I had a bunch of mid-range shirts that I was just trying to get rid of. Some BB slim fit, Tyrwhitt Slim fit etc... Some of them I removed from my closet to sell after upgrading. One was a Charles Tyrwhitt shirt slim fit 17/35. I didn't measure anything, just took a few pictures and priced it low with no returns. Now this guy is trying a return because something is wrong. That the shirts are seconds or counterfeit.
"This item did not fit when it arrived, despite the fact that I own a number of other Tyrwhitt 17/35 shirts. I just received new shirts from Tyrwhitt yesterday and compared one to this shirt -- the sleeve on the shirt you sold me is almost 2 shorter than an authentic 17/35 shirt. This is either a second or counterfeit. I d like a refund. Thanks!"
These are my terms "No Returns Accepted. No Proof of Authenticity - Sold Based on Photos In Listing. Pre-owned items might show evidence of prior wear. Sold per tag size. Measurements are only a guide. Shipped to paypal verified address only."
Do I have any recourse here?
Call eBay, might take a couple calls to get the right person but just explain this is a clear case of buyers remorse for an item not fitting, period end of story.