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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 220

post #3286 of 16810
Quote:
Originally Posted by hooker4186 View Post

Don't know if anyone else has used the global shipping program, but I just had my first completed transaction through the program which went swimmingly. The guy ended up paying over $40 to ship a sweater to Australia which I'm sure I could have done for half that but he seemed happy so...

Anyone else have any experiences with it?
As the others have said, the global shipping has gotten me in trouble with buyers thinking I'm making bank on it. But I've also shipped to UK and others with no complaints. I'm going to continue to offer it, I have had at least 3 international buyers a week. Only one zero feedback non payer from Russia.
post #3287 of 16810

What's the technical name for this kind of pocket with the pleat in center? The jacket I'm listing has both the breast pocket and 2 patch pockets like this

 

post #3288 of 16810

I just had an international buyer (with 0 feedback, no less) click Buy It Now on an item that states "US Shipping Only" in the terms.

 

Two questions, how is this possible if I have US Only for shipping? And how do I cancel the transaction and relist the item?

post #3289 of 16810
Quote:
Originally Posted by Brianpore View Post

What's the technical name for this kind of pocket with the pleat in center? The jacket I'm listing has both the breast pocket and 2 patch pockets like this



Vaginal pockets.

smile.gif

Seriously, bellows.
post #3290 of 16810
Quote:
Originally Posted by Fueco View Post

I just had an international buyer (with 0 feedback, no less) click Buy It Now on an item that states "US Shipping Only" in the terms.

 

Two questions, how is this possible if I have US Only for shipping? And how do I cancel the transaction and relist the item?

 

 So apparently, if you have your settings set to block buyers from outside the US and sell ONE item to an international seller, Ebay changes your user setting to allow international buyers to click buy it now on all other items, even if there is not international shipping option. Talk about a usability fail.

post #3291 of 16810
Quote:
Originally Posted by hooker4186 View Post

I do think something that needs to be sorted out is making it clear to buyers that the shipping cost is completely out of the sellers control. Dude I sold to ended up paying more to ship than for the actual item itself, at least he got it that it wasn't my doing and left me a positive feedback. He's probably the exception to the rule I'd expect after all the crap I read on here.

Shipping from Canada is horrible for this. I get so much grief from US buyers because my shipping is so high. Even though I'm in Canada and just the next country over; for me it is international shipping; more expensive than our already high shipping rates.
post #3292 of 16810
Quote:
Originally Posted by div25sec9 View Post


Shipping from Canada is horrible for this. I get so much grief from US buyers because my shipping is so high. Even though I'm in Canada and just the next country over; for me it is international shipping; more expensive than our already high shipping rates.

 

 

 I shipped two practically identical things (weighing about 8 pounds)  to different people. One about 50 miles away, and the other in British Columbia. The one to BC cost $47 (versus $8 to up near San Francisco). Yeah, it's kind of crazy... I also sent an item that was one pound lighter to New Zealand for $60. The cost seems nuts to BC, since I could send it more than twice as far to Maine for about 1/3 of the cost.

post #3293 of 16810
Quote:
Originally Posted by SpooPoker View Post

Quote:
Originally Posted by Brianpore View Post

What's the technical name for this kind of pocket with the pleat in center? The jacket I'm listing has both the breast pocket and 2 patch pockets like this

Warning: Spoiler! (Click to show)

Vaginal pockets.

smile.gif

Seriously, bellows.

lol8[1].gif Thanks

post #3294 of 16810

Anyone worried about ending things next Sunday with the holiday weekend?

 

Thoughts?

post #3295 of 16810
Quote:
Originally Posted by Tweets View Post

Anyone worried about ending things next Sunday with the holiday weekend?

Thoughts?

Quite excited actually. Its Memorial Day weekend, where typically most retailers are running a sale, so people will be online looking for bargains (myself included).
post #3296 of 16810
Quote:
Originally Posted by SeaJen View Post

Had my first case opened against me today. Buyer is requesting a refund for Item Not Received when it is showing as delivered by USPS.

My understanding is that if he just tried to contact me he could have inadvertently opened the case (I recall Capn saying that somewhere), and I also believe that ebay changed their policy on buyer feedback so that those who lose cases cannot leave negative feedback. So this gives me a dilemma.

If I respond to the seller and explain that USPS is showing delivered, but I'd be happy to help in any way I can with his dealing with the USPS to find out what his mail carrier did with the package, if he is lying about receiving the package he could withdraw the case and still leave me negative feedback, whereas if I simply escalate it to ebay, they will find in my favor because it shows delivered and he wont be able to leave feedback. 

 

So my question is: what is wrong in my assumptions and/or reasoning that stops me simply elevating to ebay for resolution?

 

OK. So I suggested the buyer check with his mail carrier and neighbors. He's been very polite in all communications and accepts that I shipped the item and that it shows as delivered, but he's out both his money and the jacket and asking what recourse is there. What would you guys do? Say sorry, but there's nothing I can do or offer to split the loses with a partial refund? I dont believe he's scamming me, so I feel badly that he doesnt have the jacket, but I also fulfilled my responsibilities. Would his buyers protection provide anything from eBay?

post #3297 of 16810
Quote:
Originally Posted by SeaJen View Post

Quote:
Originally Posted by SeaJen View Post

Had my first case opened against me today. Buyer is requesting a refund for Item Not Received when it is showing as delivered by USPS.

My understanding is that if he just tried to contact me he could have inadvertently opened the case (I recall Capn saying that somewhere), and I also believe that ebay changed their policy on buyer feedback so that those who lose cases cannot leave negative feedback. So this gives me a dilemma.

If I respond to the seller and explain that USPS is showing delivered, but I'd be happy to help in any way I can with his dealing with the USPS to find out what his mail carrier did with the package, if he is lying about receiving the package he could withdraw the case and still leave me negative feedback, whereas if I simply escalate it to ebay, they will find in my favor because it shows delivered and he wont be able to leave feedback. 

 

So my question is: what is wrong in my assumptions and/or reasoning that stops me simply elevating to ebay for resolution?

 

OK. So I suggested the buyer check with his mail carrier and neighbors. He's been very polite in all communications and accepts that I shipped the item and that it shows as delivered, but he's out both his money and the jacket and asking what recourse is there. What would you guys do? Say sorry, but there's nothing I can do or offer to split the loses with a partial refund? I dont believe he's scamming me, so I feel badly that he doesnt have the jacket, but I also fulfilled my responsibilities. Would his buyers protection provide anything from eBay?

I feel like a broken record, but really, just call ebay buyer protection. They are VERY helpful actually and it takes 2 seconds. I only really suggest this, not that I dont want to answer you're question as I will, but as it's the easiest, best solution to get all the correct info and they will also note your account so in case a problem arises.

 

That said, if he opens a case and you shipped to the address you were suppose to ship, in the timeframe you were suppose to ship, you will win, BUT it is never a good thing to have a case open, even if it is decided in your favor (odd I know), but ebay likes sellers to resolve problems without a case. YOU STILL MAY GET NEGATIVE FEEDBACK, and there is nothing you can do about it unless the buyer threatens in a message that he will extort you for money/refund due to him leaving negative feedbck. He if just does it, oh well, tuff luck as that's his opinion of you not being a helpful seller.

 

This situation kind of sucks in general....depending how much it was and what your profit was you may decide to just be nice and split it or you can say sorry no can do. Totally up to you

post #3298 of 16810
Quote:
Originally Posted by Brianpore View Post

I feel like a broken record, but really, just call ebay buyer protection. They are VERY helpful actually and it takes 2 seconds. I only really suggest this, not that I dont want to answer you're question as I will, but as it's the easiest, best solution to get all the correct info and they will also note your account so in case a problem arises.

That said, if he opens a case and you shipped to the address you were suppose to ship, in the timeframe you were suppose to ship, you will win, BUT it is never a good thing to have a case open, even if it is decided in your favor (odd I know), but ebay likes sellers to resolve problems without a case. YOU STILL MAY GET NEGATIVE FEEDBACK, and there is nothing you can do about it unless the buyer threatens in a message that he will extort you for money/refund due to him leaving negative feedbck. He if just does it, oh well, tuff luck as that's his opinion of you not being a helpful seller.

This situation kind of sucks in general....depending how much it was and what your profit was you may decide to just be nice and split it or you can say sorry no can do. Totally up to you


I haven't been in the situation yet but if you win a case, they can't leave feedback. I think I read that somewhere.
post #3299 of 16810
Quote:
Originally Posted by green_machine View Post

Quote:
Originally Posted by Brianpore View Post

I feel like a broken record, but really, just call ebay buyer protection. They are VERY helpful actually and it takes 2 seconds. I only really suggest this, not that I dont want to answer you're question as I will, but as it's the easiest, best solution to get all the correct info and they will also note your account so in case a problem arises.

That said, if he opens a case and you shipped to the address you were suppose to ship, in the timeframe you were suppose to ship, you will win, BUT it is never a good thing to have a case open, even if it is decided in your favor (odd I know), but ebay likes sellers to resolve problems without a case. YOU STILL MAY GET NEGATIVE FEEDBACK, and there is nothing you can do about it unless the buyer threatens in a message that he will extort you for money/refund due to him leaving negative feedbck. He if just does it, oh well, tuff luck as that's his opinion of you not being a helpful seller.

This situation kind of sucks in general....depending how much it was and what your profit was you may decide to just be nice and split it or you can say sorry no can do. Totally up to you


I haven't been in the situation yet but if you win a case, they can't leave feedback. I think I read that somewhere.

I know that is not how it has been in the past.....unless things have chanced unless I see that in writing on ebay I would assume they still can.....as said best to call and ask

post #3300 of 16810

The latest seller update did say that buyers who lose a case cannot leave feedback.

 

I spoke to the resolution center and was told that the buyer needs to call them, since it is him they would be helping, but I would automatically win the case if he escalates it because I fulfilled my obligations.

Of course, unless ebay buyer protection pays out in these types of cases, once he is told we would lose if he escalates, why would he bother? So he wont escalate it, which means he wont lose, which means he can leave whatever feedback he wants!

 

I'm hoping that it's one of those situations where ebay pays out to the buyer even when they are siding with the seller - I believe I've read of cases like that in this thread.

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