I know we have a ton of terrible horror stories in here, thought I would post about the positive experience I recently had.
Had an incredibly lucky experience from an international eBay buyer.
I sold a tie to someone in the UK. Buyer wanted to haggle on the shipping cost after buying so I offered to ship first class. I didn't know how to send it registered, so I just crossed my fingers and shipped it off (I should have known better).
Buyer messages me a good bit later asking where it is and if I can track it. Of course, all I can tell is when it left the U.S. So, I am in a bind. I ask him if he could wait a week or two and see if it shows up. He messages me again saying no dice. FUDGE! I notice he buys lots of ties and resells on the UK ebay. I start investigating looking to see if he really got it and just resold it or something, but nothing out of the ordinary there. I send him a refund and apologize completely, thinking I just got dominated.
He thanks me for being so nice in refunding the money since he blames the post office and not me. A week later he messages me and tells me he heard the post office is holding the tie for him in "quarantine." A week after that he tells me he picked it up, and he promptly RESENT me the payment through PayPal.
I was totally screwed by not sending it the way we always discuss. I had accepted the loss once I sent the refund. What an awesome eBayer and a great international experience!
Nice to hear a happy ending on this thread...