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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 230

post #3436 of 14698
Quote:
Originally Posted by GMMcL View Post


In before Brian says "Just call Ebay customer support". (Which is the right answer, by the way)

 

 I'm having trouble finding the link to a phone number. Can someone point me in the right direction?

 

 I responded to the "buyer" telling him essentially to chillax, and that Ebay is not the only thing I do. And yes, I directly gave him my shipping address.

 

 I feel like homeboy is trying to scam me into giving him a lower price (this was in a prior message -his first, in fact).

 

 Should I report him?

post #3437 of 14698

http://ocsnext.ebay.com/ocs/cuhome?

 

Quote:
Originally Posted by Fueco View Post

Quote:
Originally Posted by GMMcL View Post


In before Brian says "Just call Ebay customer support". (Which is the right answer, by the way)

 

 I'm having trouble finding the link to a phone number. Can someone point me in the right direction?

 

 I responded to the "buyer" telling him essentially to chillax, and that Ebay is not the only thing I do. And yes, I directly gave him my shipping address.

 

 I feel like homeboy is trying to scam me into giving him a lower price (this was in a prior message -his first, in fact).

 

 Should I report him?

Follow this link and the prompts. http://ocsnext.ebay.com/ocs/cuhome?

 

This is the actual number but you usually need a passcode so they know whos calling 866-495-3229

post #3438 of 14698
Quote:
Originally Posted by salonjolin View Post

hmm.. EBay need a lot of time to manager.. 

How can l show one signature below my reply>

Do you mean a signature here on SF, or in your eBay messages?

post #3439 of 14698
Do you guys have issues with GSP? I keep getting non payers or people complaining about fees.

I feel bad about the terrible fees they charge but its so much easier than regulating the shipping to all the different countries.

What do you guys use for international?
post #3440 of 14698
Quote:
Originally Posted by Snoogz View Post


Thank u all for the insight. Fwiw it's a pair of shoes, I doubt they'll e reach over 100$. I'll use insurance tho through eBay to cover me

Thanks as well. I had one bidder in Australia buy 5 items, will send out Priority Insured.
post #3441 of 14698

I think plenty of you guys do the same, but everything I sell goes out with a small thank you card and a little handwritten message. The wife finds them at nearly every thrift we go to since we started looking for them, bundled with christmas cards or something and dirt cheap. An email I received just reinforced my commitment to the practice, and made my day a little:

 

post #3442 of 14698
^ that's fantastic feedback from a buyer. I have yet to implement a hand written thank you note! I should though...
post #3443 of 14698
A while ago I was going to start printing a thank you note but found a handwritten note gets a much better response. Now I just grab some nice paper and cut them is small rectangles and hand write them.
post #3444 of 14698
Quote:
Originally Posted by green_machine View Post

Do you guys have issues with GSP? I keep getting non payers or people complaining about fees.

I feel bad about the terrible fees they charge but its so much easier than regulating the shipping to all the different countries.

What do you guys use for international?

I have no personal experience from actually using the GSP, but I have had several buyers tell me they shop with me because I do NOT use it. 

 

I use USPS priority with Ship Insure for pretty much everything except Canada (DELCON) 

post #3445 of 14698
Quote:
Originally Posted by green_machine View Post

Do you guys have issues with GSP? I keep getting non payers or people complaining about fees.

I feel bad about the terrible fees they charge but its so much easier than regulating the shipping to all the different countries.

What do you guys use for international?

 

no issues, i hate dealing with international shipping and have had plenty of success with the GSP

post #3446 of 14698
I soaked a pair in cold water with woolite/ tide stain remover for 48hrs with excellent results. If you try it make sure you apply the detergent in the stain area only. Also, do not agitate the fabric too much.
Quote:
Originally Posted by suited View Post

I bought 2 pairs of pants dirt cheap that had minor pee stains on the interior of the crotch, hoping the dry cleaner could get them out. No luck. I plan on auctioning them at 99 cents with full disclosure and pics of the "area." The stains aren't that bad, but I figured someone will buy them for something. Has anyone tried this - what were the results? Am I better off just re-donating them?

"Are you the discerning gentleman that's got an eye for a deal? Well then, these Samuelsohn trousers with a lemonade stain in the groin are sure to be a bargain for you."

"Samuelsohn trousers - great condition, although the previous owner must have spilled some lemonade in his lap because there's some yellow staining on the inside of the crotch."

"You're probably asking yourself why these pants are so cheap. Is the crotch soiled? Sure. Is there another unidentifiable red stain that appears all throughout the legs that makes these pants basically unwearable? Maybe - what's it to ya?"
post #3447 of 14698
Quote:
Originally Posted by chiron View Post

I soaked a pair in cold water with woolite/ tide stain remover for 48hrs with excellent results. If you try it make sure you apply the detergent in the stain area only. Also, do not agitate the fabric too much.

AND THE MOST IMPORTANT PART IS DO NOT WRING DRY OR HANG DRY. (Or dry with heat, obviously) That's the part that stretches and distorts the wool fibers, and is the real reason manufacturers recommend against standard cleaning. Well, that and people tend to put a hot iron directly on the wool, searing and glazing them, creating that sheen we all hate.

So, to review ... no, there is too much. To sum up:

1. Soak your item in a solution of woolite and Tide
2. Only put the detergent on the stained area.* (*Not sure I understand this one. I use woolite solutions to clean ties and wool items all the time with no issue.)
3. Do not agitate while in solution.
4. Do not wring dry
5. Do not hang to dry
6. Do not tumble dry with heat.
7. DO lay flat to dry, being careful not to stretch fibers
8. If you attempt to press them yourself, DO use a pressing cloth; DO NOT place hot iron directly on wool. (Alternatively, just get them dry cleaned),
post #3448 of 14698
Quote:
Originally Posted by Shoeluv View Post

This is a great thread, I am feverishly taking notes except I forgot everything after reading the entire 200+ pages in a day...

 

Brian, I am hoping you can summarize your posts into one grand post if you could. For instance your recommendation for how to ship a single tie (i.e. wrap it in tissue paper, put it in a poly mailer (with or without bubble wrap???), stick it in a Priority Mail Flat Rate Padded Envelopes). How to ship in the U.S.; is it cheaper to go through ebay or USPS.com... I think you should turn it into an ebook mwink[1].gif

 

I will pay for it with a nice Brooks Brothers tie I found at the Red, White & Blue in NJ peepwall[1].gif

 

Single Tie:

Multiple Ties:

Shirt:

Multiple shirts:

Sports Coat:

Suit: A2 box

Shoes:

To summarize what I do and have found to work best, easiest and usually the most cost effective way FOR US SHIPPING:

 

The key really is to ship 1st class under 13oz in poly bags and everything over 13oz goes in a Legal Flat Rate Envelope (if it fits) or into a Regional Rate Box A (or Box B if needed), except shoes. Best prices are though ebay if you are a Top Rated Seller, etc etc. I never use USPS.com even when shipping to SF members.

 

Single Tie: Folded in 1/3's. Large tip gets folded in first to protect it. Put inside "tyvek" then inside an "envelope" then inside a poly bag to ship.Should be about 6 oz and $2.03 off the top of my head 1st class.

 

Multiple Ties: Same, each gets it's own "tyvek" then all placed in "envelope" then envelope goes in poly bag (under 13oz). 4 or 5 ties, prob best to ship in a USPS Flat Rate Envelope for $4.99

 

Shirt: Folded into a "tyvek" then into a poly bag. Usually 11, 12 or 13 oz depending on size and material.

 

Multiple shirts: Each gets it's own "tyvek". I fold these one extra time in half, and can usually get them into a Legal Flat Rate Envelope for $4.99. 3 or more shirts go into a Regional Rate Box A

 

Pants: Folded in half twice the long way, then folded in half the opp. way. shoved into a "tyvek" then into a Legal Flat Rate Envelope. Good idea to extra tape these close (Priority Tape is FREE) as this is a tight fit into the envelope, but better then using a box.

 

Multiple Pants: Same as above, but Regional Rate A or see "Heavy Coat" below.

 

Sports Coat: tyvek then Regional Rate Box A

 

Suit: Coat and Pants get seperate tyvek then both go into Regional Rate Box A. If too thick see "Heavy Coat" below.

 

Heavy Coat: tyvek if it fits (prob wont fit) then into Regional Rate Box B or Medium Flat Rate Box depending on distance. Save a buck or two cross country with Medium Flat Rate (NJ to CA)

 

Shoes: USPS Shoe Box

 

This keeps your supplies very limited. Yes you might get an odd ball here and there but this covers about 95% of what you ship. I keep different size boxes (all Regional Rate A1, A2, B1, B2 + Small, Medium & Large Flat Rate) but I have an office which I have plenty of room.

 

 

INTERNATIONAL SHIPPING - Try to keep it under 4 lbs (1st class international rate) and send it 1st class registered OR just charge enough, use Priority Boxes + a scale (cheaper then the flat rate boxes for clothing weights usually), insure it though ebay and cross your fingers. If it dosent arrive, just send a refund and file a claim.


Edited by Brianpore - 6/4/13 at 5:20pm
post #3449 of 14698

Generally agree, but when I use ebay shipping, they add a healthy % to what the USPS charges, so in my case, USPS is almost always cheaper. I think ebay charged 1.05USD on $11.35 in postage on an item.

 

For me, its 2 extra steps to print it from USPS. You big sellers probably get a break I don't get.

post #3450 of 14698
I am going to print and frame Brian's shipping guide. Probably would have saved me some $$ yesterday.
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