or Connect
Styleforum › Forums › Men's Style › Classic Menswear › Buying and Selling on eBay: Tips, Tricks, Problems & Questions
New Posts  All Forums:Forum Nav:

Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 176

post #2626 of 15238
My first ebay story, as a buyer.

I was trying to sent my paypal contact info, through ebay messages, to a seller. Ebay kept flagging any email i wrote to seller . Citing error or telling me they did not want email info shared for my protection. They really make it difficult to work outside ebay... shog[1].gif
post #2627 of 15238
Quote:
Originally Posted by JubeiSpiegel View Post

My first ebay story, as a buyer.

I was trying to sent my paypal contact info, through ebay messages, to a seller. Ebay kept flagging any email i wrote to seller . Citing error or telling me they did not want email info shared for my protection. They really make it difficult to work outside ebay... shog[1].gif

Think outside the box. Something like the below usually works.

 

xxx  at a o l dot com

xxx at g m a i l . c o m

post #2628 of 15238
Quote:
Originally Posted by Brianpore View Post

Think outside the box. Something like the below usually works.

xxx  at a o l dot com
xxx at g m a i l . c o m

I feel like a spook communicating through ebay with the seller, thanks for the advice
fistbump.gif
post #2629 of 15238
Thread Starter 
How do you guys handle offers on auctions? Obviously it's on a case-by-case scenario, but about 90% of my listings are auction style. I get offers during and after they end, but I prefer to reduce the price and re-list, but I don't want to turn potential buyers off from bidding at the new price. Do you offer discounts in shipping? Knock down the price? Sometimes I'm even insulted that they want to offer 50-60% of what I had it listed AND free shipping. I'm just curious how you guys handle these things.
post #2630 of 15238

So the saga continues...ebay LINK

 

The response from the usps about my lost shoes.

 

Please note the spelling errors from the USPS!!!!!

 

 

Quote:

We share your concern that some of your mail is not being delivered promptly.  There shold never be a circumstance under which mail is detained unnecessarily during processing or at the delivery office.

We are making every conceivable effort to identify and correct as many causes of the delays as possible.  We know that sorting errors can cause delays.  Some of these mistakes are due to machine malfunctions, while others may happen as a result of human error.

The distribution system of the Postal Service is massive, and we sometimes disappoint our customers and ourselves.  But as a public service, we realize we have an obligation to hold the trust of our customers by providinig good, reliable mail service.

Please accept our sincere apology for any inconvenience this matter may have caused you.  Hopefully, your item will be delivered soon.

COnsumer Affairs, USPS

 

My PM to the seller :

 

 

Quote:
Sir,

I need a refund on this item as its lost in the mail system. I see you have insurance on it so it would be best if you file a claim.

Thanks,

 

His response to me :

 

Quote:
I will Refund Money Once i Have Recieved Item Back Or I know It Hasnt Been Recieved. Im Checking With Postal to Make Sure Package is Still in Facilty Thank you.
 

 

Should I wait for the seller or open a case with eBay?

post #2631 of 15238

^^^^

 

From ebay: http://pages.ebay.com/buyerprotection/sellerFAQ/index.html

 

Is there a time limit for a buyer to open a case?
Generally, buyers have 45 days from payment to open a case—the same as with the current PayPal dispute resolution system. Exceptions may be made to buyers based on factors such as member account information, listing information, item location, and shipping method. You'll be asked to work things out with the buyer, but if you're unable to come to an agreement, we won't require reimbursement from you for cases filed after 45 days from payment.

What if the item is still in transit when the buyer opens an item not received case?
If tracking shows that the item was sent within the seller's handling time, but hasn't arrived yet, we may ask the buyer to wait. We may also extend the amount of time buyers should wait depending on circumstances like the use of a slower shipping service, or sending an item internationally.

 

 

That said, I would give him a few days to contact the post office and look into it. It would personally annoy (not that I can do anything about it) if he asks a question and then files a case right after. Give him till Tuesday or so to get back with you. If you arnt happy at that time then open a case. Just make sure you do it within 45 days of paying!!!!

post #2632 of 15238
Quote:
Originally Posted by Brianpore View Post

 

 

Thank You Brian!!!

post #2633 of 15238
Quote:
Originally Posted by HansderHund View Post

How do you guys handle offers on auctions? Obviously it's on a case-by-case scenario, but about 90% of my listings are auction style. I get offers during and after they end, but I prefer to reduce the price and re-list, but I don't want to turn potential buyers off from bidding at the new price. Do you offer discounts in shipping? Knock down the price? Sometimes I'm even insulted that they want to offer 50-60% of what I had it listed AND free shipping. I'm just curious how you guys handle these things.

One thing I have learned is to let them name the number if they want to negotiate. Then I either accept it or reject it. I will not "give them my best price" because that usually leads to the prospective buyer giving a lower counteroffer. I don't have the time or patience to enter into long negotiations with cheapskates.
post #2634 of 15238
got my first neutral feedback from the guy who thought the blazer i sent him was black. I offered him a full refund, but I guess he wants to keep it despite the color? Can you leave responses to neutral feedback, or only to negative?
post #2635 of 15238
Yes, you can.
Quote:
Originally Posted by Brianpore View Post

Just a heads up.. there is a thing called "follow up feedback". You can leave it as both a buyer and sell for items you both sell and buy. Most people dont know about it, BUT even if he leaves you pos, neut, neg feedback he can still go back and add another comment in. Just saying.....

http://reviews.ebay.com/Feedback-Follow-up-USE-IT-when-things-go-BAD?ugid=10000000002990029
post #2636 of 15238
Quote:
Originally Posted by Steve Smith View Post

Not ebay, but I got an ebayesque question from an SF member: is Brooks 3 inch tie much larger from Brooks 2.75 inch tie? baldy[1].gif
how did you respond?
post #2637 of 15238
Quote:
Originally Posted by VLSI View Post

Yes, you can.
Quote:
Originally Posted by Brianpore View Post

Just a heads up.. there is a thing called "follow up feedback". You can leave it as both a buyer and sell for items you both sell and buy. Most people dont know about it, BUT even if he leaves you pos, neut, neg feedback he can still go back and add another comment in. Just saying.....

http://reviews.ebay.com/Feedback-Follow-up-USE-IT-when-things-go-BAD?ugid=10000000002990029

 

Quote:
Originally Posted by Steve Smith View Post

Quote:
Originally Posted by HansderHund View Post

How do you guys handle offers on auctions? Obviously it's on a case-by-case scenario, but about 90% of my listings are auction style. I get offers during and after they end, but I prefer to reduce the price and re-list, but I don't want to turn potential buyers off from bidding at the new price. Do you offer discounts in shipping? Knock down the price? Sometimes I'm even insulted that they want to offer 50-60% of what I had it listed AND free shipping. I'm just curious how you guys handle these things.

One thing I have learned is to let them name the number if they want to negotiate. Then I either accept it or reject it. I will not "give them my best price" because that usually leads to the prospective buyer giving a lower counteroffer. I don't have the time or patience to enter into long negotiations with cheapskates.

IMO, a key rule... never bid against yourself. It wont get you very far in business. Hence, if you have a listed price, don't say another price, let the other person make a bid. Even if very very low you will gain information from them making an offer and sometimes it will be higher then you expect. Maybe even higher then you would have asked. Second key rule, in general (might be slightly different with cheap ass bottom feeding ebay buyers).... most people undervalue what they have and overvalue what they want.

post #2638 of 15238
Quote:
Originally Posted by sagitar View Post

Any thoughts on how to store the Wool Suits and Sport Coats.  Googled and read some  posts - most of them recommend using freezers or cedar.  What's the right thing to do?

Any thoughts, advise on this?  

 

Thanks.  

post #2639 of 15238
Quote:
Originally Posted by Brianpore View Post

 

IMO, a key rule... never bid against yourself. It wont get you very far in business. Hence, if you have a listed price, don't say another price, let the other person make a bid. Even if very very low you will gain information from them making an offer and sometimes it will be higher then you expect. Maybe even higher then you would have asked. Second key rule, in general (might be slightly different with cheap ass bottom feeding ebay buyers).... most people undervalue what they have and overvalue what they want.

 

 

Very interesting...I would have thought the opposite for folks trying to sell something. For instance, non-professional sellers (i.e., seller on Pawn Stars) think their item is worth so much more because of sentimental reasons, age of item, etc. Perhaps that's where the cheap-ass bottom feeding ebay buyer comes into play.

 

Brianpore always a wealth of info on this thread fistbump.gif

post #2640 of 15238
uote:
Originally Posted by patrick_b View Post

Quote:
Originally Posted by Brianpore View Post

 

IMO, a key rule... never bid against yourself. It wont get you very far in business. Hence, if you have a listed price, don't say another price, let the other person make a bid. Even if very very low you will gain information from them making an offer and sometimes it will be higher then you expect. Maybe even higher then you would have asked. Second key rule, in general (might be slightly different with cheap ass bottom feeding ebay buyers).... most people undervalue what they have and overvalue what they want.

Very interesting...I would have thought the opposite for folks trying to sell something. For instance, non-professional sellers (i.e., seller on Pawn Stars) think their item is worth so much more because of sentimental reasons, age of item, etc. Perhaps that's where the cheap-ass bottom feeding ebay buyer comes into play.

 

Brianpore always a wealth of info on this thread fistbump.gif

Obviously if you have extenuating circumstances like family heirlooms, etc this goes out the window. Also, if you get people who are making a living doing this for business (and are successful at it), researching and know the market, their thought process will be different and their value will be based on the true market value. The statement is just an in general commonplace assumption which holds pretty true for day to day people when they buy or sell something casually.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Classic Menswear
Styleforum › Forums › Men's Style › Classic Menswear › Buying and Selling on eBay: Tips, Tricks, Problems & Questions