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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1747

post #26191 of 30503
Quote:
Originally Posted by Fueco View Post


Were the orders combined within Ebay? If so, PayPal should have closed this in your favor.

I only combine shipping on items if I am able to combine the orders within Ebay before the buyer pays; unless I'm fairly certain that the buyer isn't a scammer (repeat customers and such).
He bought one and paid. Then sent me a message asking if I shipped it. Well I had it packed already but no label created.So I said no. He asked me if I could combine shipping with the other if he bought another I said sure. So he sent me an offer on the other minus shipping I accepted he paid. I opened the bubble mailer stuffed one more in and shipped.
post #26192 of 30503

^User name?

post #26193 of 30503
Quote:
Originally Posted by Orgetorix View Post

I finally put together the guide to BB labels that I've been planning for a while. @Van Veen asked about it, but others may be interested.

How to Thrift: Deciphering Brooks Brothers labels

Awesome! Thanks for following through.
post #26194 of 30503
Quote:
Originally Posted by txwoodworker View Post

^User name?
ricardo8499
post #26195 of 30503
Had my first return request today since I started thrifting. I offer no returns policy and my description said "Tagged as 30" x 30"". Before she bought it she also asked me to erasure the actual waist which I did. She then purchased.
Today I get a returns request filed and:

Hi! Unfortunately the trousers I purchased from you seem to come up short in the leg. They are suposed to be a 30 inside leg, but when my son tried them on they looked too short, so I measured them & discovered that they only measure 29 . I was wondering if perhaps they could have shrunk in the wash (as cotton sometimes can do)? I don t like to make a fuss, but as they are too short for my son to wear, I was wondering if you would mind if I could return them for a full refund please. Hope to hear from you soon. Thanks. Shelagh. ps. If you want me to send a photo showing the inside leg measurement, just let me know.

Should I tell her to get fucked as she should have asked before buying? It's not much money so maybe I should just accept it. I'm jut feeling stubborn about it. Can I have your views? Thanks.
post #26196 of 30503
Quote:
Originally Posted by thebuddahman View Post

Had my first return request today since I started thrifting. I offer no returns policy and my description said "Tagged as 30" x 30"". Before she bought it she also asked me to erasure the actual waist which I did. She then purchased.
Today I get a returns request filed and:

Hi! Unfortunately the trousers I purchased from you seem to come up short in the leg. They are suposed to be a 30 inside leg, but when my son tried them on they looked too short, so I measured them & discovered that they only measure 29 . I was wondering if perhaps they could have shrunk in the wash (as cotton sometimes can do)? I don t like to make a fuss, but as they are too short for my son to wear, I was wondering if you would mind if I could return them for a full refund please. Hope to hear from you soon. Thanks. Shelagh. ps. If you want me to send a photo showing the inside leg measurement, just let me know.

Should I tell her to get fucked as she should have asked before buying? It's not much money so maybe I should just accept it. I'm jut feeling stubborn about it. Can I have your views? Thanks.


She says, "they could have shrunk in the wash." If she washed them (and possibly shrunk them), I think that clears you of any responsibility. The measurement you took was pre-wash and was therefore accurate.


Edited by justridiculous - 1/29/16 at 12:55am
post #26197 of 30503
Quote:
Originally Posted by justridiculous View Post


She says, "they could have shrunk in the wash." If she washed them (and possibly shrunk them), I think that clears you from any responsibility. The measurement you took was pre-wash and was therefore accurate.

Good point I had assumed she meant did I wash them and they shrank. Hmmm.

What's the deal with postage costs and refunds? She's filed it as 'doesn't match the description' whereas it was specifically stated as "tagged 30x30" rather than measured. I don't think I should have to give her postage costs back. I haven't done anything wrong.
post #26198 of 30503
Quote:
Originally Posted by thebuddahman View Post

Had my first return request today since I started thrifting. I offer no returns policy and my description said "Tagged as 30" x 30"". Before she bought it she also asked me to erasure the actual waist which I did. She then purchased.
Today I get a returns request filed and:

Hi! Unfortunately the trousers I purchased from you seem to come up short in the leg. They are suposed to be a 30 inside leg, but when my son tried them on they looked too short, so I measured them & discovered that they only measure 29 . I was wondering if perhaps they could have shrunk in the wash (as cotton sometimes can do)? I don t like to make a fuss, but as they are too short for my son to wear, I was wondering if you would mind if I could return them for a full refund please. Hope to hear from you soon. Thanks. Shelagh. ps. If you want me to send a photo showing the inside leg measurement, just let me know.

Should I tell her to get fucked as she should have asked before buying? It's not much money so maybe I should just accept it. I'm jut feeling stubborn about it. Can I have your views? Thanks.

She probably should have asked, especially if she was already asking about the waist measurement, but you should be stating measurements. If you put the inseam as 30" in the item specifics, the buyer will win a NAD case, as they should. 

post #26199 of 30503
Quote:
Originally Posted by MJMcRibb View Post

She probably should have asked, especially if she was already asking about the waist measurement, but you should be stating measurements. If you put the inseam as 30" in the item specifics, the buyer will win a NAD case, as they should. 

Even if I put 'tagged as 30x30' rather than 'measures 30x30'. Surely if I have a no returns policy they should double check that the measurements are the same as tagged?
post #26200 of 30503
Quote:
Originally Posted by capnwes View Post
 

I haven't had any trouble with the APO/FPO/DPO addresses, but tracking is hit and miss (mostly miss). Also be sure to print and attach the corresponding customs sheets along with the normal label. Not sure why it gets both, but it does. 

 

 

I have an APO (Armed Forces Pacific) address at the moment and have ordered about 10 different things w/tracking numbers. I've had 100% success with tracking on the buyers end. Not all from Ebay, but total time for shipping was 4-10 days to South Korea. Cheers.

post #26201 of 30503
Quote:
Originally Posted by thebuddahman View Post

Even if I put 'tagged as 30x30' rather than 'measures 30x30'. Surely if I have a no returns policy they should double check that the measurements are the same as tagged?

Come on man. If you're seriously trying to sell clothing on the internet, you have to give basic measurements like inseam on a pair of pants.
post #26202 of 30503
Quote:
Originally Posted by thebuddahman View Post


Even if I put 'tagged as 30x30' rather than 'measures 30x30'. Surely if I have a no returns policy they should double check that the measurements are the same as tagged?

 

No, you should have measurements for all of your clothing listings. Things shrink/stretch/vary from manufacturer specs, and it's on the seller to point out the discrepancies. If you sell something only as tagged 30x30, it is reasonable for the buyer to assume that the pants are 30x30.

 

For what it's worth, I was on the receiving end of the same sort of situation a few weeks ago, where a seller listed a pair of Gustin jeans as 34x34 (manufacturer specs), but they actually measured 34x29.5 because they, obviously, had been improperly washed. I sent them back post haste. I then ordered another pair that was listed as having a 31.5" inseam, and they are my new favorite jeans, because cuffs are so 2012 anyway...

 

 

Quote:
Originally Posted by dazedstate View Post


Come on man. If you're seriously trying to sell clothing on the internet, you have to give basic measurements like inseam on a pair of pants.
post #26203 of 30503
Quote:
Originally Posted by Fueco View Post
 

 

 

Were the orders combined within Ebay? If so, PayPal should have closed this in your favor.

 

I only combine shipping on items if I am able to combine the orders within Ebay before the buyer pays; unless I'm fairly certain that the buyer isn't a scammer (repeat customers and such).

 

Something like this just came up this morning. Guy bought an SC and a tie, and paid for them separately. I'm wondering if it's worth it to save $3 on shipping by shipping them together. Buyer feedback is good and he seems to have some seller experience as well.

post #26204 of 30503
Quote:
Originally Posted by Reosymes View Post
 

 

Something like this just came up this morning. Guy bought an SC and a tie, and paid for them separately. I'm wondering if it's worth it to save $3 on shipping by shipping them together. Buyer feedback is good and he seems to have some seller experience as well.

 

 

I'd say 99% of the time, you'll be fine. If it was a really expensive tie (your cost), I might be less likely to combine the shipping. 

post #26205 of 30503
Quote:
Originally Posted by Fueco View Post
 

 

 

I'd say 99% of the time, you'll be fine. If it was a really expensive tie (your cost), I might be less likely to combine the shipping. 

Thanks, yeah, I'm leaning towards combining them. Tie was cheap ($1) and sold for $28 so it won't be a huge deal if this happens.

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