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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1833

post #27481 of 32420

Just wondering if these are real or fake? http://www.ebay.com/itm/151988342908?_trksid=p2050601.m570.l5999&_trkparms=gh1g%3DI151988342908.N36.S1.R1.TR2

 

If you look at pictures on the Ralph Lauren website the shoes do not say "made in italy" and the ralph lauren logo is in cursive

http://www.ralphlauren.com/product/index.jsp?productId=16151556

 

 

post #27482 of 32420
Quote:
Originally Posted by FLW View Post

Can you get the buyer to eat the return shipping? If so, might be worth it to take the return. Since you didn't say one way or the other I could see eBay going against you (unfair as that may be). You might win it, but it is not a guarantee.

I haven't responded to the message yet, because I really don't want to accept this return, as it is one of my higher selling items. During the best offer negotiation, the buyer send this message: "I saw some other people are selling those for $200 and less just not my size." Shouldn't this prove that the buyer knew what the color of the studs were, as this is a popular Gucci shoe on eBay that only comes in one color? Any other thoughts?
post #27483 of 32420
Quote:
Originally Posted by YOgun27 View Post

Need advice:

I sold some Gucci heels: http://www.ebay.com/itm/New-GUCCI-Womens-Black-Studded-Heels-Sandals-40-EU-10-US-820-/121953382301?rd=1, in which I accepted a lower price, and shipped a day earlier, at the buyer's request. Well, I just received this message: "I just received shoes and I just noticed they have bronze studs. On the picture looked like they are silver and I really don't like them. I'm kindly asking you to let me return them since I'm not gonna wear them.
Thanks in advance"

I clearly have no returns in the listing, and I never mentioned that the studs were silver or bronze in the description. Should I accept the return? I'm inclined not to, since I don't see any mistakes or defects in my listing. Thanks.

If your photos are clear and correct, what she's describing (IMVHO) isn't a SNAD. It's willfully-inattentive-buyer remorse, which I despise, and not a legitimate grounds for asking for a refund.

On my screen, the studs look more silvery than bronze, but the entire footbed is bronze. If she didn't like the accent color, I would've thought that would be a clue. I agree with you in smelling a different reason for asking for a refund - she saw them cheaper and wants to get out of the sale so she can save a buck elsewhere. (Betting one of those "under $200" listings suddenly stocked her size.) Again, willful ignorance. If it were me, I would be leaning heavily against refunding without a fight.

However, I am not you, or an eBay CSR.
post #27484 of 32420

The studs look silver in the pics, even with the gold insole.  If you don't take returns and she is indicating she doesn't like them, not that they're NAD, she will pay to return them.  Take the return and resell them, maybe you'll get what you're asking for next time.  You will get your fees back from ebay and PayPal.

They're these:

post #27485 of 32420

Ah, the weekly barrage of "my account has been hacked" emails continues...

 

 

 

Yeah, someone is going to hack your account and bid on a pair of $37 rock climbing shoes, and then not pay for them... :tinfoil:

post #27486 of 32420

Just because you're online doesn't mean you have to forsake all your manners and sense of courtesy.

 

 

How hard is it to end your query with a thank you?

post #27487 of 32420
I don't think I can definitively tell the difference between crocodile and alligator. When listing on eBay is it best to just say alligator / Crocodile in listing title? What about in the item specifics?
post #27488 of 32420
Quote:
Originally Posted by Fueco View Post

Ah, the weekly barrage of "my account has been hacked" emails continues...





Yeah, someone is going to hack your account and bid on a pair of $37 rock climbing shoes, and then not pay for them... tinfoil.gif

Did you actually respond with that? Would be curious to see what the response would be.
post #27489 of 32420

wrong thread...

post #27490 of 32420
Quote:
Originally Posted by othertravel View Post


Did you actually respond with that? Would be curious to see what the response would be.

 

 

 

Not at all. I let these go to unpaid item cases. Then I relist the item the following weekend. People need to understand that bidding on items on Ebay is a serious matter.

post #27491 of 32420
Hey all,

I bought a jacket on eBay and it was listed as no noticeable flaws but both the pockets are damaged. One looks like maybe just the stitching but the other the polyester is ripped. I still would probably like to keep the jacket and get it repaired but obviously wouldn't have paid anywhere near what I did if I knew it was damaged. Like 265$ CAD. I bought it from Linda.

I messaged her on Friday. What's standard protocol on these? Wait until she messages me back or do I need to open a case to protect myself.



post #27492 of 32420
Quote:
Originally Posted by Fueco View Post
 

Ah, the weekly barrage of "my account has been hacked" emails continues...

 

 

 

Yeah, someone is going to hack your account and bid on a pair of $37 rock climbing shoes, and then not pay for them... :tinfoil:

Not the same but my wifes account was hacked and she had some item in her cart (obviously not an auction) and the hackers bought the item along with their egift cards.  We even got the item in the mail.  :fu:

 

However an auction item... :confused: 

post #27493 of 32420
Quote:
Originally Posted by Fueco View Post



Not at all. I let these go to unpaid item cases. Then I relist the item the following weekend. People need to understand that bidding on items on Ebay is a serious matter.

- Things that would be fun to say for $500 -

"Dear Buyer,

How terrible! Having you account hacked is a very serious problem, so I have taken the liberty of notifying both eBay and PayPal that your account has been compromised. They will easily be able to cancel both of your accounts to protect you from additional fraudulent purchases. I believe they will also notify your bank since your connected bank account would also now be compromised. Please let me know if I can help you any further. Best of luck cleaning up the mess this hacker has created for you!"
post #27494 of 32420

I listed 110 items yesterday, it wasn't the most fun.

post #27495 of 32420
Quote:
Originally Posted by Reosymes View Post

Just because you're online doesn't mean you have to forsake all your manners and sense of courtesy.




How hard is it to end your query with a thank you?

Some guy asked me how old a dress shirt was, current label Canali. The auction title said "current label." If it's the current label and the auction has an abundance of photos and a description of the shirt's condition, why would it even matter how old it was? The age of the shirt has little bearing on its condition when contrasted with other factors such as how often it was worn, how it was cared for, did someone stain it, etc. I could have a suit from the 70's that's in better condition than a suit made a year ago. In the grand scheme of things, it seems like a nonsensical question unless it's related to a vintage/collectible item.
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