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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1841

post #27601 of 31126

For those who are doing the 14-day returns, what are you charging for restocking fees?

post #27602 of 31126
Quote:
Originally Posted by dukedishin View Post
 

For those who are doing the 14-day returns, what are you charging for restocking fees?


In 5 days there is no point to 14 day returns... You have to start offering 30 day returns May 1st for the 20% Top Rated Seller bonus. I was charging 15% and still am now that I changed to a 30 day policy. I have only used it once on 7 returns, that guy was just an asshole and he opened the return then took 3 weeks to ship it back. I could have killed it after 5 days but forgot so wound up charging him the restocking fee.

 

From eBay:

 

"We're introducing a number of positive changes to selling on eBay -- changes which we hope will help you grow your business"

 

One of those changes is:

 

"to earn the Top Rated Plus discount and benefits, listings must offer a MINIMUM 30-day return policy with money back."

 
 

edit: Updated bonus to show it is 20% not 10% and added eBay mail

post #27603 of 31126
Quote:
Originally Posted by dukedishin View Post
 

For those who are doing the 14-day returns, what are you charging for restocking fees?

 

 

I charge a 10% restocking fee, regardless of the reason for the return.

 

Also, as @Shoeluv said, 14 days is pointless on/after May 1. I've already switched my listings to 30-day returns. Knock on wood, but I haven't had a return in nearly a month despite 285+ sales in that time. I like to think that the restocking fee is a deterrent to unnecessary returns.

post #27604 of 31126
Anyone else notice an uptake of "not positive" postive feedback? I've been getting a lot of "fits smaller than tagged" and similar feedback in the past few months. I know it's just a positive feedback number after it gets bumped off the first page, but they seem to bother me.
post #27605 of 31126
Quote:
Originally Posted by div25sec9 View Post

Anyone else notice an uptake of "not positive" postive feedback? I've been getting a lot of "fits smaller than tagged" and similar feedback in the past few months. I know it's just a positive feedback number after it gets bumped off the first page, but they seem to bother me.

Bothers me too. I got one the other day which read something like:

"Positive - good item and as described however I am not satisfied with the item."

I mean, what the fuck?! Needless to say I didn't go back to him with questions. Pos is a pos.
post #27606 of 31126
I have left feedback like that in the past.

There's been a time or two when the purchase has turned out to be not exactly what I had in mind. But that's my fault.

Negative feedback is for when the seller does something wrong. If the description was accurate, and the shipping was executed properly, why should I ding them for my buyer's remorse?
post #27607 of 31126
Quote:
Originally Posted by LIMatt View Post

I have left feedback like that in the past.

There's been a time or two when the purchase has turned out to be not exactly what I had in mind. But that's my fault.

Negative feedback is for when the seller does something wrong. If the description was accurate, and the shipping was executed properly, why should I ding them for my buyer's remorse?

I don't understand why you would leave a negative comment on their page for something that was not their fault? They executed properly and were not deserving of a negative, but it seems like an unfair ding to sneak it into the positive comments. How does that comment positively encourage sales to the potential buyers that are reading through the comments?

I'd rather have no feedback than a mixed message.
post #27608 of 31126

I hate the positive feedbacks that just say "fine". I know that fine is a positive term and that they left a positive, but I read it in a snarky manner.

post #27609 of 31126
I just got hit with a neutral because the buyer didn't think the item was worth what he had to spend in total, shipping and ending price, cuz of Global Shipping. I call ebay and tell them that shit is directly complaining about their absurd rates and they say it's a complaint on my service and they won't remove it, totally rethinking my international shipping game now, might just cut it out completely, cuz that could have easily have been a negative complaining about ebay rates and  that means they wouldn't have changed that either.
post #27610 of 31126
Quote:
Originally Posted by Jompso View Post


Post the full message they sent.
post #27611 of 31126

post #27612 of 31126

Wait, he didn't think a cashmere zegna blazer was worth $300 after shipping and taxes?  Was it like a 70s era?  He should have done a shipping calculator estimate before bidding.

post #27613 of 31126
Quote:
Originally Posted by ExHack View Post



For me, I look at it this way. I have a healthy 1100+ positives from 16 years of eBaying, both buying and selling. My Paypal account is grandfathered in to not hold funds when I get paid for an item. At this point, any fresh feedback is pretty much gravy for me. I mind my business - I accurately photo and describe items, package them right, and often ship within an hour or two of receiving payment (my PO, crappy as it is, is literally up the street from me). If you're a buyer and those things make you want to leave me a moldy donut, good for both of us. If not, I've been paid and I am happy.

I'm like this. I don't request feedback, ever. I often don't leave it. If a buyer requests it then I leave it for them. I have feedback of a little over 2000. Today a seller with over 23000 left me a request for feedback. Really? Do you need another A++++++++ BESTEST SELLER EVAR ON EBAY!!! XOXOXOXO feedback? What does it matter?

Shipping labels, by the way. I bought shipping labels from them. Put those fuckers in the mail to me and let's call it done.
Edited by Steve Smith - 4/27/16 at 5:51pm
post #27614 of 31126
Quote:
Originally Posted by Jompso View Post



Naw, i mean his message to you. Was there one?
post #27615 of 31126
Quote:
Originally Posted by SpooPoker View Post

zegna is real, canali is fake.

Noob here. I've been working through this thread looking for buying tips for eBay. I'm looking for sports coats and see a lot of premium brands seemingly going cheap with no bids. Is there a resource for spotting fakes? Feel like I'm missing something.

Thx
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