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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1818

post #27256 of 30423

Hey guys, I just recently sold my first few items a few weeks ago. Ebay tells me that my fund won't be available immediately due to being a new seller blah blah blah. It is now past the date that Ebay told me that my fund will be available, but I still don't see it in my Paypal account. Should I be contacting Ebay for this or wait a bit longer?

post #27257 of 30423
So I sold a pair of Allen Edmonds shoes. Buyer opens a defect return and sends me this message.

"I have just received the shoes and I am disappointed in their quality. While they are in excellent condition, in your description you failed to mention that the LEFT shoe is defective: The FACING and QUARTER part of the upper does not match the right shoe, and is offset by 5+ millimeters which is considerable in a shoe, very noticeable. I think they were factory defects and you did not mention that possibility or the noticeable defect. I would like a refund."

I asked for pictures of what he was mentioning and he said he can't get me pictures.

The shoes don't have the markings of factory seconds. I don't see anything in the 12 pictures I posted. I also didn't measure every component so I guess he could be right. Is this a case I can fight or am I going to lose if it goes to ebay?
post #27258 of 30423
Quote:
Originally Posted by jamesmkeart View Post

So I sold a pair of Allen Edmonds shoes. Buyer opens a defect return and sends me this message.

"I have just received the shoes and I am disappointed in their quality. While they are in excellent condition, in your description you failed to mention that the LEFT shoe is defective: The FACING and QUARTER part of the upper does not match the right shoe, and is offset by 5+ millimeters which is considerable in a shoe, very noticeable. I think they were factory defects and you did not mention that possibility or the noticeable defect. I would like a refund."

I asked for pictures of what he was mentioning and he said he can't get me pictures.

The shoes don't have the markings of factory seconds. I don't see anything in the 12 pictures I posted. I also didn't measure every component so I guess he could be right. Is this a case I can fight or am I going to lose if it goes to ebay?
90% sure you will lose this one. Save the headache and relist.

Also, while we are on the topic of pets and workspaces today:

As soon as I tuck the chair in he will jump down onto my feet and hammer them with his beak. Every. Time.
post #27259 of 30423
Well I asked the guy if he could send me a picture and he said no. So I asked if he was looking for a partial refund and he called me a scammer and said I was trying to bait and switch him on clearly defective shoes. I had 12 good pictures and can't figure out what the obvious defects are. So I'm fighting it out of principle. I don't like being called a scammer when I ask pretty basic questions.
post #27260 of 30423
Quote:
Originally Posted by jamesmkeart View Post

Well I asked the guy if he could send me a picture and he said no. So I asked if he was looking for a partial refund and he called me a scammer and said I was trying to bait and switch him on clearly defective shoes. I had 12 good pictures and can't figure out what the obvious defects are. So I'm fighting it out of principle. I don't like being called a scammer when I ask pretty basic questions.
I don't blame you in the slightest. I think that, in a just world, you are totally in the right. I also know how eBay views these things and "just" is not exactly the word that leaps to mind. Good luck!
post #27261 of 30423
Quote:
Originally Posted by jamesmkeart View Post

Well I asked the guy if he could send me a picture and he said no. So I asked if he was looking for a partial refund and he called me a scammer and said I was trying to bait and switch him on clearly defective shoes. I had 12 good pictures and can't figure out what the obvious defects are. So I'm fighting it out of principle. I don't like being called a scammer when I ask pretty basic questions.

Was it the Strands? If so, def factory seconds, the little shoe stamp just didn't get a good strike.

post #27262 of 30423
Quote:
Originally Posted by capnwes View Post
 
Quote:
Originally Posted by jamesmkeart View Post

Well I asked the guy if he could send me a picture and he said no. So I asked if he was looking for a partial refund and he called me a scammer and said I was trying to bait and switch him on clearly defective shoes. I had 12 good pictures and can't figure out what the obvious defects are. So I'm fighting it out of principle. I don't like being called a scammer when I ask pretty basic questions.

Was it the Strands? If so, def factory seconds, the little shoe stamp just didn't get a good strike.

So what your saying is the factory seconds stamp is also a factory second :paranoia: 

post #27263 of 30423

Imprecisely.

post #27264 of 30423
Quote:
Originally Posted by capnwes View Post

Was it the Strands? If so, def factory seconds, the little shoe stamp just didn't get a good strike.
Well, that changes it a bit. I'm still mad that the guy accused me of being a scammer, but I would never want to mislead anyone. I figured that since they were a 9.5 and the guy just bought Alden 10s that he was trying to get out of paying return shipping.
post #27265 of 30423
Quote:
Originally Posted by capnwes View Post
 

Imprecisely.


Indeed Fallacious, but ingenious?

post #27266 of 30423
Quote:
Originally Posted by FLW View Post


90% sure you will lose this one. Save the headache and relist.

Also, while we are on the topic of pets and workspaces today:

As soon as I tuck the chair in he will jump down onto my feet and hammer them with his beak. Every. Time.

http://www.cooks.com/recipe/my24749k/bird-pie.html

post #27267 of 30423
Quote:
Considering that there are five birds in the house, we could make a pretty big-ass pie biggrin.gif
post #27268 of 30423
Quote:
Originally Posted by FLW View Post

Considering that there are five birds in the house, we could make a pretty big-ass pie biggrin.gif

Thumbs up to you for using a hyphen so as to not suggest making a big ass-pie!
post #27269 of 30423
Quote:
Originally Posted by jamesmkeart View Post

So I sold a pair of Allen Edmonds shoes. Buyer opens a defect return and sends me this message.

"I have just received the shoes and I am disappointed in their quality. While they are in excellent condition, in your description you failed to mention that the LEFT shoe is defective: The FACING and QUARTER part of the upper does not match the right shoe, and is offset by 5+ millimeters which is considerable in a shoe, very noticeable. I think they were factory defects and you did not mention that possibility or the noticeable defect. I would like a refund."

I asked for pictures of what he was mentioning and he said he can't get me pictures.

The shoes don't have the markings of factory seconds. I don't see anything in the 12 pictures I posted. I also didn't measure every component so I guess he could be right. Is this a case I can fight or am I going to lose if it goes to ebay?

 

Quote:
Originally Posted by jamesmkeart View Post

Well I asked the guy if he could send me a picture and he said no. So I asked if he was looking for a partial refund and he called me a scammer and said I was trying to bait and switch him on clearly defective shoes. I had 12 good pictures and can't figure out what the obvious defects are. So I'm fighting it out of principle. I don't like being called a scammer when I ask pretty basic questions.


He has no responsibility to send you pictures. That request, while earnest enough, probably annoyed him. Having dealt with many pairs of seconds, they can easily be off by 5+mm. You have a 0% chance of fighting/winning this case. I follow the recommendation that you simply pay for the full refund + return shipping. Then, relist the shoes with full disclosure.

post #27270 of 30423

Got another one for the recent trend here of return headaches. I've handled my fair share but haven't had to deal with something like this recently, so I'm wondering how best to proceed.

 

Return shipping: seller pays
Return reason: Doesn't work or defective
Comments: ive returned the item to you by priority mail as it reeked of an odor reminiscent of cat urine. no way can I possibly accept this item as this was not disclosed. my priority mail totaled 13.45. please refund my purchase and postage that I paid twice to buy and next send back to you. I would like to avoid any further inconvience thank you in advance

 

The jacket doesn't smell like piss, if anything just old wool. He's apparently already shipped it but the only applicable option Ebay gives would be "Accept the return: You pay for shipping and can send our return label or your own. Wait to get the item back before you refund the buyer."

 

I know I'm taking the return regardless of his claim but how do I proceed with him already having shipped it? Any protection from a neg? Send it to ebay and have them sniff the damn thing?

http://www.ebay.com/itm/Vtg-Roos-Atkins-Tweed-Wool-Sport-Coat-40S-TRAD-Olive-Herringbone-Jacket-Blazer-/322051291972?ssPageName=ADME:X:RINTS:US:3160

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