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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1759

post #26371 of 30473
Quote:
Originally Posted by lilack View Post

Avoid people paying with PayPal have had issues with them before! A lot of scammers use this method of purchasing and then canceling!
What alternative form of payment would you suggest?
post #26372 of 30473
Quote:
Originally Posted by TheNeedMachine View Post
 

 

 

 

 

Just make sure to go to the item, and use the "ask seller a question" link at the bottom of the page - that way the seller knows what item you're asking about and can easily send you an offer (or counter-offer) back on that specific item.  The offer-by-message doesn't work if you just use the generic "contact seller" link.

 

Agreed - don't ask "what's the least you'd accept."  Make an offer.  The last time someone asked how low I'd go, I told them to make an offer, and - surprisingly - they did and it was reasonable and exactly what I was willing to discount it to.

 

Thanks, @TheNeedMachine, @Chotti

post #26373 of 30473
Quote:
Originally Posted by Tyrone MacStiophain View Post

I need advice on a shipping/return issue.
Buyer is new to eBay and didn't enter his apartment number with his shipping information. So, the sport coat I sent to him was undeliverable, and the tracking info says it was returned to sender--but the tracking info stops at that.
I haven't seen the package, and have no idea where it went after Palo Alto. Maybe it's still there, maybe it came to my shitty apartment building and someone stole it ... who knows?*
Buyer says he'd be happy to pay for shipping back to him, or wants a refund. Do I have to just eat it and give him a refund? He hasn't bugged me about it at all while I've been waiting for the sport coat to come back, but I'm sure the shoe's gonna drop.

*I have since updated my return address with a more secure location at my sister's house.

You don't have to give him a refund. Since you shipped to the address provided you'll be covered if an eBay case gets opened. PayPal will more than likely side with you too if you haven't gotten the item back and there's no proof that it was returned to your address.

 

You're probably best to get in touch with USPS to find out what the hold up with returning the package is and send the buyer a message to let them know you still don't have the package back. Regardless, you're under no obligation to return his money.

post #26374 of 30473
Quote:
Originally Posted by dazedstate View Post


What alternative form of payment would you suggest?

post #26375 of 30473
Quote:
Originally Posted by dadjeans View Post
 

You don't have to give him a refund. Since you shipped to the address provided you'll be covered if an eBay case gets opened. PayPal will more than likely side with you too if you haven't gotten the item back and there's no proof that it was returned to your address.

 

You're probably best to get in touch with USPS to find out what the hold up with returning the package is and send the buyer a message to let them know you still don't have the package back. Regardless, you're under no obligation to return his money.

 

Sometimes, items just fall through the cracks. If you contact the USPS and ask them to trace the lost package by tracking number, they can sometimes shake it loose. For all anyone knows, it may be sitting at your local post office, gathering dust. It happens.

post #26376 of 30473
Quote:
Originally Posted by dadjeans View Post

You don't have to give him a refund. Since you shipped to the address provided you'll be covered if an eBay case gets opened. PayPal will more than likely side with you too if you haven't gotten the item back and there's no proof that it was returned to your address.

You're probably best to get in touch with USPS to find out what the hold up with returning the package is and send the buyer a message to let them know you still don't have the package back. Regardless, you're under no obligation to return his money.

It was never delivered
Why would PayPal side with seller? It's not a return

good idea on calling usps
post #26377 of 30473
Quote:
Originally Posted by sparrow View Post


It was never delivered
Why would PayPal side with seller? It's not a return

good idea on calling usps


My understanding is that, in the case of an item not received dispute, PayPal will only refund the buyer from the seller's account if the seller is in possession of the item.

 

I had a similar case three or four months ago where the apartment number was missing from the buyer's address and they opened cases on both eBay and PayPal before I could pick the returned item up from the Post Office and re-ship. eBay sided with me immediately. PayPal sided with the buyer but reimbursed me for the shipping charges out of their pocket. When I called in to complain I was told that if I wasn't in possession of the item I could have kept the money and they would have reimbursed the buyer themselves but since I'd picked it up from the PO while waiting for the ruling they couldn't let me keep both the proceeds of the sale and the item.

post #26378 of 30473
Quote:
Originally Posted by dazedstate View Post


What alternative form of payment would you suggest?

 

I accept Rai stones from my Yapese customers.

post #26379 of 30473
I'll try USPS to see if I can clear anything up. At least they have a call-back customer service option, so I don't have to wait on hold for 20 minutes.
post #26380 of 30473
Quote:
Originally Posted by lilack View Post

Avoid people paying with PayPal have had issues with them before! A lot of scammers use this method of purchasing and then canceling!


This makes zero sense to me.

post #26381 of 30473

Yeah, PayPal is the worst. We should do everything by Western Union. Much safer.

post #26382 of 30473
I bought these orphans for $10 each, to resell. Will I be ok? Or should I return them?














post #26383 of 30473
Quote:
Originally Posted by GetBlatzed View Post

I bought these orphans for $10 each, to resell. Will I be ok? Or should I return them?
Warning: Spoiler! (Click to show)














 

 

I would have passed.

post #26384 of 30473
Quote:
Originally Posted by lilack View Post

Avoid people paying with PayPal have had issues with them before! A lot of scammers use this method of purchasing and then canceling!

 

 

Quote:
Originally Posted by dazedstate View Post


What alternative form of payment would you suggest?


Magic Beans. 

 

Edit:  Sorry, I meant Magic Mushrooms.

post #26385 of 30473

More of a fun question than advice/information....

 

 

For a BIN/BO item I've received three inquiries from three different accounts with bad grammar saying that the item will be for their brother and I should discount it accordingly. Has anyone encountered this sentimental pandering? Any funny stories?

 

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