So I've got my first fit related complaint, on this SC: http://www.ebay.com/itm/BURBERRY-London-x-Hickey-Freeman-Glen-Plaid-SILK-Wool-Sport-Coat-Blazer-54XLG-/231677167375?ssPageName=ADME:X:RTQ:US:1123.
Buyer sent me a message earlier today, after having the item for 19 days, saying "Jacket looks amazing but the sleeves have been altered. Did they cut the sleeves or are the still in the jacket?". I responded by saying "Glad to hear it looks amazing! I didn't have a tailor alter the sleeves so I'm not sure how much they could be lengthened. A local tailor should be able to tell if they can be taken out/lengthened (and how much) by feeling the inside of the sleeve cuff. Hopefully that helps!".
The length from the BOC is 33", sleeves are 26", very clearly a long. So I got a message back from him saying "It's a 54xl with shortened sleeves. It's not even a long. It had to be altered." I had it listed as the tagged size, and provided sleeve measurements in my listing. He has not left feedback yet, do I have anything to worry about/what do I need to do, to make sure I don't get a defect?
Thanks in advance!
Bump. Appreciate the help - don't want to get another defect. Got one recently for a pair of sunglasses where the buyer left positive feedback, but dinged me for the item "not being as described"...