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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 209

post #3121 of 14635
Quote:
Originally Posted by Stewie View Post

Can you guys look at this auction and maybe get me some tips to get better results? I really felt that I would get better final price...retail on these is $595 and just missing the shoelaces. Better description? Poor title? Or maybe it was the dog?

http://www.ebay.com/itm/151030262345?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649

Thanks in advance!

I am bias, but shoes IMO are extremely tricky to sell. Unless you have something like Shell Alden's or something where you know people are going to want them, its really a crap shoot how much you get, hence BIN OBO and wait for a fair offer.

 

It looks like you had a good mix of bidders so that is what the market said they were worth right now... would better pictures have helped.... maybe not 2x the price if that's what you were thinking.

post #3122 of 14635
Quote:
Originally Posted by Stewie View Post

Can you guys look at this auction and maybe get me some tips to get better results? I really felt that I would get better final price...retail on these is $595 and just missing the shoelaces. Better description? Poor title? Or maybe it was the dog?

http://www.ebay.com/itm/151030262345?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649


Thanks in advance!

I don't know if affected the final price, but the listing looks bad. Comic sans (mixed with at least 3 different fonts)? Also, the formatting is very wide so that I can't fit the entire page on my screen. I would suggest just making it more simple or doing a major upgrade to a professional looking format.
post #3123 of 14635
Quote:
Originally Posted by Brianpore View Post

I am bias, but shoes IMO are extremely tricky to sell. Unless you have something like Shell Alden's or something where you know people are going to want them, its really a crap shoot how much you get, hence BIN OBO and wait for a fair offer.

It looks like you had a good mix of bidders so that is what the market said they were worth right now... would better pictures have helped.... maybe not 2x the price if that's what you were thinking.

Probably a good idea, the BIN...especially with new shoes. So do you start higher than you normally would and hope for a good sale with the OBO getting you the price you really wanted? Similar comps on these boots went for 2.5 times that amount so feel like I missed a good price on these.
post #3124 of 14635
Quote:
Originally Posted by Stewie View Post

Quote:
Originally Posted by Brianpore View Post

I am bias, but shoes IMO are extremely tricky to sell. Unless you have something like Shell Alden's or something where you know people are going to want them, its really a crap shoot how much you get, hence BIN OBO and wait for a fair offer.

It looks like you had a good mix of bidders so that is what the market said they were worth right now... would better pictures have helped.... maybe not 2x the price if that's what you were thinking.

Probably a good idea, the BIN...especially with new shoes. So do you start higher than you normally would and hope for a good sale with the OBO getting you the price you really wanted? Similar comps on these boots went for 2.5 times that amount so feel like I missed a good price on these.

Yup.... its just a different way to sell... but list them high and wait for someone to make an offer.

 

Like said though, the listing itself its kind of all over the place with big font, etc

post #3125 of 14635
Quote:
Originally Posted by nohio View Post

I don't know if affected the final price, but the listing looks bad. Comic sans (mixed with at least 3 different fonts)? Also, the formatting is very wide so that I can't fit the entire page on my screen. I would suggest just making it more simple or doing a major upgrade to a professional looking format.


Hmmm...I'm using a widescreen monitor and formats nicely. Maybe that's part of it as well. Never thought of that.

So..would I have to change my monitor setting or could this be a Firefox setting?

Looks like this on my monitor:

post #3126 of 14635

 Here's a cool saga for you fine gentleman this evening...

 

 I bought a pair of cycling shorts from an international seller that was advertised as in London, England.

 

 The body of the listing contains this location: 

 
Bernardettelaan 25
2806JL Gouda
Netherlands

 

The package arrived on Friday with a return address from Przemysl, Poland.

 

 

The item was misrepresented at best... I opened a case. Seller wants to settle instantly (duh!). What are the odds that I don't get my money back if I escalate and this idiot doesn't get banned from Ebay?

 

 I really need to read listings more thoroughly when I buy...

 

Oh, and add strangehighways to your lists...

post #3127 of 14635

 So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

 

 

Warning: Spoiler! (Click to show)

 

 

Quote (Me):
" These are certainly Assos bib shorts. They are also 20+ year old shorts. I haven't seen a leather chamois in a pair of bike shorts since I first started riding back in the early 1990s. My issue is that these were being sold as if they were a reasonably new pair of bibs that were in decent shape. Shorts with a leather chamois are nowhere near the same thing as a newish pair of Assos shorts with a modern high-quality chamois. There's a reason that they don't make these anymore! I've basically spent $100 plus shipping for something that I wouldn't spend $10 for if a friend was selling them. The posting was misleading, at best. There were no pictures of the padding inside the bibs, and I had no reason to suspect that they were anything less than a modern pair of Assos shorts. Additionally, the listing stated that the item was coming from London, England. I was a bit surprised to receive a package from Przemysl, Poland (this is against Ebay's Terms Of Service --item locations must be accurately stated in the listing). I would like a full refund, and for return shipping to be paid."

 

 

 

Quote (Douche):
"Hi, First of all I have sent you a message that bib will be sent from Poland - where I was on my holiday. Secondly - where have have you read, that these are new pair of bibs? There was no year of production, I have no idea when they made it. You could have asked me for more picture or any question... I've matched "The seller won't accept returns for this item." It's not my fault, that you were expecting something else, that you have seen on the pictures! I can make a partly (really big to resolve a problem) refund in return for a possitive feedback. Regards"

 

 

 

 

 

Quote (Me):

 "This is completely unacceptable. If you had no idea what they were, why not post more pictures? You were clearly playing on the fact that Assos shorts are very popular. I will be opening a case further with Ebay unless you accept a return. Am I to believe that you would take items intended for sale on Ebay with you on vacation?? "

 

 

 

Quote (Douche):
"I'm not a priest to make you believe, it was just like i wrote (i have one case about sending from Poland & i've won it, so don't try to "treat" me). I've just asked my friend, who is riding a bike since 1980's - an he told me, that the tags more less shows the year of production, and there are probably 1990's. I've sent the you BIB'S FROM THE PICTURE. It's my fault, that you were expecting something else. You have to say, that they are just like on the pictures. All I want is to resolve the problem. I can make 30 GBP off, just becasue I want to close the case instantly."

 

 

  

 

Quote (Me):
 " So, the listing states London, England; something about The Netherlands; and you shipped from Poland? Where do you actually live? Refund my money, and I will happily send these worthless shorts back to you. You have to understand this: I sell on Ebay to make money too. I know how the system works. I know that you are violating at least one aspect of the TOS (misrepresentation of an item's location). How do you sleep at night when you make a living off of scamming people?"

 

Quote (Douche):
"I sleep very well, because I'm not scamming people, you were expecting sth else that your eyes have seen. Let make it this way - i will make a full refund, you will leave positive feedback (me too)... I have no money on paypal now, but hope to get some in 12 h. ? "

 

 

 

Quote (Douche):
"& YOU WILL SEND IT TO MY EUROPEAN ADDRESS."

 

 

 

 

Quote (Me):
"I'll be happy to return the item to your London, England address after you have refunded me."

 

 

 

 

 

post #3128 of 14635
Quote:
Originally Posted by Fueco View Post

 So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

Seems like he is being reasonable...remember you are dealing with an international customer with what looks like some language understanding differences as well...he is offering to refund full price...looks like he just needs for someone else to pay for an auction for him to pay you back.
post #3129 of 14635
Quote:
Originally Posted by HansderHund View Post

Greek brought up a good point...I'd be happy to see more questions like that. I had a question earlier in regards to identifying/labeling (can't remember at the moment), but I didn't know where to put it. This is an ideal place for all things ebay, whether you're trying to sell or buy.

Someone brought up sleeper brands quite awhile ago, and I don't know if it was mentioned, but Pal Zileri is almost always easy to buy. Most of their stuff is quality and it goes cheap most of the time.

Another question, how do you heavy sellers do it? I worked all weekend on getting pictures, measurements and descriptions, and I only came up with about 80 listings. I still have a number of things to list and it made me wonder how some people (Spoo, et al) can produce 150+ listings every week. Capnwes, I know you have another job, how do you find the time or is there some sort of process that you'd be willing to share?

Hans, 80 new listings in a week is nothing to be ashamed of, that's a lot.

 

Similar story to Spoo.

 

Sunday:

Sleep in a bit 8 or so. Shit ton of photos and measurements. I have recruited my wife occasionally to write down measurements. Pull items that will sell that night for shipping.

 

Monday:

Leave for work by 6 (hour drive). Thrift for lunch. Any down time is spent making listings of the stuff measured Sunday. Hit a thrift on the way home. Process orders for 24 hour shipping. If there is any time left, which there seldom is, more photos and measurements. In bed by 1 AM if I'm lucky.

 

Tuesday:

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" Finish up orders for 24 hour shipping. More pics and measures. In bed by Midnight.

 

Wednesday:

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit my Wednesday night thrift loop. Any straggler shipping orders. More pics and measures. In bed by Midnight.

 

Thursday:

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit a thrift on the way home. Finish up 10 day listings for the week, all scheduled to start between 11-11:30 PM EST. In bed by midnight

 

Friday:...my favorite day!

""""""""""""""""""""""""""""""""""". Work half day. Go on a big ass crazy 8 hour thrift adventure. One or two of 4 different routes. Go out for dinner or something nice with the wifey, after I bore her to death showing her all my finds.

 

Saturday:

Sleep in a bit....maybe 8 or so. House/Yard work...if we are not travelling. Maybe a thrift or two with the wifey. Afternoon cool down with tons of pics and measurements.

 

Repeat!

 

Still have a pretty good social life on the weekends believe it or not. 

post #3130 of 14635
Quote:
Originally Posted by Fueco View Post

 So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

 

 


I can't say that I am on your side with this one.

post #3131 of 14635
Quote:
Originally Posted by tben View Post


I can't say that I am on your side with this one.

Yeah, and I think in 90% of cases it's just easier to do what the buyer wants. As soon as a buyer messages me about a return I just tell them to send it back and I'll refund them. I learned that it's not worth the hassle to try and fight them, at least not on everyday, run of the mill items. If you sell them a $500 pair of NIB shoes and they want a return 3 weeks later, that's different. I kept my policy to no returns just to ward off people who might otherwise abuse the policy.
post #3132 of 14635
Thread Starter 
I can't say that I am on your side with this one.
[/quote]
Quote:
Originally Posted by capnwes View Post

Hans, 80 new listings in a week is nothing to be ashamed of, that's a lot.

Similar story to Spoo.

Sunday:
Sleep in a bit 8 or so. Shit ton of photos and measurements. I have recruited my wife occasionally to write down measurements. Pull items that will sell that night for shipping.
Warning: Spoiler! (Click to show)
Monday:
Leave for work by 6 (hour drive). Thrift for lunch. Any down time is spent making listings of the stuff measured Sunday. Hit a thrift on the way home. Process orders for 24 hour shipping. If there is any time left, which there seldom is, more photos and measurements. In bed by 1 AM if I'm lucky.

Tuesday:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" Finish up orders for 24 hour shipping. More pics and measures. In bed by Midnight.

Wednesday:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit my Wednesday night thrift loop. Any straggler shipping orders. More pics and measures. In bed by Midnight.

Thursday:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit a thrift on the way home. Finish up 10 day listings for the week, all scheduled to start between 11-11:30 PM EST. In bed by midnight

Friday:...my favorite day!
""""""""""""""""""""""""""""""""""". Work half day. Go on a big ass crazy 8 hour thrift adventure. One or two of 4 different routes. Go out for dinner or something nice with the wifey, after I bore her to death showing her all my finds.

Saturday:
Sleep in a bit....maybe 8 or so. House/Yard work...if we are not travelling. Maybe a thrift or two with the wifey. Afternoon cool down with tons of pics and measurements.
Repeat!

Still have a pretty good social life on the weekends believe it or not. 


Wow, that's insane! It pays for itself, but I have to say that I'm really impressed with your schedule!
Quote:
Originally Posted by Fueco View Post

 So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).


Quote:
Originally Posted by tben View Post


I can't say that I am on your side with this one.

I'm the same. I read the situation twice to better understand what's going on with it, but it seems he did send you what was pictured, regardless if it was supposed to be the UK/Netherlands/Poland. It seems you're upset that they're not what you wanted them to be, but I'm not sure who's to blame on that, possibly both of you? I don't know anything about biking and/or its equipment, so maybe that's also part of it. I also didn't see the listing for the item.

Having said that, shouldn't you have emailed the seller before buying if you weren't 100% sure they were the recent ones? He may have written the auction to sound as though they were, but unless he lied about something, I would just take him up on his offer to refund part of it.
post #3133 of 14635
Quote:
Originally Posted by Stewie View Post

Can you guys look at this auction and maybe get me some tips to get better results? I really felt that I would get better final price...retail on these is $595 and just missing the shoelaces. Better description? Poor title? Or maybe it was the dog?

http://www.ebay.com/itm/151030262345?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649


Thanks in advance!

I would also recommend trying to find out who makes the boots (if that's possible). For example, alot of Paul Smith shoes are made by Grenson and are identified as such in the listing (it will then show up in searches for Grenson shoes). In the case of the JV boots, might be trickier, but possible to find out the manufacturer.
post #3134 of 14635
Quote:
Originally Posted by Fueco View Post

 So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

 

 


I am confused. First, why does it matter where it came from? If he shipped it while on vacation, it was a bigger hassle for him to get it to you on time. He could have printed out the label and waited until he got back. We have joked plenty on here about forgetting and bringing auction items that we knew would end while making a trip. Your anger about the location it came from seems to be you trying to attack the eBay policy sideways to scare him into a return. Are you really offended it came from Poland?

 

Second, why should he be required to date an item? If you cannot recognize the differences, that is why you ask. Do you list the items you sell and provide dates? It sounds like he is being pretty fair in trying to resolve it. For an international order, taking any refund is already a tremendous loss for the seller because the sunk cost of shipping is so high. Also remember that depending on the policy in the listing, you might have to pay return shipping.

 

You were unhappy with the product because you made an assumption and were wrong. It happens. I recently bought a suit with the waist size a little small assuming there would be the normal amount of extra fabric to let out in the waist when I received it. When I got it, some tailor had obviously trimmed the excess in the waist for reasons I do not know. Seller didn't list if excess fabric existed, I just assumed it was like a million other suits. My fault for assuming, so I just happily relisted it. Take it as a lesson to ask next time. It takes five seconds to ask for a measurement or a picture.

post #3135 of 14635
Quote:
Originally Posted by tben View Post

Quote:
Originally Posted by Fueco View Post

 So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).


I can't say that I am on your side with this one.

+1....take a step back and look at it from his point of view....item pictured (even with a bad picture and no description), buyer asked no questions, angry buyer....hmmm thats odd.

 

Where he ships it from has no bearing as to the item you bid on and received IMO. I ship from multiple states when I travel to help expedite the shipping process.

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