Can I see the listing?
The quick and initially painful way to handle this would be to take the return and block. You could also easily argue buyer's remorse, then you have to worry about feedback.
I haven't posted on this thread before but I read it a lot and have recently started thrifting and selling full time. This thread been great at making me anxious that I'm going to get screwed over as a seller on Ebay... Well.. I got a return request for a Canali suit that kind of rubbed me the wrong way. I don't accept returns so it was for "not as described". It said:
"Hello - I just received the suit and I'm disappointed, the quality was not as expected. I brought it to a tailor to get an opinion and they said the fabric was worn and the left suit sleeve, pant crotch, and suit sleeves were tailor wrong and are defective.
I will be entering a return request due to these reasons. Sorry it didn't work out, it fit well so I'm disappointed"
I've done returns before where the buyers were open about the issues and I usually just eat the return cost and resell but saying the tailoring is defective and trying to pin the costs on me kind of annoyed me. So... Should I just just take the return and block the buyer or should I ask for photos of the "defective" tailoring and wear which don't really exist?
Any opinions would be appreciated.
My opinion? Graciously accept the return. I guarantee you that this guy knows how the system works. You will not win if he opens a case.
Thanks for the advice! I accepted the return this morning.
Two really quick questions, Googling has me going in multiple directions and I'm not sure where to start.
1. A good starting point or program to create custom Ebay listing description layouts, for someone who knows nothing about coding/programming.
2. Secure way to ship ties? Just a small padded envelope or does anyone use a specific size box to prevent smashing/creasing?
Also one to add to the block list: "shses" - Goes to the trouble of submitting multiple offers on a Brioni shirt I have, then doesn't pay when we agree on a price.