Originally Posted by Steve Smith
Originally Posted by SpooPoker
Always ALWAYS use the "insure" button on PMFRE's. File an online claim in 2 clicks, get paid in 2 days, basta. You did insure, right?
It is a shirt sold for $58. Insurance costs about 3%. Even if I take a complete loss on this one I am way ahead by not insuring on this kind of shipment.
Unless you used a much more expensive shipment method (Express or Registered) and without insurance you're SOL. I usually explain that customs can take a VERY long time. Just had a pair of pants shipped via Registered Mail take over 50 days to arrive. Buyer was not thrilled with the duration but happy they did actually arrive.
Spoo, are you saying for international items under $250 (no signature required), you just ship normal (1st class or priority) and insure. Hope it gets there as there is no tracking. If it dosnt make it or the buyer says they never got it, you just file a claim, get your money back and refund them? Win-win, unless I'm missing something.