Got a note from a buyer:
"The package you sent did not include an apartment #. So the package was not delivered and based on the tracking information will be returned to sender. I would still like the product however. So could you resend it once it arrives? I would be fine with the least expensive shipping. If not could you please refund the purchase."
I assume I should instruct him to update his address in PayPal before I try to re-ship, right? Anything else?
You are not responsible for address issues that are the buyer's fault. If he neglected to put his/her apartment number on eBay, that is his problem. Only resend the package if he pays for the additional shipping up front. If he decides that he/she wants the refund, do NOT refund the original shipping expenses.
Do No Drly Clean... lol