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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1641

post #24601 of 30465
Quote:
Originally Posted by ertu View Post
 
Quote:
Originally Posted by ertu View Post

 

Assuming the seller is legit, how can a seller prevent fraud like this? It seems pretty easy for any eBayer to do this switch and get away with it.

 

Any advice on this? Otherwise it would be quite widespread and problematic.

See below. It is a federal offense to commit mail fraud. That is why it is not widespread and most people on ebay just want the item they bought in the condition it was described. 

 

Quote:
Originally Posted by Brianpore View Post
 
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

Quote:
Originally Posted by drlivingston View Post
 
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

 

No, no, and HELL no... This is why I advocate calling eBay multiple times until I get a satisfactory result. Someone at eBay can fix this. You just have to be diligent in your efforts. Closed case or not, this can be rectified.

As a side note, it changed about 1.5/2 years ago that eBay is not responsible for items received back in different condition and you will loose the appeal. It was a very hush hush thing they changed in fine print. The explanation I got was to speak with the police, mail fraud, federal offense, forward them a copy of the police report etc and go from there but they were loosing too much money when sellers would open cases especially on higher value stuff (our used clothing is cheap, think electronics) 

 

This is not to say that if you are a good long time seller ebay wont help you out and still cover you but the policy did change

post #24602 of 30465
no more padded flat rate envelope option on paypal?!
post #24603 of 30465
Quote:
Originally Posted by Brianpore View Post
 

See below. It is a federal offense to commit mail fraud. That is why it is not widespread and most people on ebay just want the item they bought in the condition it was described. 

 

 

Does this apply even if the seller is in Canada and the buyer in the US?

post #24604 of 30465
real quick

fuck the new paypal shipping setup in its cold dry ass

carry on
post #24605 of 30465
Quote:
Originally Posted by bpk1 View Post

Guess it wasn't directly enough for eBay. Would imagine it's safe to assume that someone who's calling me a fraud, saying I put on a label myself while using fake photos, isn't going to be leaving positive feedback.

As a follow up to this issue, I remembered it was shipped through GSP. Is it possible that they switched packages/made a mistake and sent them the wrong item? I know this is a long shot, but curious if it's happened to anyone in the past.
post #24606 of 30465
Quote:
Originally Posted by ertu View Post
 
Quote:
Originally Posted by Brianpore View Post
 

See below. It is a federal offense to commit mail fraud. That is why it is not widespread and most people on ebay just want the item they bought in the condition it was described. 

 

 

Does this apply even if the seller is in Canada and the buyer in the US?

This is only my guess... but if they live in the US, report them to the US agency and if they/you live in Canada you can report it to that agency as well. 

 

This is really not a common thing. Having sold 1000's of items (Spoo, Wes, and others selling 1000's and 1000's more as well). It's not like this is happen all the time or even close to a small percentage of the time. I'm trying to think if I have ever, maybe once years ago had this happen so your talking 0.0001% or something like that.

post #24607 of 30465
Quote:
Originally Posted by bpk1 View Post

As a follow up to this issue, I remembered it was shipped through GSP. Is it possible that they switched packages/made a mistake and sent them the wrong item? I know this is a long shot, but curious if it's happened to anyone in the past.
Have them send you a picture of the item they recieved
post #24608 of 30465
Quote:
Originally Posted by kbadgley84 View Post

Have them send you a picture of the item they recieved

Already requested, thanks!!
post #24609 of 30465
Quote:
Originally Posted by Brianpore View Post

This is only my guess... but if they live in the US, report them to the US agency and if they/you live in Canada you can report it to that agency as well. 

This is really not a common thing. Having sold 1000's of items (Spoo, Wes, and others selling 1000's and 1000's more as well). It's not like this is happen all the time or even close to a small percentage of the time. I'm trying to think if I have ever, maybe once years ago had this happen so your talking 0.0001% or something like that.

exactly 4 times in 25,000 transactions. and i remember all of those bitches names and what the items were.
post #24610 of 30465
Quote:
Originally Posted by borbor View Post
 

If one retook photos and uploaded it and chose to use the new one as the "cover" photo, ebay doesn't update the listing??

Could it be your browser cache?  Post the link, I'll send you a snapshot of what it looks like to me.

 

Quote:
Originally Posted by ertu View Post
 

 

Any advice on this? Otherwise it would be quite widespread and problematic.

I think the thing that keeps this somewhat down is the amount of info eBay has on buyers when coupled with PayPal.  If you pull a dick move and are reported, they get wise and shut you down even if you try to reup.  They will track you by bank accounts, and other forms of ID.  I think you could perpetually get away with minor offenses with no consequences though.  This is my experience with the non-criminal offenses buyers try on me every week.

 

Quote:
Originally Posted by SpooPoker View Post


exactly 4 times in 25,000 transactions. and i remember all of those bitches names and what the items were.

That's a great record.  In about 4500 transactions, I've only had 3 significantly altered/damaged items come back to me, and I am pretty sure I've bitched about all 3 here. :) 

post #24611 of 30465
Quote:
Originally Posted by txwoodworker View Post
 

Could it be your browser cache?  Post the link, I'll send you a snapshot of what it looks like to me.

 

 

 

Knee jerk question.

 

Saw the change about an hour after I updated the photos.

 

Thanks @txwoodworker:cheers: 

post #24612 of 30465
Quote:
Originally Posted by Brianpore View Post
 

This is only my guess... but if they live in the US, report them to the US agency and if they/you live in Canada you can report it to that agency as well. 

 

This is really not a common thing. Having sold 1000's of items (Spoo, Wes, and others selling 1000's and 1000's more as well). It's not like this is happen all the time or even close to a small percentage of the time. I'm trying to think if I have ever, maybe once years ago had this happen so your talking 0.0001% or something like that.

 

It is rare to happen, I get it now. That is somewhat of a relief.

 

But now, what if it does happen, lets say you accept a refund and it comes back with an empty box, or different item, etc, and the buyer did it on purpose, I have a hard thinking about how you can prove this to the police or whatever agency is suppose to be watching over this. Wouldn't it pretty much be your word again someone thousands of kilometers away on the internet that bought your stuff. It is not like there is a live camera that will be recording you once you receive your package from the mailman and then you open it right away to make sure it is the right item.

post #24613 of 30465
Quote:
Originally Posted by ertu View Post
 
Quote:
Originally Posted by Brianpore View Post
 

This is only my guess... but if they live in the US, report them to the US agency and if they/you live in Canada you can report it to that agency as well. 

 

This is really not a common thing. Having sold 1000's of items (Spoo, Wes, and others selling 1000's and 1000's more as well). It's not like this is happen all the time or even close to a small percentage of the time. I'm trying to think if I have ever, maybe once years ago had this happen so your talking 0.0001% or something like that.

 

It is rare to happen, I get it now. That is somewhat of a relief.

 

But now, what if it does happen, lets say you accept a refund and it comes back with an empty box, or different item, etc, and the buyer did it on purpose, I have a hard thinking about how you can prove this to the police or whatever agency is suppose to be watching over this. Wouldn't it pretty much be your word again someone thousands of kilometers away on the internet that bought your stuff. It is not like there is a live camera that will be recording you once you receive your package from the mailman and then you open it right away to make sure it is the right item.

I'm not sure what kind of answer you are looking for. If someone breaks into your house and robs you but there are no witnesses and no live camera around what do you do? It's a crime and you go report it to the police.... At least with eBay you have an address, a name, ebay has info, paypal has bank accounts, etc. Really pretty much end of story.

post #24614 of 30465
Quote:
Originally Posted by thefastlife View Post

no more padded flat rate envelope option on paypal?!

I don't think it's available from the new shipping page. There's a link to switch to classic view near the top of the page which still has the flat rate envelope option.
post #24615 of 30465

Here's 4 more to add to the blocked buyers list for nonpayment:

 

bisha-ghad

jusrodrijusti

amita1232014

carlos4065

 

Some weeks I really can't stand buyers...

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