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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 158

post #2356 of 18119
Quote:
Originally Posted by GMMcL View Post

Just MHO, but shots like this, with the item surrounded by white, look ungrounded to me, like the first paintings and sketches I did when I was first learning. We were always taught to put the items onto some solid object, for balance, perspective and grounding.
Warning: Spoiler! (Click to show)
My pictures may not be awesome, but I like to use a plain old, matte finish Valentino suit bag as my background. I don't love the wrinkles in it, but I do think the object looks more grounded.
(Random picture chosen from my Photobucket album)
photo IMG_0563_zps3252121e.jpg

Edit:
And one more...
photo IMG_0522_zpsdc1ae062.jpg

There is definitely some truth to that. I think the white can work better for some objects, not so great for others. One thing I like is the conformity it gives the listings when scrolling through a seller's item list. While the grounded photos that you describe are nice when you're actually looking at them in full fize, I think the white background displays the item better when the photo is the size of an avatar, or slightly larger - which is how the listing would appear in search results.
post #2357 of 18119
Thread Starter 
Quote:
Originally Posted by suited View Post

There is definitely some truth to that. I think the white can work better for some objects, not so great for others. One thing I like is the conformity it gives the listings when scrolling through a seller's item list. While the grounded photos that you describe are nice when you're actually looking at them in full fize, I think the white background displays the item better when the photo is the size of an avatar, or slightly larger - which is how the listing would appear in search results.

Would the answer then be to have one with the white background for search results and the rest with some sort of backdrop? I know most people likely go by keywords in a title, a quick glance at the thumbnail and a check on the price before they click the auction. Once they're on the auction, the goal is to get them to stay with tons of photos.
post #2358 of 18119
Getting really tired of ebay confused.gif Don't understand why people feel the need to be so hostile from first contact.
post #2359 of 18119
Quote:
Originally Posted by VLSI View Post

Getting really tired of ebay confused.gif Don't understand why people feel the need to be so hostile from first contact.


lurker[1].gif

post #2360 of 18119
Thread Starter 
Quote:
Originally Posted by VLSI View Post

Getting really tired of ebay confused.gif Don't understand why people feel the need to be so hostile from first contact.

Please share.
post #2361 of 18119
I bought some hard drives ~6-7 months ago with intent to resell but got lazy and they've been sitting around in my room. Finally got them listed.

http://www.ebay.com/itm/111014565374
Quote:
Hi-
I just received the WD portable hard drive that I ord3red from you. Thank you for the fast delivery.
However- as I read- and just reread the description, it says new/unopened/unused.
It obviously was opened and some scratches on it make me wonder if it was used.
Then when I looked at your ad again, it says- up in the "headline" "new condiition".
Had I noticed that, I would not have bought it, but saw the other words that I was looking for in your description- "new/unopened".
I'm not happy about this.
I wanted a NEW WD my passport 500GB hard drive.
What are we going to do?
I look forward to hearing a resolution from you.
Thanks

I thought the buyer may have been referring to the box because there was a giant sticker on it from the store that had all of my personal information, which I of course had to remove.
Quote:
Hi XXXX,
I'm very sorry to hear about this situation. Are you referring to scratches on the drive itself or on the box? New condition does mean brand new.
Thank you,
Quote:
"Brand new/unopened". NOT!!!
The box was obviousdly opened and the scratches are ON THE DRIVE ITSELF. Certainly not UNOPENED- looks like someone tried to "clean it up".
I won't know if it is UNUSED until my computer maven comes to help me set it up, but this is not what I thought I was buying.
New condition sounds to me ( and to friends that I conferred with) like " not really new, but reconditioned- or cleaned up to look like new"
At any rate- it certainly was not UNOPENED!! And if it is new, why is it all scratched up?
Quote:
Please calm down. I purchased the drive brand new from a store, so if it has been used then it must have been a return that the store did not check out thoroughly. I did not open to inspect it as I assumed it would be brand new and had no reason to suspect otherwise. Had I known, I never would have listed it as new -- there have not been any issues with the other drives I sold. I do not know where you are getting the phrase "new condition" from though as those are not my words and not present in my listing.
Please ship it back to me and send me a receipt of the shipment. I will provide you a full refund or exchange if you wish and reimburse the return shipping costs. Again, I'm very sorry that this has happened to you, but I will do my best to correct the issue. Please let me know if this is agreeable and if you wish to proceed with either a refund or exchange.
post #2362 of 18119
^ If it makes you feel better, you can just imagine the amount of unusual questions that I get.
post #2363 of 18119
Personally, I get almost internally irate when people ask me questions which are clearly answered in the title, description and photos.

Number one question used to be "Do I measure from the bottom of the collar or the top? I added that to the details and it has stopped 90% of them.

New top question is "Are the pants pleated or flat front?" Really? It is clearly written in the description and there is a closeup of the pleats. Most of the titles even state it!

Number two top question "Do the shoes have rubber or leather soles?"

Why does no one read anything? Why do I bother even writing a description? Of course I answer all if them as politely as possible, all the time imagining myself reaching through their computer screen and smacking them across the face.
Edited by capnwes - 2/22/13 at 5:15am
post #2364 of 18119
Quote:
Originally Posted by capnwes View Post

Personally, I get almost internally irate when people ask me questions which are clearly answered in the title, description and photos.

Number one question used to be "do i measure from the bottom of the collar or the top? I added that to the details and it has stopped 90% of them.

New top question is "Are the pants pleated or flat front?" Really? It is clearly written in the description and there is a closeup of the pleats. Most of the titles even state it!

Number two top question "Do the shoes have rubber or leather soles?"

Why does no one read anything? Why do I bother even writing a description? Of course I answer all if them as politely as possible, all the time imagining myself tracking through their computer screen and smacking them across the face.


How many millimeters is the prince of wales pattern? puzzled.gif

post #2365 of 18119
Quote:
Originally Posted by Napaduck View Post

Just got my first negative feedback WTF. Not sure what to do, as it's simply ridiculous? 

 

Guy wrote. 

 

"Pants and Jacket wrongly described, not close in size...at least 2 sizes off."

 

I listed measurements for the jacket and pants, and included a link to how I measure them. I know they were right. 

I also offer free returns if there's a problem with my listing.... The guy never contacted me, just gave me a negative feedback?

Didn't even ask for a return? 

 

If I message him and offer a return, can he change his feedback? How do I protect myself here?

 

Thanks. 

 

http://www.ebay.com/itm/Francos-Seersucker-Suit-42L-/261163427576

 

 

Any help on this? Sent him a message and got no response..  Starting to sell more and this brought my feedback from 100 to 93.3... Have since made my listings more professional and with more noob friendly sizing explanations. 

post #2366 of 18119
Quote:
Originally Posted by Napaduck View Post


Any help on this? Sent him a message and got no response..  Starting to sell more and this brought my feedback from 100 to 93.3... Have since made my listings more professional and with more noob friendly sizing explanations. 

I believe there is a way for him to request to revise his feedback, but if he is unresponsive then you probably have very little recourse. It's extraordinarily unfortunate, especially since he did not contact you first, but I don't think there will be a lot you can do frown.gif
post #2367 of 18119
I have an item up on auction with a BIN. A buyer has messaged me with an offer I think is fair and can accept. The item currently has 5 bids. Is it legit to take the offer after people have started bidding? And if so, is the best way to do it just to reduce the BIN to the agreed-upon price?
post #2368 of 18119
Quote:
Originally Posted by Orgetorix View Post

I have an item up on auction with a BIN. A buyer has messaged me with an offer I think is fair and can accept. The item currently has 5 bids. Is it legit to take the offer after people have started bidding? And if so, is the best way to do it just to reduce the BIN to the agreed-upon price?

Yes, as long as the new BIN is at least double the current bid.
post #2369 of 18119

Personally, I don't out of fairness to the other bidders.

 

But...

 

You can't change the BIN after the item has bids. The only safe option really is to have him outbid the other bidders, then you can end item early...be sure to select the "sell item to highest bidder" option. Then you can adjust the payment up if needed on the invoice, by adding seller charges, reduce it by discounting the shipping. 

 

Another option would be to cancel all the bids on the item, end it, then relist at a fixed price.

post #2370 of 18119
Quote:
Originally Posted by capnwes View Post

Another option would be to cancel all the bids on the item, end it, then relist at a fixed price.

Did not know you couldn't change that, thought some things you still could. Didn't ebay start charging FVF for doing this last bit though?
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