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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 1623

post #24331 of 32400

just bought this Canali 40S - $489+tax

http://www.ebay.com/itm/301781830462?euid=96e54167d64e41afb3f7514290701997&cp=1&exe=13459&ext=34401&sojTags=exe=exe,ext=ext

 


Edited by fcong - 11/6/15 at 9:55am
post #24332 of 32400

No experience with Valentino but the Canali looks legit.

post #24333 of 32400
Quote:
Originally Posted by Reosymes View Post
 

No experience with Valentino but the Canali looks legit.

 

Thanks

post #24334 of 32400
Just received this message:
Quote:
Hi, I received both items delivered in ONE package. I paid $11.30 each for shipping. Doesn't seem fair that I paid for $22.60 and it cost you less than $10.00 to ship both items. I think(if your honest) you owe me some of that shipping cost back. Let me know what you are going to do before I leave feedback.
Tom S

My response:
Quote:
Tom,

The reason I do not offer combined shipping on auctions that I start at $9.99 with no reserve is to protect myself in the event that the same buyer purchases multiple items that only receive 1 bid. For example, I lost money on both of the items you purchased. Each of those sport coats cost me more than $10. Once I factor in my cost of goods sold, plus eBay and PayPal fees and the tax that I pay on my eBay income, I will be lucky to break even on this transaction. I wasn't trying to cheat anybody out of shipping money, I'm merely trying to cover my costs on those sport coats. Does that make sense?

He won both items for $9.99 and he's complaining - one was a Gieves & Hawkes sport coat and the other was an old Lanvin sport coat. He knew what shipping costs were, did not request combined shipping, and now he's calling me dishonest and threatening negative feedback. Oh, and it didn't cost me "less than 10 dollars" to ship them.

If he would have worded his message differently he could have possibly persuaded me to see his point, and I do believe he could make a valid point, but yea, fuck him.
post #24335 of 32400
Quote:
Originally Posted by suited View Post

Just received this message:
My response:
He won both items for $9.99 and he's complaining - one was a Gieves & Hawkes sport coat and the other was an old Lanvin sport coat. He knew what shipping costs were, did not request combined shipping, and now he's calling me dishonest and threatening negative feedback. Oh, and it didn't cost me "less than 10 dollars" to ship them.

If he would have worded his message differently he could have possibly persuaded me to see his point, and I do believe he could make a valid point, but yea, fuck him.

Sorry, but I'm actually going to side with the buyer on this. If a buyer wins two auctions and doesn't request combined shipping (and I catch it) I'll always refund the difference. If you can't handle an auction ending at the starting price, you gotta up your starting price.

post #24336 of 32400

Yeah, he surely couldn't worded it differently but your response to him isn't very convincing imo. He didn't force you to set your opening bid at a price point that would've been unprofitable for you. It's purely psychological since the total amount I pay is the same, but it does grind my gears when sellers bake in their costs not in the price of the item itself but in the shipping. Ideally the item price should reflect the item cost, and the shipping price should reflect the costs associated with just shipping (handling, packaging, driving to post office, etc.).

post #24337 of 32400
First time I have ever recieved a question asking what the waist size on a suit jacket was. How do I measure this?
post #24338 of 32400
Quote:
Originally Posted by kbadgley84 View Post

First time I have ever recieved a question asking what the waist size on a suit jacket was. How do I measure this?
Across top button? Edit: or middle on three button?
post #24339 of 32400
Quote:
Originally Posted by kbadgley84 View Post

First time I have ever recieved a question asking what the waist size on a suit jacket was. How do I measure this?

For 2 button jackets, the top button is usually at the waist, so measure across. For 3 button jackets, it may be the middle button or close it.

post #24340 of 32400
Quote:
Originally Posted by kbadgley84 View Post

First time I have ever recieved a question asking what the waist size on a suit jacket was. How do I measure this?

typically the same way you measure the chest, but at the area that's nipped in (usually around the top button on a 2, or the middle on the three. This is usually smaller then the chest measurement, but by varying amounts.) I would include where the measurement was taken in your response just to cover your bases. Hope this helps
post #24341 of 32400
post #24342 of 32400
Quote:
Originally Posted by suited View Post

Just received this message:
My response:
He won both items for $9.99 and he's complaining - one was a Gieves & Hawkes sport coat and the other was an old Lanvin sport coat. He knew what shipping costs were, did not request combined shipping, and now he's calling me dishonest and threatening negative feedback. Oh, and it didn't cost me "less than 10 dollars" to ship them.

If he would have worded his message differently he could have possibly persuaded me to see his point, and I do believe he could make a valid point, but yea, fuck him.

I don't really think that the reasoning in your response makes sense. You risked the items being purchased by two different buyers. I don't really think you should benefit on shipping costs because they were purchased by the same buyer. Personally, I would never bring into discussion what I would make/lose on a transaction. It shouldn't be something the buyer needs to be concerned with either way.

 

That being said, he could have had a better response and asked upfront if you would combine shipping.

post #24343 of 32400
Agreed. When I lose money, it's not the buyer's fault.
post #24344 of 32400
Quote:
Originally Posted by My Main Man View Post

Sorry, but I'm actually going to side with the buyer on this. If a buyer wins two auctions and doesn't request combined shipping (and I catch it) I'll always refund the difference. If you can't handle an auction ending at the starting price, you gotta up your starting price.

It's factored into my reasoning behind starting them off at $9.99 with no reserve - the shipping costs are a protection I build into the few auctions I run (I use BINOBO almost exclusively). If my auction template had mentioned combined shipping and I would have failed to offer that convenience because the auctions ended at $9.99, then I would agree with you, but that's not what happened here. My auctions do not mention combined shipping costs. FWIW, I do combine shipping costs on BINOBO items.
Quote:
Originally Posted by Reosymes View Post

He didn't force you to set your opening bid at a price point that would've been unprofitable for you.

Nor did I force him to accept the shipping costs associated with his purchases. And, as I understand it, threatening to leave negative feedback to produce a desired outcome is against eBay's policy.
Quote:
Originally Posted by turkey_sandwich View Post

Agreed. When I lose money, it's not the buyer's fault.

I don't recall blaming him for anything, unless you are implying that expecting him to pay the advertised shipping prices associated with his purchases is blaming him.

As a buyer I would never purchase something, fail to even request combined shipping, and then complain/threaten negative feedback after receiving the items.
post #24345 of 32400
Quote:
Originally Posted by turkey_sandwich View Post

Agreed. When I lose money, it's not the buyer's fault.

Unless they're scamming you for a discount or forcing returns.


But yeah, up your starting price.
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