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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1816

post #27226 of 30473
Quote:
Originally Posted by rhz5001 View Post


Your volume it isn't bad. I just don't feel like dealing with getting negatives/neutrals removed all the time. Just getting through to a person takes me 30 minutes. I think it would hurt sales slightly too for my format. It still may come down to that though. I just got rid of international shipping a few months ago. Maybe no returns will be next though....

Yeah, I'm really a hobby seller with high margins (on the stuff I didn't buy on feeBay once upon a time for myself). I know for some of you poor guys, it's a business. I can't imagine trying to make a living at the whims of feeBay management. I only recently started selling again after an 8-year hiatus. Been lucky so far, but every time I send out something, I hold my breath a bit and brace for a return on something I know was sent out in perfect shape and correctly described.
post #27227 of 30473
Quote:
Originally Posted by rhz5001 View Post
 


Your volume it isn't bad. I just don't feel like dealing with getting negatives/neutrals removed all the time. Just getting through to a person takes me 30 minutes. I think it would hurt sales slightly too for my format. It still may come down to that though. I just got rid of international shipping a few months ago. Maybe no returns will be next though....

You'll see (if you choose to do so) that getting negatives removed cuz you don't accept returns doesn't happen nearly as often as you think. If the buyer messages you and is upset or whatever and mention a negative you can just inform them to go ahead and leave one because 5 minutes after they do, it'll be gone since you don't accept returns. I haven't accepted returns for probably a year now and needless to say, have dealt with countless requests. I've only had to have 2 negatives removed.

post #27228 of 30473
I quit accepting returns over a year ago and it had been the best decision I have ever made. Zero neg feedback, 2-3% attempted return rate, and only 2 returns that I've had to fight it out through ebay.

I think the decision is simple: the only reason to accept returns is if TRS savings are significant enough to matter to you. If not, then forget it.
post #27229 of 30473

Hey @drlivingston I'm curious, do you know how many of your buyers are repeat customers?

post #27230 of 30473
Quote:
Originally Posted by dukedishin View Post
 

Hey @drlivingston I'm curious, do you know how many of your buyers are repeat customers?


To be honest, I have no idea. I do ship many items to familiar buyers. Does eBay have that statistic available?

post #27231 of 30473
Quote:
Originally Posted by drlivingston View Post


To be honest, I have no idea. I do ship many items to familiar buyers. Does eBay have that statistic available?

PayPal has that stat - they send me a monthly report stating how many repeat buyers I had, what percent of sales were via mobile, etc.
post #27232 of 30473

Is anyone currently trying to list items and having issues doing so?

post #27233 of 30473
Quote:
Originally Posted by TheNeedMachine View Post


PayPal has that stat - they send me a monthly report stating how many repeat buyers I had, what percent of sales were via mobile, etc.


Is this a business account feature? I think I just have a personal account and have never received one of these.

post #27234 of 30473
Quote:
Originally Posted by TheNeedMachine View Post


PayPal has that stat - they send me a monthly report stating how many repeat buyers I had, what percent of sales were via mobile, etc.


Ahhh... I see. Typically, I just delete those posts. I will have to pay attention to the next one that I receive.

post #27235 of 30473

yeah, i'd be curious as to your legendary packaging's effect on repeat business.

 

also, almost typed 'your legendary package's effect'....

post #27236 of 30473
Quote:
Originally Posted by dukedishin View Post
 

yeah, i'd be curious as to your legendary packaging's effect on repeat business.

 

also, almost typed 'your legendary package's effect'....

 

 

That helps too... There's nothing wrong.

post #27237 of 30473

Just nailed down my first local corporate client. 1300 items coming soon to my favorite Ebay store. :slayer:

post #27238 of 30473
Quote:
Originally Posted by dukedishin View Post
 

yeah, i'd be curious as to your legendary packaging's effect on repeat business.

 

also, almost typed 'your legendary package's effect'....

:lol:

post #27239 of 30473
Quote:
Originally Posted by Shoeluv View Post


Is this a business account feature? I think I just have a personal account and have never received one of these.

Guessing it must be, though I only started getting them a few months ago, and don't recall doing anything to "activate" them...
post #27240 of 30473
Quote:
Originally Posted by Brianpore View Post

Anyone have one of these double high Z racks or a rack where you can hang 2 sets of jackets without issue (36" of clear space I'm guessing for each section)? Any photos? Guessing need to get a 7' tall vs 6' tall one to do it right

Like this  @ 80" of clear hand space ce space http://www.metropolitandisplay.com/5-foot-deluxe-professional-grade-double-rail-rolling-z-rack-chrome-black/

or  http://www.garmentrack.com/zrac5bas7up2.html

Brian - I just converted 90+ standard Z-Racks into double-bar racks...it was a PITA, but totally worth it to double your floor space. Fortunately you can buy expansion kits for your existing racks rather than re-buying everything. Let me know if you have any Q's.
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