Originally Posted by Aidan K
Thanks, that looks like it will do the trick, and Uhaul is down by the post office too.
Another noobish question: how long do you usually wait to open a buyer did not pay case? Does it change if you have another person willing to buy the item? What about if the non-payer has a "good" feedback for did not pay (out of 49 opportunities)?
I have eBay automatically open a non-paid case after 4 days...after which the buyer has another 4 days to pony up. Sellers cannot leave negative feedback for non-paying, because payment was not received which for some reason eBay does not think merits being able to leave negative feedback for a buyer. All that happens is the buyer gets a negative strike that is not visible to sellers, hence the creation of the StyleForum eBay black-list.
If you don't already have eBay opening non-paying cases for you, and you didn't state in your listing that you require payment in x number of days (which you should), then I would send a 2nd invoice 4 or 5 days after the 1st...then wait a few more days before opening the non-payment case.
In the future, state in your listings when you expect payment, and also set up the automatic eBay unpaid item assistant:
My Ebay -> Account -> Site Preferences -> Selling Preferences -> Unpaid Item Assistant
You can offer the item to a non-winning bidder as a 2nd chance, if you close it out with the first bidder either by going the non-paid route, or canceling the sale before it gets that far. You can cancel the sale before it goes into non-paid item status, but the original bidder has to agree to it or not respond at all in which case eBay will close it automatically after 4 days (I think).
Click on "Customer Support" at the top of the screen, in the search box enter "cancel sale" and choose "I'm a seller and want to cancel a sale."
You may want to also set your selling preferences, to block people who have x unpaid strikes against them, negative feedback etc, but eBay is very lax here and you really can't block much that way...but it's still something.