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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1853

post #27781 of 30424

Using the Global Shipping Program is all about understanding eBay's secret coded language.

 

This, for example:

Means this:

 

Allow me to translate:

  • "almost there" means "might arrive next week, might not. definitely won't arrive this week."
  • "out for delivery" means "sitting in a warehouse in another country, 480 miles away."
  • "with the carrier" means "was handled by FedEx, then USPS, then eBay/Pitney Bowes, then USPS again and still has not made it anywhere near your domestic carrier"
  • "cleared customs" means "has not yet made it to customs, but did recently spend a few days kicking around the Ohio/Kentucky border getting a new label"

Edited by dadjeans - 5/12/16 at 2:14pm
post #27782 of 30424
For the experienced folk, is it worth holding onto seasonal inventory (flannel, tweed, etc), or should I just list it now? I'm a little torn.
post #27783 of 30424
Big scarf. No other tags. Feel nice. Anybody recognize this as real?



post #27784 of 30424
Quote:
Originally Posted by Van Veen View Post

For the experienced folk, is it worth holding onto seasonal inventory (flannel, tweed, etc), or should I just list it now? I'm a little torn.

 

 

If you have a store subscription and aren't using all of your free listings, just put them up as BIN listings. I routinely sell winter stuff during the summer.

post #27785 of 30424

LOL...

 

 

Who comes up with this shit?

 

post #27786 of 30424
Quote:
Originally Posted by Van Veen View Post

For the experienced folk, is it worth holding onto seasonal inventory (flannel, tweed, etc), or should I just list it now? I'm a little torn.
I was really picky about seasonal stuff early on but I honestly have never noticed a big difference. I would say if you have the listings available, go for it.
post #27787 of 30424
I have a problem. I sold a NWOT Burberry Brit XXL shirt, listed it as slim fit and provided all measurements (17 inch collar, etc.) and I don't take returns. The buyer messaged me saying it's a kids shirt, which is absolutely impossible I wear a US 44 suit and it fit me a bit big, and he wants to return it. I think he has buyer's remorse or didn't read the listing and absolutely do not want to refund him his $94, what do you guys think?
post #27788 of 30424
@mco543 I think you have a buyer who hasn't come to terms with being a triple xl who is ready to direct all of that repressed shame and self-loathing toward you. Combine that with eBay's buyer-centered dispute resolution and I think you're better off accepting the return.
post #27789 of 30424
Quote:
Originally Posted by mco543 View Post

I have a problem. I sold a NWOT Burberry Brit XXL shirt, listed it as slim fit and provided all measurements (17 inch collar, etc.) and I don't take returns. The buyer messaged me saying it's a kids shirt, which is absolutely impossible I wear a US 44 suit and it fit me a bit big, and he wants to return it. I think he has buyer's remorse or didn't read the listing and absolutely do not want to refund him his $94, what do you guys think?

 

Quote:
Originally Posted by dadjeans View Post

@mco543 I think you have a buyer who hasn't come to terms with being a triple xl who is ready to direct all of that repressed shame and self-loathing toward you. Combine that with eBay's buyer-centered dispute resolution and I think you're better off accepting the return.


For what it is worth, I wear a XXL in PRL clothing. Some time back, at Saks 5th Avenue, I tried on a Burberry Brit XXL. It did, indeed, feel like I had stumbled into the kids department. The customer just has to understand that XXL varies from one company to the next.

post #27790 of 30424
New inventory system up and running. Figured out I can make a simple spreadsheet and do mail merge labels with my label printer. This is going to make things a lot easier.

New workflow: 1. Inventory, enter into SS & setup GS template, remove price tags, put aside anything that needs repair. 2. (Steam,) measure, photo, list. 3. Pre-pack & store.

Thanks to everyone who gave me advice.

One more unrelated question: For something with no fabric label (or a faded label), do you make your best guess? Normally if it's obvious, I'll make a guess, but I've got a shirt that might be linen-cotton, but I'm not 100% sure and don't want to risk a return because someone disagrees with my guess.
post #27791 of 30424
Quote:
Originally Posted by Fueco View Post
 

LOL...

 

 

Who comes up with this shit?

 

 

 

I'm pretty sure homeboy was fishing for a discount... I responded. He responded that he would be able to wear them, and left positive feedback. :brick:

post #27792 of 30424
@VanVeen
What about taking the shirt to a good dry cleaner or tailor and asking them to check it? I'm sure they know fabrics better than me lol. Have them write it up and then having that ready just in case the customer opens up a case and gives you trouble? Just an idea, not sure if it helps lol
post #27793 of 30424
Quote:
Originally Posted by drlivingston View Post



For what it is worth, I wear a XXL in PRL clothing. Some time back, at Saks 5th Avenue, I tried on a Burberry Brit XXL. It did, indeed, feel like I had stumbled into the kids department. The customer just has to understand that XXL varies from one company to the next.

Amen.

In a perfect world, the operative questions of fact here would be: 1) did the seller provide actual measurements? 2) Were the actual measurements, the actual measurements? i.e., were they accurate? If the answers are yes and yes, buyer should be SOL.

Encourage knowledgeable buyers who pay attention; discourage ignorant, low-information, feckless PITA buyers.
post #27794 of 30424
Quote:
Originally Posted by dadjeans View Post

Using the Global Shipping Program is all about understanding eBay's secret coded language.

This, for example:


Means this:



Allow me to translate:
  • "almost there" means "might arrive next week, might not. definitely won't arrive this week."
  • "out for delivery" means "sitting in a warehouse in another country, 480 miles away."
  • "with the carrier" means "was handled by FedEx, then USPS, then eBay/Pitney Bowes, then USPS again and still has not made it anywhere near your domestic carrier"
  • "cleared customs" means "has not yet made it to customs, but did recently spend a few days kicking around the Ohio/Kentucky border getting a new label"

I learnt the secret language of eBay during my last tour of duty as a hobby seller. The Management there always lies, every single time, about everything under the sun. As I've said a million times, every time I got a new email titled something like "We're making changes to help you sell more!" or "We're improving the eBay experience for YOU!", I knew fees were going up, new jackbooted fascist methods to screw small sellers and enable scammers were coming soon, or better yet - both at once! See a strategic communication from The Management, grab your ankles, bring your own K-Y.
post #27795 of 30424
Quote:
Originally Posted by drlivingston View Post



For what it is worth, I wear a XXL in PRL clothing. Some time back, at Saks 5th Avenue, I tried on a Burberry Brit XXL. It did, indeed, feel like I had stumbled into the kids department. The customer just has to understand that XXL varies from one company to the next.

If it helps, you will generally find that UK clothing is a size smaller. I'm mainly a large in brands made here, between a large and an XL in Italian brands and a M in American brands (mainly Ralph Lauren tbh, I don't buy a lot of US clothes). Suit size 41 (in practice 40 or 42).

He should have read the measurements, it's his fault, but I doubt you would win.
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