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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 277

post #4141 of 16772
Thread Starter 
Quote:
Originally Posted by othertravel View Post

Need advice guys.

Did my first sale on ebay last week but have been a long-time buyer. Because it's my first sale, ebay is putting a hold on the payment until the 2nd week of August. Would ebay be amendable to lifting the hold if I call them?

I'm not sure about the US, but I've been happy with German ebay customer service. I'd say you'd have to wait it out, since it's your first sale. Ring them up and ask about it. If you really need the money, ask to speak to a higher-up. If you can wait, your restrictions will be lifted within a month. I've gotten my limits upped to a tolerable level after demonstrating responsibility and calling them every month.
post #4142 of 16772

If I want to send an item to Peru, what is the best option?? The buyer has ~400 positive feedbacks for this sort of item, but I want to protect myself as well.

post #4143 of 16772
Quote:
Originally Posted by Snoogz View Post


You are obligated to accept the return if you have those settings turned on.  And from my understanding, if you have return settings on, you have to accept returns for all matters.

If you dont have return settings on, you can then justify returns for an error on your end.

 

If I recall correctly, if you do not advertise returns, and someone wants to return something based on fit issues not for the original buyer(his father), that is against policy.  But again, I could be wrong.


Thanks, Snoogz. Guess I'll get the return going. Will have to rewrite my policy so as to not ruffle Ebay's feathers.

post #4144 of 16772
Quote:
Originally Posted by almosthandsome View Post


Thanks, Snoogz. Guess I'll get the return going. Will have to rewrite my policy so as to not ruffle Ebay's feathers.

Your welcome, I also hope others with eBay experience can chime in for u as well. Many others have experienced situations that have to do with returns being accepted.
post #4145 of 16772
Quote:
Originally Posted by Snoogz View Post


Your welcome, I also hope others with eBay experience can chime in for u as well. Many others have experienced situations that have to do with returns being accepted.

I have a guy claim damage in an area where you can clearly see in the listing there is none.  I'm going to wait until I get it back then give it a look over.  If there's something I missed, then ok, otherwise...well I'm not sure what I'll do.  Not happy to pay return shipping on the item.  Frankly, it's been a dog and has taken several months to sell, so not happy to even have it back in my inventory.

 

Brian, re photos- I'm on vacation, so only working from slow ass laptop so it would be hard to demonstrate. The color correction alone (Nikon D3100) has made a huge difference, I think the only thing lacking on my part is overhead lighting to make it complete, will also help with photographing pants which I do flat on the table my half mannequin sits on.  

Everything I read says to shoot RAW, but I think that should only apply to situations where the lighting is always changing, different subjects, speed, etc, I wish I could find some really good advice regarding our specific situation.  Maybe a portrait studio type forum.

post #4146 of 16772
Quote:
Originally Posted by txwoodworker View Post

I have a guy claim damage in an area where you can clearly see in the listing there is none.  I'm going to wait until I get it back then give it a look over.  If there's something I missed, then ok, otherwise...well I'm not sure what I'll do.  Not happy to pay return shipping on the item.  Frankly, it's been a dog and has taken several months to sell, so not happy to even have it back in my inventory.

 

 

Why? By ebay policy, the buyer pays return shipping....not the seller. It is your option if you find an error on your part and decide to pick up the return shipping cost. In the event of a case found in the buyers favor, the buyer still has to pay the return shipping.

post #4147 of 16772

Not if the item is not as described.  The returner in this case is claiming damage that I didn't point out.

post #4148 of 16772
Quote:
Originally Posted by txwoodworker View Post

Not if the item is not as described.  The returner in this case is claiming damage that I didn't point out.

I stand corrected.  

 

Here's what we found for "Who pays for return shipping of an item?" Previous ]
In most cases, the buyer pays shipping when returning an item to a seller. There are few exceptions. Sellers pay return shipping if an item doesn't match the listing description. Buyers usually pay return shipping if they change their mind about wanting an item and it's covered by the seller's return policy.

 

That must have been a more recent change. I had a case in October where the buyer claimed not as described (some may remember the "Vintage equals New" case). He had to pay the return shipping by ebay's direction. 

post #4149 of 16772
I see the same thing happened, but from a buyer's prospective. Less competition has been nice.
post #4150 of 16772
Quote:
Originally Posted by capnwes View Post

I stand corrected.  













Here's what we found for "Who pays for return shipping of an item?"


 [URL=]Previous[/URL] ]







In most cases, the buyer pays shipping when returning an item to a seller. There are few exceptions. Sellers pay return shipping if an item doesn't match the listing description. Buyers usually pay return shipping if they change their mind about wanting an item and it's covered by the seller's return policy.













That must have been a more recent change. I had a case in October where the buyer claimed not as described (some may remember the "Vintage equals New" case). He had to pay the return shipping by ebay's direction. 

Those sneakers with (undisclosed) cracked soles I bought a while back, seller paid return shipping. I opened the SNAD, seller responds saying for me to send them back, I escalate the case, and ebay sides with me giving me the label. Obviously seller was trying to take them back as a standard return to stick me with shipping costs, but you just have to win the SNAD case it appears.
post #4151 of 16772
post #4152 of 16772
...
Edited by ChetB - 7/29/13 at 11:26pm
post #4153 of 16772

You should start a thread eBay WTF listings. I have several posts ready...
post #4154 of 16772
Quote:
Originally Posted by chiron View Post


You should start a thread eBay WTF listings. I have several posts ready...

Done...

 

Introducing the "Hall of Shame, eBay Listing Bloopers, What NOT to do" thread


Edited by capnwes - 7/24/13 at 4:58am
post #4155 of 16772

FYI here is my first set of photos with the new lights. Only edit is a quick resize and an auto contrast. Super happy so far with the time saved. Used a light stand for the maniquinee which is working out great. New backdrop should serve well to even out the final little shads in the backround you see now.

 

Going to try and add another light to the top, but not sure. The hard shadow I see on the left lapel does not really bother me

 

@TX - did you say you had the D3100 also and were able to take a background pic first to adjust the color?? How do you do that??

 

Warning: Spoiler! (Click to show)

 

 

 

 

 

 

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