I purchased a pair of Hanover shell longwings on eBay a few weeks ago and when I got my hands on them, I noticed there was a crack in back side of one of the shoe, and the other shoe was dry up and looked as if it was going to crack at the front if worn and used. Both of these problems were not listed in the original listing and the pictures didn't show this problem either. Two applications of renovateur and much brushing hasn't helped with the dried out shell problem.
Here's the thing though, I don't live in the USA and had these shoes shipped to my cousin's in CA. I arrived in CA a few days ago and finally got my hands on the shoes which had been waiting for me for about two, maybe three weeks. My cousin confirmed that the shoes had arrived so I had already left the seller a positive rating. Now my question is, am I able to contact the seller for a potential return or am I screwed? I'm thinking, while I'm writing this, that my answer is the latter.