Originally Posted by txwoodworker
Always, always always search in the field I wish my phone was fast enough to use Terapeak, but eBay app for Android saves (more often makes) me so much in the field. Found many odd brands that were big $ that I would've passed on.
Yeah, I've been getting sloppy lately, I've had 2 people message me with mistakes in my listings. They've all been pleasant so far, and I've thanked them and offered free shipping for helping me out.
I'll tell you what is a constant scare, sending the wrong item to the wrong person. Sold 42 items this Sunday and just had a heart attack when someone paid and I looked at the listing and thought for sure I had mailed it to someone else this morning. I pre-bagged a bunch of stuff with the last 4 of the auction number on them for the ones I knew were going out, but a ton of stuff got sniped so I was pulling off the shelf and flipping through my box of bags. Hasn't happened yet, but it's going to, and not for a couple of $9.99 items I'm sure, it's bound to be a RLPL that had a bidding war. I'd bag everything with the listing # when I list it, but I am no Spoo and have a ton of stuff go unsold each week. So the relisted item will have a different #, that would be harder to keep up with. Anyone have a foolproof system, besides selling every single listing each week?
I hadn't thought of being able to look up brands / labels that I normally always pass on because I'd never heard of them - that's a good tip as well!
When I sold vinyl records years ago, I did once ship the wrong records to 2 people (got them backwards) - they were both cool about it and I sent them each $10 to repack what they got and swap them in the mail between each other. Now, with clothing, I pull all my sold items and print the shipping labels as step #1 - as I print each one, I poke a hole in the blank end of the sheet of paper and slide it over the hangar that the item is hanging from...then bring everything into my other room where I do my folding & packing up. This way, I know the correct label is with the correct item. Because I do not sell everything each week, and the most I have ever closed on one day is maybe 30 sold items, it's the best I have come up with so far. I don't pre-pack/bag anything.
Originally Posted by stevent
How many of you guys have issues with people not reading basic info in the listing, have gotten a few bid retractions and had to cancel sales as well since buyers couldn't be bothered to read a few lines?
Occasionally...and it's people who do not read sizes / measurements, who buy something intending to try it on and return if it does not fit, using the "not as described" all-encompassing reason. Not so much with retractions or cancellations - they just buy to try.
Originally Posted by ogredave
And getting money back doesn't mean I got my time back. Time is money.
Precisely - if someone has to re-pack an item, and go to the post office to return it to me because of my mistake, I send them an extra PayPal payment for their trouble, over and above refund of purchase and shipping both ways. Only happened twice, and it's an incentive to myself to triple-check everything for condition / size / measurements etc.