I have just called and been told by ebay that the below feedback cannot be removed. Is this correct?
If your going o leave a neg, thats the way to do it, no contact and short opinion. Not much you can do about it. I would reach out to the buyer and see if you can make amends with offering a return or finding out why they are unhappy with the item.
Curious what you guys think of this from a buyer's point of view.
I bought a NWT Zegna tie that I believed to be a quindici tie based on the box that was in the pictures that the seller listed it with. However, once I received it, I realized the tie was actually just a regular mainline tie. I paid up a bit for this one and she didn't have it anywhere in her listing (her listing title literally was "tie") whether or not it was quindici or not. She also doesn't accept returns.
How would you guys proceed with this type of scenario?
You bought the tie under the assumption that it was a Quindici. The seller didn't mislead you. She didn't cleverly word the description in any deceptive manner. You took a gamble and lost. In my opinion, it would be a dick move to try to get her to accept the return.
I see what the tricky bitch did now. I can fully understand why you were interested. Visually, it doesn't look anything like a quindici. I would still let it go.
By the way, if she mailed the box with the tie, you can probably get around $20 for the empty box.
Did she ship it as show in that box?
In the seller's defense, she might not know a Quindici from a Couture from a mainline. Her listing was about as bare bones as you can get. She probably saw Zegna on the tie and Zegna on the box and assumed they went together. For all we know, she may have acquired it that way. Who knows?