, insurance or not..

 

 

As for buying:

 

Now you use a credit card AS A GUEST thru PayPal and you will never get scammed out of anything.

If PP does not refund, your cc company will...and charge back the seller an additional 10 bucks.

 

Sellers hate this and will never tell you this....

 

I can and have helped both buyers and sellers "get even" with scammers.......and it is hilarious when they get stung right back....

 

feel free to ask and I will tell anyone how to straighten it out "the Ebay way" which sometimes is like voting 3 times for Obamma. stoopid stoopider stoopidest


Edited by LouieBailie - 7/31/13 at 6:58pm
post #4293 of 15390
Welcome to StyleForum.
post #4294 of 15390
Quote:
Originally Posted by GMMcL View Post

Was I unreasonable here?

Buyer opens case, tells me the pants I shipped are size 32 when the auction was for size 42.

My response:
"Hi there. Sorry for the mixup. I will check my inventory, but I think those are the only pair of PRL/Corneliani trousers I have. It's possible I accidentally mistyped "42" instead of "32." in which case I will gladly process a full refund for a return. Would you mind please taking a photo of the trousers laid flat with a measuring tape or tailor's tape across the waist, so I can see the waist width?
Thanks, and again, sorry for the mistake."

His response:
"it says 33"

My reply:
OK, I understand and apologize again. I hate to sound paranoid, but I have been scammed on returns in the past. If you're not able to send along a picture of the label, then please return to the address below. If they are labeled or measure ~32-33, I will process a full refund. In the unlikely event they're closer to a 42, I will refund everything except original shipping and less the return fee. Again, apologies for the mixup and sorry it didn't work out.

Return address:


His response:
REALLY, I'VE GOT 2952 PURCHASES WITH 100% FEEDBACK, AND I'M LYING!! WOW, I'LL GET THEM MAILED WHEN I HAVE TIME. GET REAL!!,

Since that seemed to have escalated unreasonably quickly, I responded:
Dude, what's with the hostility? I've offered you a return option that gets you exactly what you're asking for if, in fact, you're telling the truth, as you assure me you are. So why are you upset? I think I'm being pretty flexible here.

If you've done that much business on Ebay, I'm sure you've encountered your share of shady buyers and sellers. I'm doing my level best not to be one of those. All I'm trying to do is make sure someone doesn't make me their bitch. Maybe that's not you but I don't know you from Adam. I hardly think I deserve this kind of abuse for simply trying to protect myself -- especially when I've accepted responsibility, given you exactly what you asked for (a return) and then proposed two alternatives that keep me protected at the same time they give you what you want.

You're getting exactly what you asked me for. So please relax.

You listed them incorrectly it seems to me. He measured them and said they were a 33". You could verify what he said when they get returned. 

My perspective? On whatever site I sell on, the customer is always right, if they do not like what they get I offer a money back guarantee for whatever reason. Makes more sales and gets better feedback. No use arguing with him as Paypal will side with the the buyer anyhow. The vast majority of online shoppers do not lie, scam or cheat.

Historically 1% or a little less of sales are going to be returns. It is built into the business model.

I only have 10K or so in Ebay transactions and 10X that on other venues so take it for what it is worth. 

post #4295 of 15390
Warning: Spoiler! (Click to show)

 

 

Quote:
Originally Posted by chiron View Post

 

 

Starting out you will spend 80% of your time making only 20% of your eBay profits. AKA the "80-20 Rule"


 

Try to make a goal of only buying items that you can make a certain amount on. For example 30-40$ or higher... otherwise you will have a lot of sales and not much profit to show in the end. Plus with increased transactions you have to deal with the Pay Pal/ ebay 200/20K rule.


 

After looking at your sales / product mix you need to increase the starting price of your items to at least market level. ( Not referring to you ) It does not take a rocket scientist to sell an item below maket value on ebay . There is an art to selling and it takes time to learn . Spend time learning your product and associated terminology.


 

You have a good eye in selecting products and with your current set-up should only sell pants/shits/belts yourself. The suits, sport coats and high end stuff should go to a consignor. But, if you have the room and time spend the the money building your own studio in a few years.


 

Be efficient with your time and make the most per sale!

 

 

Thank you. Helps me assuring myself that I'm at least on track.

post #4296 of 15390

"On whatever site I sell on, the customer is always right, if they do not like what they get I offer a money back guarantee for whatever reason.

Makes more sales and gets better feedback.

No use arguing with him as Paypal will side with the the buyer anyhow.

The vast majority of online shoppers do not lie, scam or cheat.

Historically 1% or a little less of sales are going to be returns. It is built into the business model."

 

 

10000 percent correct and a successful business model.....and for those from line 4, that attempt to scam or cheat, I can and have taken care of over and over again....

post #4297 of 15390

ATL that lighting set up has fantastic results!  In fact, I remember when we were both looking at that same kit.  I'm really glad it worked out great for you, plus it now gives me confidence in purchasing it as well.  I am now looking at that kit but with the 3200W set up.

 

Dont sell yourself short on those results you received, they look great!  Can you link me to what background your looking at / using ?

 

I am looking to get a 5 x 10 backdrop in White & Black to use for pictures on a mannequin as well as for clothing / accessories / shoes flat on the ground.  I figured a 10 foot long backdrop will droop low enough on the ground, that I could use that to place items on to shoot, such as ties or belts.  The black & white will give me options, as I have been wanting to tinker in shooting some items on a darker backdrop vs always using white.

post #4298 of 15390
Quote:
Originally Posted by Snoogz View Post

ATL that lighting set up has fantastic results!  In fact, I remember when we were both looking at that same kit.  I'm really glad it worked out great for you, plus it now gives me confidence in purchasing it as well.  I am now looking at that kit but with the 3200W set up.

 

Dont sell yourself short on those results you received, they look great!  Can you link me to what background your looking at / using ?

 

I am looking to get a 5 x 10 backdrop in White & Black to use for pictures on a mannequin as well as for clothing / accessories / shoes flat on the ground.  I figured a 10 foot long backdrop will droop low enough on the ground, that I could use that to place items on to shoot, such as ties or belts.  The black & white will give me options, as I have been wanting to tinker in shooting some items on a darker backdrop vs always using white.

Hmmm who do we know that uses a dark background and has some minor success as an ebay seller???

post #4299 of 15390
Quote:
Originally Posted by Shoeluv View Post

Hmmm who do we know that uses a dark background and has some minor success as an ebay seller???

post #4300 of 15390
Quote:
Originally Posted by SpooPoker View Post



I don't know what you do with your photos but whenever I see them I think...

 

 

 

I see this:

 

I get all

 

 

Even though I haven't won one of your auctions yet, I think other people get all:

 

post #4301 of 15390
Quote:
Originally Posted by capnwes View Post

Go to the Awaiting Payment page. Use drop down menu next to this transaction and select "open unpaid item case/cancel transaction". Presto.

Next....change all your listings to "require immediate payment with BIN"
Many thanks
post #4302 of 15390
Quote:
Originally Posted by Snoogz View Post

ATL that lighting set up has fantastic results!  In fact, I remember when we were both looking at that same kit.  I'm really glad it worked out great for you, plus it now gives me confidence in purchasing it as well.  I am now looking at that kit but with the 3200W set up.

 

Dont sell yourself short on those results you received, they look great!  Can you link me to what background your looking at / using ?

 

I am looking to get a 5 x 10 backdrop in White & Black to use for pictures on a mannequin as well as for clothing / accessories / shoes flat on the ground.  I figured a 10 foot long backdrop will droop low enough on the ground, that I could use that to place items on to shoot, such as ties or belts.  The black & white will give me options, as I have been wanting to tinker in shooting some items on a darker backdrop vs always using white.

 

Cool - happy that my review was helpful to you.  Neglected to mention that I also like that the non-boom lights have 2 switches on the back so you can turn off 2 of the 4 bulbs inside...because sometimes 4 is too much.  They also telescope up & down about as much as you'd ever need for anything. Spent a few more $ on extension cords and a power strip, so I can step on one switch and everything comes on / goes off at once. 

 

Right now my mannequin background is my beige dining room wall!  I bought a sizable piece of white muslin and only bought the frame / support from PNB, but still need to cut down the muslin and steam it to get some folds out before I start using it.  This is the frame I bought but haven't used yet.  I also need to get some clamps to hold the fabric.  You may be better served going the route you are thinking - a kit with white & black - because different colored items will photograph quite differently based on the background color, unless you really want to mess around with white balance and so on.   There are also pros and cons re: using fabric / muslin vs. paper backgrounds.

 

The light upgrade did help a lot, as did the mannequin - the junky plastic hanging-type with open back had outlived its usefulness, plus adding a shirt and tie on a better mannequin stepped it up, which I could not do with the other one.  

 

Best of luck - eBay on and prosper!

post #4303 of 15390
Quote:
Originally Posted by hucklecat View Post

You listed them incorrectly it seems to me. He measured them and said they were a 33". You could verify what he said when they get returned. 
My perspective? On whatever site I sell on, the customer is always right, if they do not like what they get I offer a money back guarantee for whatever reason. Makes more sales and gets better feedback. No use arguing with him as Paypal will side with the the buyer anyhow. The vast majority of online shoppers do not lie, scam or cheat.
Historically 1% or a little less of sales are going to be returns. It is built into the business model.
I only have 10K or so in Ebay transactions and 10X that on other venues so take it for what it is worth. 
But.... This is the reason I'm still so confused by his hostility.

MY FIRST MESSAGE GUARANTEED HIM A RETURN. I'M NOT TRYING TO AVOID THE RETURN

Why is he upset if that's what he asked for?

Edit: And btw, the reason I did it that way is that the open case boxed me in. If I had selected "buyer may return for a refund", once he returned, I'd have had to refund ALL of it, including shipping, even if they really are a size 42. My only real option was to message him and stake out the parameters of the return. I know I shouldn't be, but I really feel annoyed on this one. My first two messages were accommodating. Christ, I'm one of the only people on here who even HAS a return policy. WTF do I deserve negative feedback when this guy was a complete hostile douche?
post #4304 of 15390
Quote:
Originally Posted by GMMcL View Post


But.... This is the reason I'm still so confused by his hostility.

MY FIRST MESSAGE GUARANTEED HIM A RETURN

Why is he upset if that's what he asked for?

 

Probably because he feels like you're calling him a liar. Happened a lot when I had to deal with jewelry customers back when.

post #4305 of 15390

Hey ebay people. I'm buying some shoes for the first time on ebay. These appear to be in pretty great condition, was curious what you think these are worth or if their is some flaw I'm missing. 

 

http://www.ebay.com/itm/130959187774

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