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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1761

post #26401 of 30465
Quote:
Originally Posted by txwoodworker View Post
 

Why did you have issues post sale on the shipping cost?  I would have never jumped through hoops for someone like that.  Shipping should have been clear pre-sale.  I rage when people ask for you to "ship it cheaper" post sale, always tell them I'm happy to cancel.

 

She bought two items and wanted combined shipping. Actually, combined or not, it *still* came to about $29 with USPS with their new fee structure. I am sure I was as shocked at she was when I calculated the combined invoice for her.

post #26402 of 30465

I see, that's always sticky.  Some things actually cost more to ship when combined, and most things cost at least as much if you're not already using flat rate and can't shove them both in the same package.

post #26403 of 30465
Quote:
Originally Posted by rhyme View Post

Quote:
Originally Posted by Van Veen View Post

 
  • Buy a Dymo 450 Turbo! (Can't wait to get it so I don't have to burn through inkjet cartridges.)
I am considering buying this myself. Any sample of how the Ebay label prints out?

post #26404 of 30465
Anyone familiar with vintage Brooks Brothers women's tags? Is there a size here?

post #26405 of 30465
Quote:
Originally Posted by Van Veen View Post


..

Thanks! Gonna order one tonight.

post #26406 of 30465
First return request. Advice? It's a MTM jacket (clearly stated in the listing), and I did not include separate "left sleeve" and "right sleeve" measurements. Do I need to do this?

"hi. received the jacket and love it, but it has obviously been altered. the right sleeve is significantly shorter than the left and way too short. need to return with a full refund. Thank you."

My instinct is to send a message like,

“Thank you for your request. I do not accept returns. The jacket has non-functional sleeve buttons and additional material under the sleeve hem (which was stated in the listing), so the sleeves can be lengthened by a tailor.”

... but I am new to this, so my instinct might be wrong.
Edited by Van Veen - 2/4/16 at 10:10pm
post #26407 of 30465
Quote:
Originally Posted by Van Veen View Post

First return request. Advice? It's a MTM jacket (clearly stated in the listing), and I did not include separate "left sleeve" and "right sleeve" measurements. Do I need to do this?

"hi. received the jacket and love it, but it has obviously been altered. the right sleeve is significantly shorter than the left and way too short. need to return with a full refund. Thank you."

My instinct is to send a message like,

“Thank you for your request. I do not accept returns. The jacket has non-functional sleeve buttons and additional material under the sleeve hem (which was stated in the listing), so the sleeves can be lengthened by a tailor.”

... but I am new to this, so my instinct might be wrong.

No measurements
Buyer will win

Also screw up in your end bespoke or not if they are 2 different lengths

Add it to "learning" fees , and move on
post #26408 of 30465
Quote:
Originally Posted by sparrow View Post

No measurements
Buyer will win

Also screw up in your end bespoke or not if they are 2 different lengths

Add it to "learning" fees , and move on

I did include a sleeve measurement, including seam allowance to let out the sleeve. I didn't include separate "right sleeve" and "left sleeve" measurements.

How many people here include separate left and right sleeve measurements in their auction listings? I've never seen it. Never. Not even for bespoke/MTM items. Not even by top rated, experienced sellers here.

Looking at my pictures, the sleeves do not look like they are significantly different lengths. (Buyer is saying right sleeve is "significantly shorter.")
Warning: Spoiler! (Click to show)

I'm sure the buyer will win, but what's the best way to not completely eat the cost of this coat?
post #26409 of 30465
Bespoke is iffy
Tailored to people who can't fit off the rack or are $$$

Seems like your donor was of the can't fit type

Also your pic is not flat
From pic alone right shoulder is higher
Can't judge
But if you tilt it so the shoulders even out
One is longer
Of course it could be the angle but it could just be longer
post #26410 of 30465
It's a bad pic. This is part of why I'm doing all my pics flat on the floor now. I'm going to wait for more input, but right now I am considering offering a $10 tailoring credit to have the sleeve lengthened.
post #26411 of 30465
Another question on ebay dispute - if both buyer and seller has stated explicitly in writing that they want ebay to jump in and provide final decision - can i call ebay to ask them to do so? Or do we still have to wait until the end of the 8 days window(?) when the case is still active
post #26412 of 30465
Quote:
Originally Posted by Van Veen View Post

It's a bad pic. This is part of why I'm doing all my pics flat on the floor now. I'm going to wait for more input, but right now I am considering offering a $10 tailoring credit to have the sleeve lengthened.

I've had a lawyer flat out lie and say measurements were different than they were to get a return. There's not much you can do because eBay will side with them. You take the return and then you have to fight with ebay to keep your money.

What I did was offer the return if they sent it back and I keep the original shipping. They accepted. Then you issue a refund from PayPal and call eBay to get your fees back.
post #26413 of 30465
Quote:
Originally Posted by Van Veen View Post



Or (yesterday):

 


this is the 99019 label. 2.25x7.38" label.

post #26414 of 30465
Quote:
Originally Posted by Van Veen View Post

First return request. Advice? It's a MTM jacket (clearly stated in the listing), and I did not include separate "left sleeve" and "right sleeve" measurements. Do I need to do this?

"hi. received the jacket and love it, but it has obviously been altered. the right sleeve is significantly shorter than the left and way too short. need to return with a full refund. Thank you."

My instinct is to send a message like,

“Thank you for your request. I do not accept returns. The jacket has non-functional sleeve buttons and additional material under the sleeve hem (which was stated in the listing), so the sleeves can be lengthened by a tailor.”

... but I am new to this, so my instinct might be wrong.


Pick your battles carefully. This is a no-win for you. If, in fact, the sleeves are of different length, eBay will not side with you as you did not provide accurate measurements. When measuring pants and tailored coats, it is best to make sure that pant legs and coat sleeves are the same length. As mentioned, just chalk this one up to learning, accept the return, and keep listing.

post #26415 of 30465
So accept the return and pay return shipping as the buyer requested? For what the coat sold for and what it will cost to ship back, this means I am going to lose money. That's my problem. It's almost better to cut my losses and just let him keep the thing.

$8 coat + ~$10 shipping + probably $12-15 return shipping if he doesn't use regional rate... I am now $30+ into a coat that sold for $25.
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