or Connect
Styleforum › Forums › Men's Style › Classic Menswear › Buying and Selling on eBay: Tips, Tricks, Problems & Questions
New Posts  All Forums:Forum Nav:

Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1638

post #24556 of 30457

Hey dudes, I can't remember if I've asked this before, but here's the sitch:

I offer GSP and International Priority Express as my two international shipping options.

eBay defaults to GSP, and you can't send an invoice or combine shipping on GSP shipments (or at least I can't figure out how).

How can I guide the buyer to change his shipping method to my alternative so I can send him an invoice for combined shipping?

 

 

I hate it when this happens.

post #24557 of 30457
Quote:
Originally Posted by Nobleprofessor View Post
 

 

the most recent negative feedback said item never shipped

 

The 3 before that all received somewhere around the end of last month/first of this month so he's at least been actively shipping(at times) so that leads me to believe he's alright. Hopefully he pops back up so I can get my item as well but we shall see!

post #24558 of 30457
Quote:
Originally Posted by Koala-T View Post
 

Hey dudes, I can't remember if I've asked this before, but here's the sitch:

I offer GSP and International Priority Express as my two international shipping options.

eBay defaults to GSP, and you can't send an invoice or combine shipping on GSP shipments (or at least I can't figure out how).

How can I guide the buyer to change his shipping method to my alternative so I can send him an invoice for combined shipping?

 

 

I hate it when this happens.


Unfortunately, even though you've added International Priority Express as an international shipping option, the only people who can see it are in countries not covered by GSP. If you've got a listing that uses GSP and your buyer is in a GSP country, you cannot combine shipping. From http://pages.ebay.com/help/sell/shipping-globally.html

Quote:
"You can also customize which countries you'd like to ship to through the Global Shipping Program. This option allows you to select which international shipping service you would like to use for certain locations, so you can choose between the Global Shipping Program and alternative shipping services by country. Buyers only see one shipping option based on your selection."

 

You're stuck either re-listing all of the buyer's purchases in a single listing and sending them through GSP or re-listing the buyer's purchases as they were originally listed and opting out of GSP for the buyer's country.

post #24559 of 30457
Quote:
Originally Posted by dadjeans View Post
 
Quote:
Originally Posted by Koala-T View Post
 

Hey dudes, I can't remember if I've asked this before, but here's the sitch:

I offer GSP and International Priority Express as my two international shipping options.

eBay defaults to GSP, and you can't send an invoice or combine shipping on GSP shipments (or at least I can't figure out how).

How can I guide the buyer to change his shipping method to my alternative so I can send him an invoice for combined shipping?

 

 

I hate it when this happens.


Unfortunately, even though you've added International Priority Express as an international shipping option, the only people who can see it are in countries not covered by GSP. If you've got a listing that uses GSP and your buyer is in a GSP country, you cannot combine shipping. From http://pages.ebay.com/help/sell/shipping-globally.html

Quote:
"You can also customize which countries you'd like to ship to through the Global Shipping Program. This option allows you to select which international shipping service you would like to use for certain locations, so you can choose between the Global Shipping Program and alternative shipping services by country. Buyers only see one shipping option based on your selection."

 

You're stuck either re-listing all of the buyer's purchases in a single listing and sending them through GSP or re-listing the buyer's purchases as they were originally listed and opting out of GSP for the buyer's country.

That's so fucking goofy. Thank you for your help.

post #24560 of 30457
Hence another reason I shun the GSP. I can combine shipping anywhere I choose. First class international and Priority international take care of all my needs.
post #24561 of 30457

Last week I sold a Harris tweed.  It had a tag in it that said it was a 41 Long.  

 

The buyer is now complaining that it is a 41 Short.  

 

I thought I remembered that this one had the tag in it (I had two that were the same size and one had the tag), so I just responded and said the tag said 41 Long. 

 

Measurements: 

 

SLEEVE (Measured from shoulder seam down to the end of sleeve): 23.5" (with extra fabric to let out) 

 

LENGTH (measured on back from bottom of COLLAR TO HEM): 31" 

 

 

The other one I listed and sold measured as: 

 

Sleeve 25"  and Length 32.5 

 

The 31 length seems a little off for a Long.  That is a regular length.   

 

Since I have been writing this he emailed me again and said there is no tag, but you can tell tell that the arms are too short.  

 

I included the sleeve length in the listing.  I emailed him back and asked if the sleeve length is the problem.   If it is, then I don't think there is much I can or should do.  The sleeve length is listed.  

 

 

 

EDIT:   Look what I found in my pictures: 

 

 

 

post #24562 of 30457
Quote:
Originally Posted by yanger87 View Post

anybody ever get a neutral or negative comment in a positive fb? not sure how to handle. my initial reaction was to offer a return but don't want to open a can of worms by doing so. he hasn't contacted me or made any other request. his fb just said "not size 50.". i included measurements and have a pic where it clearly shows the size, so im thinking he just didn't read the listing. thoughts? anything i should do in the future to prevent this?


Be thankful it's not the other way round

 

post #24563 of 30457
Quote:
Originally Posted by Nobleprofessor View Post

 

 

 

 

 

Coin operated dry cleaning?  Never heard of such an animal - was that next to the Automat in Times Square back in the 50's?

post #24564 of 30457

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

post #24565 of 30457
Did some declare this week to be Asshole Week? I must not have received the memo...

Priority International Flat rate padded to Korea. He's bitching about it three business days in.

post #24566 of 30457
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

So, did you issue a refund when they sent the wrong suit? Had this happen a month or so ago. I called as soon as I received the package and eBay closed the return. They refunded the buyer and I didn't have to issue the refund. 

post #24567 of 30457
Quote:
Originally Posted by MJMcRibb View Post
 

So, did you issue a refund when they sent the wrong suit? Had this happen a month or so ago. I called as soon as I received the package and eBay closed the return. They refunded the buyer and I didn't have to issue the refund. 

No, I called as soon as I received the suit, and they kept telling me I had to open a case. I accepted the return, but I never issued the refund, that didn't happen until today when ebay did it automatically.

post #24568 of 30457
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

 

No, no, and HELL no... This is why I advocate calling eBay multiple times until I get a satisfactory result. Someone at eBay can fix this. You just have to be diligent in your efforts. Closed case or not, this can be rectified.

post #24569 of 30457
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

Quote:
Originally Posted by drlivingston View Post
 
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

 

No, no, and HELL no... This is why I advocate calling eBay multiple times until I get a satisfactory result. Someone at eBay can fix this. You just have to be diligent in your efforts. Closed case or not, this can be rectified.

As a side note, it changed about 1.5/2 years ago that eBay is not responsible for items received back in different condition and you will loose the appeal. It was a very hush hush thing they changed in fine print. The explanation I got was to speak with the police, mail fraud, federal offense, forward them a copy of the police report etc and go from there but they were loosing too much money when sellers would open cases especially on higher value stuff (our used clothing is cheap, think electronics) 

 

This is not to say that if you are a good long time seller ebay wont help you out and still cover you but the policy did change

post #24570 of 30457
Quote:
Originally Posted by mormonopoly View Post
 

I sold a suit in late September and the buyer opened a return request stating it was not as described. Not wanting to fight it, I accepted it. The buyer returned a different (read as worthless) suit. They didn't respond to my messages, so I opened a case against them. I sent the buyer pictures of the suit that I received. Today, (Yes a month and a half later), the case closed against me. I've called ebay several times and spoken to representatives who have literally told me the buyer automatically wins a case like this. Anyone have any ideas of what I can do?

 

Assuming the seller is legit, how can a seller prevent fraud like this? It seems pretty easy for any eBayer to do this switch and get away with it.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Classic Menswear
Styleforum › Forums › Men's Style › Classic Menswear › Buying and Selling on eBay: Tips, Tricks, Problems & Questions