Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Koala-T said:

I was talking to @txwoodworker the other day, and he is one of the sellers who uses a made up serial number to identify each item so he can package them as he lists them, and identify them by writing that number on the package when it comes time to ship. He mentioned to me that there was a place, using Turbo-Lister where you could enter in your unique identifying alphanumeric number and it would print out on your label, making it that much easier to match label to box. Is there a field in GarageSale that you can do this with? Barring that, is there a place in the actual item edit interface where you could input that unique identifier?

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In Turbo Lister, the field is called "Custom Label".

Koala-T said:

In Turbo Lister, the field is called "Custom Label".

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Yes, you can add a SKU in Garage Sale. It's in the inspector, advanced tab, about half way down. You can also add the original cost of the item.



My Main Man said:

I was wondering this the other day. If you offer free domestic shipping, does that include HI and AK?

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Yes and also includes apo/fpo, protectorates like Puerto Rico etc, unless you edit your list of exclusions. But if you're shipping usps flat rate it's the same price as anywhere else in the US. My issue was it went priority in my own packaging - not flat rate.

capnwes said:

Yes, you can add a SKU in Garage Sale. It's in the inspector, advanced tab, about half way down. You can also add the original cost of the item.

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AWESOME! Thanks!

The EBay police strike again! Apparently I sell fake NWT US Polo Association shirts! It was a five dollars item! This is crazy....


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MC999 Listing policy violation alert: Trademark Violation - Unauthorized Item



Hello richnet12,
After reviewing your eBay account, we've taken the following actions:
- Selling privileges have been temporarily restricted. You won't be able to list new items for 7 days.
- Violating listings have been removed. A list of items that were removed can be viewed at the bottom of this message.
- We have credited all associated fees except for the final value fee for your listing(s).

The listing that was removed appeared to violate eBay policy or a rights owner's trademark. Please remember that you are responsible for the quality and authenticity of the products that you offer on eBay. It is against eBay policy to list any counterfeit items.

For more information please see our Replica, counterfeit items, and unauthorized copies policy:
http://pages.ebay.com/help/policies/replica-counterfeit.html

To ensure that we comply with the law, we take precaution when it comes to the sale of items that are being infringed to avoid having possible issue in the future. Whatever changes you make to a new listing will be taken into consideration, but this doesn't guarantee that it will not be removed if it was reviewed again. We acknowledge that you?re a responsible seller with no negative intentions and this reminder was never to question the authenticity of your item. We also want to make sure that there will be no confusion or hesitation with your buyers and they?ll be at ease when browsing through your items, which in return, helps you become a more reliable and trusted seller.

Please consider the following the next time you list an item:
-It looks like you had a listing removed on 25 Feb 2014. Please be reminded that Counterfeit items cannot be listed on eBay. Following our guideline helps us maintain buyer trust.


During this restriction you can still:
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After 7 days, your account will no longer be restricted. However, please be sure your current and future listings follow these guidelines, keeping in mind that additional violations could result in the suspension of your account.

If you have additional questions, contact our policy experts.
http://ocsnext.ebay.com/ocs/cusr?query=1337&domain=email1420

Here are the listings that were removed:
171395869926 - Faconnable men's short sleeve multi color linen shirt size L
171395871737 - Toscano aqua men's long sleeve purple plaid linen shirt size XL
171395875437 - Thomas Dean men's long sleeve blue linen shirt size Medium
171396253117 - Dolce & Gabanna men slim fit long sleeve white/ gray striped shirt Euro size 56
171396266236 - Ralph Lauren Black Label men's Italian made black dress shirt in size 16
171396350265 - John Varvatos men's green and white micro check dress shirt tagged sz 17.5/36-37
171396370199 - Burkman Brothers mens long sleeve blue plaid light cotton shirt size XLarge
171396586214 - Woolrich men's gold color short sleeve outdoor comfort shirt NWT sz Large
171396591051 - Holland & Sherry Saville Row London men's custom gray striped jacket size 46R
181473671861 - Lacoste men's blue polo shirt Euro size 6
181473861250 - Nat Nast mens long sleeve multi color striped shirt size Large
181473861769 - Ermenegildo Zegna men's navy blue suit jacket size 41R
181473862910 - U. S. Polo Association men's NWT light blue and white striped polo shirt size L
181473866382 - Zara Man men's light cotton red long sleeve casual summer shirt size Small
181473867954 - Cashmere mens sport coat,100% Loro Piana cashmere, size 44R
181473877285 - Giorgio Armani mens gray pin striped double breasted suit jacket sz 42L
181473881008 - Mountain Hardware women's gray half zip fleece pull over size Large


We appreciate your cooperation.
Thanks,

eBay

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Damn - Ebay does understand that prl =/= us polo association - Dang that must suck.

I was riding high on that US Polo Assn. Find....new no less and now they say it's a fake! For shame....shame on me! The Zegnas were real however ....



My Main Man said:

Hey Spoo - Can you please patent the whole bolded descriptive first word for eBay listings? The amount of people jocking your **** is getting comical. Browsing clothes in my size and getting listings for 'INSANE Ralph Lauren Chaps Shirt' or 'BOLD J Ferrar Khaki Pants' is getting silly.

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KenRose said:

Or....some of us just learning from the best. Spoo was kind enough to help me with my first eBay listings a few years ago

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My Main Man said:

I guess I shouldn't have made it seem like it should never ever be used. I looked through your completed listings and using a descriptor such as stunning when talking about Tom Ford shoes is completely understandable. I'm just laughing to myself as I'm going through listings and seeing all of the run of the mill stuff (and I buy my fair share of run of the mill stuff, not knocking that) that people add words to that make it seem like it's the most special blue dress shirt (or whatever). Like, a solid color polo shirt from Macy's being described as STUNNING is absurd to me unless the color is such a vibrant color that it literally makes you go cross-eyed and dizzy.

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"The worst fault a salesman can commit is to be a bore. Foster any attempt to talk about other things; the longer you stay the better you get to know the prospect, and the more you will be trusted." - David Ogilvy http://www.inc.com/ss/10-greatest-salespeople-of-all-time#1

My Main Man said:

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I loled

capnwes said:

That is the Corneliani label, Most likely made in Italy, but possibly Slovakia.

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Ive never come across a PRL with a Corneliani label that has the "made in slovakia" label in the neck, you must be crazy.

@jdrizzy

You will find two of my best selling investments below:


My only regret is not spending the extra $1 for the plastic ones, they make a DRAMATIC difference in the lay/shape of the suit on the mannequin. My only other bit of advice, which is something I need to further take myself, is spend some time on a more professional looking HTML template. The info you will have in the HTML body will be the same as what you have now, but it will just strike the potential buyer as a higher end service. Once the template is done, you can re-use it a million times. I had started by just googling "free ebay html templates" and then editing one for ebay. At this point, I really need to step up my cookie cutter game to something even more professional looking.

edit: for lower quantity sellers like myself, who cannot get to the thrifts on a daily, or even weekly basis at times, Fixed Price BIN/OBO is the only way to go imo.

Back to the "No guarantee of authenticity" disclaimer by seller on EBay. Apparently this disclaimer is what caught the attention of the EBay police and caused them to remove 17 of my listings. All are authentic, but I claimed not to guarantee authenticity. Back to the drawing board on disclaimers.

richnet12 said:

Back to the "No guarantee of authenticity" disclaimer by seller on EBay. Apparently this disclaimer is what caught the attention of the EBay police and caused them to remove 17 of my listings. All are authentic, but I claimed not to guarantee authenticity. Back to the drawing board on disclaimers.

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Did you call and thats what they said? I have that in all mine and have both A) been told by ebay customer service reps its a good idea and B) had ebay resolution people tell me its what saved me from loosing a case.

Koala-T said:

I was talking to @txwoodworker the other day, and he is one of the sellers who uses a made up serial number to identify each item so he can package them as he lists them, and identify them by writing that number on the package when it comes time to ship. He mentioned to me that there was a place, using Turbo-Lister where you could enter in your unique identifying alphanumeric number and it would print out on your label, making it that much easier to match label to box. Is there a field in GarageSale that you can do this with? Barring that, is there a place in the actual item edit interface where you could input that unique identifier?

Click to expand...

I put mine in the sku number slot. I haven't seen a way to make that print out on the mailer yet. When you view the overview screen in Garagesale and click on a folder, there is an option to view a table of items instead of the thumbnail view. The table view includes the SKU. When I get the paid notification, I move the items that sold into a "pull" folder, which I now see in the table and print off the list of items, by sku. I submitted a feature request for a "pull" list in garage sale that would combine SKU, thumbnail of item, title, buyer name, buyer address. All that info is in GS, but you have to use 4 screens to get it. If you guys are doing this an easier way, please share. I've also just printed the packing list off ebay, but no SKU.

I was looking at the xml doc for turbo lister last week, because maybe there's a specific field to be hacked.

@txwoodworker, can you provide the specific field you're using in turbo lister?

TheNeedMachine said:

Hoo boy - made a nice shipping cost mistake. Figured shipping on an item to be about $20 based on size & weight (bigger than USPS large flat rate)...buyer was from Hawaii, shipping cost was $64. Least I got a $20 discount on postage thru eBay. Lesson learned - if shipping non flat-rate and allowing shipping to AK and HI, add the surcharge!

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use calculated shipping.

Schedule your listing, you have the EBAY item number then, box it, right that number on the box, and I KNOW there is an option to print EBAY item number on the shipping label.