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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1910

post #28636 of 30490
Quote:
Originally Posted by Fueco View Post

Thoughts on getting this neutral removed? Buyer messaged me several times complaining about the price in relation to the condition after he received it. Item was clearly listed as used and pictures showed fading.

It took 39 minutes on the phone, but boom!



At the office, of course...

post #28637 of 30490

I do very minimal eBay selling and have never run into trouble until now. Someone purchased a baseball bat from me and the item was delivered on June 1. Buyer contacts me today claiming undisclosed damage. I ask for a picture because I simply have no idea what he is talking about. He sends me two blurry thumbnails. I tell him that I simply can't see anything in the pictures. He then says that my first picture in my listing shows the damage. I'm very suspicious at this point since the item was delivered such a long time ago and I still have no idea what he is talking about. I'm not going to play guess where the damage is with my photos.

 

I called up eBay, explained the story, and asked for their guidance. They agreed that this was odd, particularly that so much time had passed since delivery. They said that since there had been more than a month since delivery that the buyer does not qualify for a return and if he filed a claim they would reject.

 

If I avail myself of this avenue will I risk getting negative feedback from the buyer? I wouldn't want to put my foot down and then get stuck with negative feedback since the buyer was unsatisfied with the resolution.

 

Any tips from the pros? Thanks! 

post #28638 of 30490

Not a high volume seller, but I think when ebay sides with you, they will also remove any negative feedback that the buyer leaves. You should be good.

 

On an unrelated topic, I have a very basic question. How do you determine how much can the waist be let out? I see that the fabric underneath the waistband runs slightly over 2.5 inches, and figure at least 0.5 inches for seam allowance, leaving 1.75-2 inches as the maximum amount it can be let out. Am I doing this correctly?

 

Processed By eBay with ImageMagick, z1.1.0. ||B2

post #28639 of 30490
Quote:
Originally Posted by JackFlash View Post

I do very minimal eBay selling and have never run into trouble until now. Someone purchased a baseball bat from me and the item was delivered on June 1. Buyer contacts me today claiming undisclosed damage. I ask for a picture because I simply have no idea what he is talking about. He sends me two blurry thumbnails. I tell him that I simply can't see anything in the pictures. He then says that my first picture in my listing shows the damage. I'm very suspicious at this point since the item was delivered such a long time ago and I still have no idea what he is talking about. I'm not going to play guess where the damage is with my photos.

I called up eBay, explained the story, and asked for their guidance. They agreed that this was odd, particularly that so much time had passed since delivery. They said that since there had been more than a month since delivery that the buyer does not qualify for a return and if he filed a claim they would reject.

If I avail myself of this avenue will I risk getting negative feedback from the buyer? I wouldn't want to put my foot down and then get stuck with negative feedback since the buyer was unsatisfied with the resolution.

Any tips from the pros? Thanks! 
I'd be tempted to ignore and block, but maybe that's just me. I'm guessing that eBay would remove a negative if the buyer left one.
post #28640 of 30490

Grr, couldn't launch any new auctions tonight.  Luckily it was just one small batch and not the whole week, but garage sale is jacked for me.  I can do anything except launch auctions, so, that's pretty useless.  I've already downloaded and installed the latest beta, so I assume it's some glitch in by database.  Anyone else having problems?

post #28641 of 30490
Quote:
Originally Posted by txwoodworker View Post

Grr, couldn't launch any new auctions tonight.  Luckily it was just one small batch and not the whole week, but garage sale is jacked for me.  I can do anything except launch auctions, so, that's pretty useless.  I've already downloaded and installed the latest beta, so I assume it's some glitch in by database.  Anyone else having problems?

on my 5th hour of trying to upload 412 auctions now… but i think thats mostly because of a shitty wifi connection.
post #28642 of 30490

I wish you luck.  I hope it's not some massive glitch from GS.  I decided to take this time to upgrade to V7 and not import my database.  My stupid Mac is acting up too, so who knows.  I really hate mac, really wish there was something as good as GC for PC.

 

edit:

OK, successfully launched one listing via V7.

Still hate mac.

 

Still could have been a database issue on my end, but I exported the listings to a file, imported them into V7 and launched them from there.  V7 is WAAAAAAY different.


Edited by txwoodworker - 7/14/16 at 7:48pm
post #28643 of 30490

Just did a GarageSale test and timed it. Took 22 seconds which seems relatively normal. Worked fine though.

post #28644 of 30490
GarageSale was working fine for me this afternoon.
post #28645 of 30490
Quote:
Originally Posted by JackFlash View Post
 

I do very minimal eBay selling and have never run into trouble until now. Someone purchased a baseball bat from me and the item was delivered on June 1. Buyer contacts me today claiming undisclosed damage. I ask for a picture because I simply have no idea what he is talking about. He sends me two blurry thumbnails. I tell him that I simply can't see anything in the pictures. He then says that my first picture in my listing shows the damage. I'm very suspicious at this point since the item was delivered such a long time ago and I still have no idea what he is talking about. I'm not going to play guess where the damage is with my photos.

 

I called up eBay, explained the story, and asked for their guidance. They agreed that this was odd, particularly that so much time had passed since delivery. They said that since there had been more than a month since delivery that the buyer does not qualify for a return and if he filed a claim they would reject.

 

If I avail myself of this avenue will I risk getting negative feedback from the buyer? I wouldn't want to put my foot down and then get stuck with negative feedback since the buyer was unsatisfied with the resolution.

 

Any tips from the pros? Thanks! 

 

Don't fear any feedback from this guy. He most likely damaged the bat hitting mailboxes from a car window. Did you have the csr make a record of your call? If not, call back and explicitly ask them about the possibility of negative / neutral feedback. I am almost 100% positive that they would remove anything that this guy would leave. What's the guy's username? I like to block that type of douche nozzle. 

post #28646 of 30490

Things you type into Google search when you sell stuff that sound really bad out of context.

 

 

post #28647 of 30490
Quote:
Originally Posted by txwoodworker View Post
Share  

I wish you luck.  I hope it's not some massive glitch from GS.  I decided to take this time to upgrade to V7 and not import my database.  My stupid Mac is acting up too, so who knows.  I really hate mac, really wish there was something as good as GC for PC.

 

edit:

OK, successfully launched one listing via V7.

Still hate mac.

 

Still could have been a database issue on my end, but I exported the listings to a file, imported them into V7 and launched them from there.  V7 is WAAAAAAY different.


Thinkpad ? Especially the X1...

post #28648 of 30490

Wait what?  GS is a mac only program.  If I could run it on the PC that would be lovely.

post #28649 of 30490
Quote:
Originally Posted by masaccio View Post

I know this thread has lots of sellers, but wanted to make a buyer's rant:

Item lists at auction for $249. No bids.
Message seller asking if she intended to relist. Indicated I was interested at $100.
Item relists at auction for $149. No bids.
Item relists at auction for $135. No bids.
Item relists at auction for $129. No bids.
Item relists at auction/OBO for $129.
Offer $90.
Offer expires with no reply from seller.
Offer $90 again. Seller declines.
Offer $99. Seller declines.

She's been negotiating with herself since end of March, why on earth is she unwilling to negotiate with me?!? Each time it's been at auction I've been the only watcher.

Quoting myself to conclude the saga:

 

Item relists at auction for $119. No bids.

Item relists at auction for $109. Winning bid: $109. Winner: me.

 

So, nearly five months after it was originally listed, I won: PRL Flax Suit Olive Green

 

I guess I could have held out for her to drop to $99, (or $75, like @Fueco suggested), but I'm happy here. And it was free two-day shipping from Florida to California.

post #28650 of 30490

Since y'all seem to have packing/shipping supplies figured out, care to point towards a seller of larger/sturdier boxes? Something good for packing and moving?

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