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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1825

post #27361 of 30459
Quote:
Originally Posted by Shoeluv View Post
 

I had a bunch of mid-range shirts that I was just trying to get rid of. Some BB slim fit, Tyrwhitt Slim fit etc... Some of them I removed from my closet to sell after upgrading. One was a Charles Tyrwhitt shirt slim fit 17/35. I didn't measure anything, just took a few pictures and priced it low with no returns. Now this guy is trying a return because something is wrong. That the shirts are seconds or counterfeit. 

 

"This item did not fit when it arrived, despite the fact that I own a number of other Tyrwhitt 17/35 shirts. I just received new shirts from Tyrwhitt yesterday and compared one to this shirt -- the sleeve on the shirt you sold me is almost 2 shorter than an authentic 17/35 shirt. This is either a second or counterfeit. I d like a refund. Thanks!"

 


These are my terms "No Returns Accepted. No Proof of Authenticity - Sold Based on Photos In Listing. Pre-owned items might show evidence of prior wear. Sold per tag size. Measurements are only a guide. Shipped to paypal verified address only."

 

Do I have any recourse here?

Call eBay, might take a couple calls to get the right person but just explain this is a clear case of buyers remorse for an item not fitting, period end of story.

post #27362 of 30459
Quote:
Originally Posted by Shoeluv View Post

I had a bunch of mid-range shirts that I was just trying to get rid of. Some BB slim fit, Tyrwhitt Slim fit etc... Some of them I removed from my closet to sell after upgrading. One was a Charles Tyrwhitt shirt slim fit 17/35. I didn't measure anything, just took a few pictures and priced it low with no returns. Now this guy is trying a return because something is wrong. That the shirts are seconds or counterfeit. 

"This item did not fit when it arrived, despite the fact that I own a number of other Tyrwhitt 17/35 shirts. I just received new shirts from Tyrwhitt yesterday and compared one to this shirt -- the sleeve on the shirt you sold me is almost 2 shorter than an authentic 17/35 shirt. This is either a second or counterfeit. I d like a refund. Thanks!"
 




These are my terms "No Returns Accepted. No Proof of Authenticity - Sold Based on Photos In Listing. Pre-owned items might show evidence of prior wear. Sold per tag size. Measurements are only a guide. Shipped to paypal verified address only."

Do I have any recourse here?

1.) on feeBay, the fact that you are selling is "proof of authenticity". That dog won't hunt there. If The Management there determines you're selling fakes, you could lose more than just one fight with a buyer.

2.) on feeBay, sellers are guilty until proven innocent and all buyers' claims will be accepted at face value unless you can provide proof to contrary.

Between 1.) and 2.), an item Significantly Not As Described (SNAD) overrules a no-returns policy.

3.) FWIW, years ago I sold a Tyrwhitt shirt to a buyer without measuring it and it apparently had 31" sleeves. From personal experience, he's describing something that's possible.

Bottom line: eat the return because you're otherwise delaying the inevitable.
post #27363 of 30459
Quote:
Originally Posted by ExHack View Post

1.) on feeBay, the fact that you are selling is "proof of authenticity". That dog won't hunt there. If The Management there determines you're selling fakes, you could lose more than just one fight with a buyer.

2.) on feeBay, sellers are guilty until proven innocent and all buyers' claims will be accepted at face value unless you can provide proof to contrary.

Between 1.) and 2.), an item Significantly Not As Described (SNAD) overrules a no-returns policy.

3.) FWIW, years ago I sold a Tyrwhitt shirt to a buyer without measuring it and it apparently had 31" sleeves. From personal experience, he's describing something that's possible.

Bottom line: eat the return because you're otherwise delaying the inevitable.

I agree with this as well. Tyrwhitt is semi-custom to things can be slightly different based on the customer's specs. If it were a high priced item, it might be worth it to put up a bit of resistance; but since it's just a CT shirt, don't throw a time investment into the cost of what you will lose taking the return.
post #27364 of 30459
Quote:
Originally Posted by Shoeluv View Post
 

I had a bunch of mid-range shirts that I was just trying to get rid of. Some BB slim fit, Tyrwhitt Slim fit etc... Some of them I removed from my closet to sell after upgrading. One was a Charles Tyrwhitt shirt slim fit 17/35. I didn't measure anything, just took a few pictures and priced it low with no returns. Now this guy is trying a return because something is wrong. That the shirts are seconds or counterfeit. 

 

"This item did not fit when it arrived, despite the fact that I own a number of other Tyrwhitt 17/35 shirts. I just received new shirts from Tyrwhitt yesterday and compared one to this shirt -- the sleeve on the shirt you sold me is almost 2 shorter than an authentic 17/35 shirt. This is either a second or counterfeit. I d like a refund. Thanks!"

 


These are my terms "No Returns Accepted. No Proof of Authenticity - Sold Based on Photos In Listing. Pre-owned items might show evidence of prior wear. Sold per tag size. Measurements are only a guide. Shipped to paypal verified address only."

 

Do I have any recourse here?

 

 

If the shirt was tagged as a 17/35, but the sleeves were shorter and you provide no measurements, then you have no recourse.

post #27365 of 30459
Quote:
Originally Posted by burgerkong View Post

It's a new Susu suit that has not been hemmed or altered, still new in box.

Take measurements. SuSu is notorious for having big tolerance on their own published dimensions.
post #27366 of 30459
Quote:
Originally Posted by gs77 View Post


Take measurements. SuSu is notorious for having big tolerance on their own published dimensions.

agreed, i got burned by this.

post #27367 of 30459

Does this look like peccary leather? They are custom grade Church's

 

 

post #27368 of 30459
Not peccary, maybe Capra?
post #27369 of 30459

New favorite feedback:

 

 

Even tracking is a pleasure when you buy from me! Beat that, @drlivingston 

post #27370 of 30459

post #27371 of 30459
Quote:
Originally Posted by dukedishin View Post
 

New favorite feedback:

 

 

Even tracking is a pleasure when you buy from me! Beat that, @drlivingston 

:worship2:

post #27372 of 30459
Quote:
Originally Posted by gs77 View Post


Take measurements. SuSu is notorious for having big tolerance on their own published dimensions.

 

 

Quote:
Originally Posted by dukedishin View Post
 

agreed, i got burned by this.

 

 

Done. Hope these are OK, I based it off of Spoo's feeBay listings. All approximate of course:

 

Jacket
Pit-to-Pit: 22.125"
Sleeve from Shoulder Seam: 25.5"
Waist from Lower Button: 20.75"
Back Length from BOC: 30.25"
Shoulder Length (Seam to Seam): 18.5"
 
Trousers
Across Waist: 18.625"
Across Hip at Bottom of Pocket Opening: 22"
Inseam: 34.25"
Outseam: 44"
Leg Opening: 8.125"
Rise: 10.5"
Extra Material Under Cuff: 1.625"
post #27373 of 30459
Quote:
Originally Posted by burgerkong View Post




Done. Hope these are OK, I based it off of Spoo's feeBay listings. All approximate of course:

Jacket
Pit-to-Pit: 22.125"
Sleeve from Shoulder Seam: 25.5"
Waist from Lower Button: 20.75"
Back Length from BOC: 30.25"
Shoulder Length (Seam to Seam): 18.5"
 
Trousers
Across Waist: 18.625"
Across Hip at Bottom of Pocket Opening: 22"
Inseam: 34.25"
Outseam: 44"
Leg Opening: 8.125"
Rise: 10.5"
Extra Material Under Cuff: 1.625"

THANK YOU for the reminder! I've recently restarted my selling. I KNEW I was forgetting something on jackets, and that was the shoulder measurement! I've been measuring pit to pit, length overall from top of collar, and both sleeves separately, but I need to start adding shoulder measurements. Lame sauce on my part, you'd think I never worked for Nordie's once upon a yesteryear.
post #27374 of 30459

My first really weird shipping experience today: a few weeks ago I paid $100 for a vintage t-shirt. Seller shipped from California to Toronto...in a paper lunchbag.

post #27375 of 30459
Quote:
Originally Posted by tonylamer View Post
Subnav  

My first really weird shipping experience today: a few weeks ago I paid $100 for a vintage t-shirt. Seller shipped from California to Toronto...in a paper lunchbag.


You got the full vintage package, its part of the experience

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