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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 195

post #2911 of 14148
Accidentally listed the same blazer twice. The 2nd time the blazer sold I couldn't find it to ship it, then I realized that I sold it a week earlier. I message the 2nd buyer and say this:

I just issued you a full refund. I accidentally listed the same blazer twice, and this blazer was actually sold a week ago. I was going crazy trying to find it in my closet, and then I looked at my sold items and realized what happened. I am so sorry.

His reply:

I find all of this to be more than a little peculiar, as I just asked you a question about the jacket on April 8th and you responded as to its condition. I also find it hard to believe that you "forgot" that you sold it so quickly.

My reply:

Dear damon_pace16,

The question you asked me did not require me to actually look at the jacket. You asked if it had any rips or tears. I always inspect each item when I'm listing it, so I knew right away that it didn't have any rips or tears, otherwise they would have been listed in the auction. As I told you, the jacket was accidentally listed twice, and below is a link to the first listing that sold before yours - you'll notice that it's the exact same jacket. Additionally, I've also attached two photos from my eBay app that clearly showed the jacket originally sold on 3/31. You can either be a gentleman and apologize for accusing me of something (although I have no idea why any seller would intentionally list something twice, only having to refund one of the buyers), or you can take the matter up with eBay.

http://www.ebay.com/itm/230952686044?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649


I'm anxiously awaiting his reply.
post #2912 of 14148
Thread Starter 
Quote:
Originally Posted by Fueco View Post


 Turned into my first negative feedback... I've reported the buyer for violating the TOS. We'll see how this goes. stirpot.gif



Anyways... Yeah, I've thought about returns, but I really don't want to. I charge an extra buck usually on shipping, just because my time going to the post office is worth something. That "sort of" makes up for the occasional scammer. Oh well, at least I made a healthy profit on the other three things I got positive feedback for today.

Ouch. Do you think he was just trying to make a return out of buyer's remorse or do you think his measurements were off?


Quote:
Originally Posted by suited View Post

Accidentally listed the same blazer twice. The 2nd time the blazer sold I couldn't find it to ship it, then I realized that I sold it a week earlier. I message the 2nd buyer and say this:

I just issued you a full refund. I accidentally listed the same blazer twice, and this blazer was actually sold a week ago. I was going crazy trying to find it in my closet, and then I looked at my sold items and realized what happened. I am so sorry.

His reply:

I find all of this to be more than a little peculiar, as I just asked you a question about the jacket on April 8th and you responded as to its condition. I also find it hard to believe that you "forgot" that you sold it so quickly.

My reply:

Dear damon_pace16,

The question you asked me did not require me to actually look at the jacket. You asked if it had any rips or tears. I always inspect each item when I'm listing it, so I knew right away that it didn't have any rips or tears, otherwise they would have been listed in the auction. As I told you, the jacket was accidentally listed twice, and below is a link to the first listing that sold before yours - you'll notice that it's the exact same jacket. Additionally, I've also attached two photos from my eBay app that clearly showed the jacket originally sold on 3/31. You can either be a gentleman and apologize for accusing me of something (although I have no idea why any seller would intentionally list something twice, only having to refund one of the buyers), or you can take the matter up with eBay.

http://www.ebay.com/itm/230952686044?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649


I'm anxiously awaiting his reply.

You sounds like you're being entirely reasonable, so I have no idea what his problem might be. Why wouldn't you want to sell him something?!
post #2913 of 14148
Quote:
Originally Posted by HansderHund View Post

Quote:
Originally Posted by Fueco View Post


 Turned into my first negative feedback... I've reported the buyer for violating the TOS. We'll see how this goes. stirpot.gif



Anyways... Yeah, I've thought about returns, but I really don't want to. I charge an extra buck usually on shipping, just because my time going to the post office is worth something. That "sort of" makes up for the occasional scammer. Oh well, at least I made a healthy profit on the other three things I got positive feedback for today.

Ouch. Do you think he was just trying to make a return out of buyer's remorse or do you think his measurements were off?

 

 

 Based on his purchase/selling history, I'd say he's a flipper who buys stuff on the cheap via Ebay and then resells it. He wasn't happy with the price he got from me, so he tried to scam me into a lower price. I flat out refused, since it was quite obvious what he was doing. Then he gets all bent out of shape when I call him on it. I'm certain that Ebay will remove the negative feedback, I just hope it happens soon, or I get a bunch of other positive feedback so this one gets pushed off the top of the pile.

post #2914 of 14148
Thread Starter 
Quote:
Originally Posted by Fueco View Post


 Based on his purchase/selling history, I'd say he's a flipper who buys stuff on the cheap via Ebay and then resells it. He wasn't happy with the price he got from me, so he tried to scam me into a lower price. I flat out refused, since it was quite obvious what he was doing. Then he gets all bent out of shape when I call him on it. I'm certain that Ebay will remove the negative feedback, I just hope it happens soon, or I get a bunch of other positive feedback so this one gets pushed off the top of the pile.

When I got my first and only negative feedback to date (knock on wood), I was horrified to see it on top. I continued to leave feedback for buyers as normal, and it was quickly pushed down and my percentage went back up. It's still an eyesore to me, but you're bound to either make a mistake and get called out for it (warranted or not) or someone will find some way to complain.
post #2915 of 14148

as long as you don't have a ton of negative feedbacks, its not going to affect anything

post #2916 of 14148
Quote:
Originally Posted by HansderHund View Post

Ouch. Do you think he was just trying to make a return out of buyer's remorse or do you think his measurements were off?
You sounds like you're being entirely reasonable, so I have no idea what his problem might be. Why wouldn't you want to sell him something?!

I'm not sure what he thinks I would get out of coming up with a devious plot to sell him something and then issue him a full refund.
post #2917 of 14148
Quote:
Originally Posted by suited View Post

I'm not sure what he thinks I would get out of coming up with a devious plot to sell him something and then issue him a full refund.

True, but that is the genius of your plan.
post #2918 of 14148

I have stuff that I know I didnt sell and still can't find when I go to look for it only for it to show up weeks/months later. Never had a problem with a buyer if I misplaced and item and sometimes when tell them I found it then then buy it again.

post #2919 of 14148
Is there a way to use that first class delcon international service outside of ebay? Can't figure out how to ship something using that (non-ebay related).
post #2920 of 14148
Quote:
Originally Posted by VLSI View Post

Is there a way to use that first class delcon international service outside of ebay? Can't figure out how to ship something using that (non-ebay related).

For the DELCON packages I have sent, the option just said first class international. The label just printed out with the DELCON emblem. However I have not yet had a package to ship to Canada outside of eBay since the service started.
post #2921 of 14148

I'm seeing a slowdown in activity on my auctions this week - bad pricing, or unfortunate decision to have them all end the day before taxes have to be filed?

post #2922 of 14148
I to have seen a major slow down this week...
Not sure of the culprit but am looking for a killer next week.
post #2923 of 14148
Question for sellers. Received some ties that were described as 'mint' and maybe even 'perfect' though at least the former.
Lot of 8, at least 7 have pulls, maybe a dot stain and a couple of labels are half off. None of these particulars were in the description.
I told seller,right away, sent pics which show the pulls. Not magazine quality but quite clear. Seller says i can have a refund but is basically telling me they are fine
and that I am a *()&, implicitly. I am sure it will cost me near $25 between losing the shipping plus sending them back. She is such an unscrupulous &*()&
denying these are pulls and such. I want to ding her with neg feedback but I guess she can then return it even though all I did was pay right away and immediately upon receipt
show her the issues with the merchandise. I did not ask for anything when I first wrote, I pointed out the issues and then waited for her to respond.
I had someone else send me a tie with a couple of pulls and they were completely apologetic, sincere and attempted to rectify in a fair manner.
Not sure if I should just keep them and resell ore return. I don't want to do the latter because she will falsely advertise again, I am sure and wind up making more money since shipping cost was greater than actual shipping cost. I know y'all bitch about buyers who screw you, etc. but there are bad sellers too.
What I rather do is make a wager with her for 10k that they have pulls, use a neutral judge and make her pay but we know that liars won't ever take an honest contest.

How can I punish her without getting screwed, myself, for doing nothing wrong?

Maybe most ebay buyers are blind idiots who don't notice blatant pulls, etc. but that is just not right in my book.




post #2924 of 14148
You can and definitely should leave negative feedback, she cannot return it.

Unfortunately, you will be on the hook for return shipping and there's very little you can do about it.
Warning: Spoiler! (Click to show)
If she doesn't block you, you can also ruin her sales for the week... not that I'd advocate that peepwall[1].gif
post #2925 of 14148
If I return them, do I leave neg feedback after she has refunded? I don't use ebay much(and this is why, good often but standards are not across the board) so I don't know and don't want to be unfairly dinged because of a sub standard seller who thinks someone not accepting their lies is 'unreasonable' and goes for unwarranted revenge.
I will lose return shipping PLUS the original shipping which is quite a lot. And for this, she deserves punishment. I don't know about blocking but why shouldn't I ruin her sales? She is an unscrupulous seller, she doesn't have the right nor deserve to sell anything.

If I return them, then at some point leave neg feedback, she definitely cannot return it?
If I keep them, can I leave neg feedback and can she then leave negative feedback for me?

Sorry I'm such a noob but you gents are a better source than the myriad of statements, opinions, etc. around elsewhere. I am just very raw about her attitude on top of her shady selling practices. And then the penalty I pay for this.

Thanks
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