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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 153

post #2281 of 14482
Quote:
Originally Posted by VLSI View Post

Well this may be the first time ebay has impressed me for any reason -- they decided the case in under 2 hours.

Unfortunately...

icon_gu_b_slayer[1].gif
post #2282 of 14482
Quote:
Originally Posted by SpooPoker View Post

Heres some brimstone...

Regarding this:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=360581276198&ssPageName=ADME:X:AAQ:US:1123

[SNAD OPENS]
facepalm.gif

Quote:
Originally Posted by Brianpore View Post

censored.gif Idk how you deal with this. My biggest concern when selling items over $500 is the "fake" reply. Let us know how it goes. Ebay should offer a service for top rated power sellers, for a small fee, send your item in for authentication and they will forward it to the buyer. Once it is authenticated you are off the hook. Something along the lines with what they do for the new global sales program.

So in the most bizarre turn of events ever in a case...as I was ready to fax in my receipt for the shoes on Monday to eBay, and without any communication from the buyer since that message, I get this...
Quote:
Dear balearic1,

Ok, sorry about the confusion, I had shoes checked out, they are real, thank u very much will close case

Then I go check the feedback and yup, theres a positive sitting there.
Quote:
Very fast shipping! Excellent ebayer! I love the item!!!l Thanks so much!l
NWOB Christian Louboutin Black OTK Leather Bondage Multi Strap Boots Shoes 37 NR (#360581276198)


I saw he requested to close the case himself too. Um. Dafuq? Im pleased, but thats pretty rare.
post #2283 of 14482
Thread Starter 
Quote:
Originally Posted by VLSI View Post

Well this may be the first time ebay has impressed me for any reason -- they decided the case in under 2 hours.

Unfortunately...

Wow, glad to see that turned out so well for you! I'm happy for you, but even happier to know that His Royal Smugness lost biggrin.gif
Quote:
Originally Posted by SpooPoker View Post


So in the most bizarre turn of events ever in a case...as I was ready to fax in my receipt for the shoes on Monday to eBay, and without any communication from the buyer since that message, I get this...
Then I go check the feedback and yup, theres a positive sitting there.
I saw he requested to close the case himself too. Um. Dafuq? Im pleased, but thats pretty rare.

Wow, quite the turn of events. It's not often people are so humble to admit their mistakes. Congrats.

Lots of win in here lately!
post #2284 of 14482
Quote:
Originally Posted by SpooPoker View Post

Warning: Spoiler! (Click to show)

 

Quote:
Originally Posted by SpooPoker View Post

Heres some brimstone...

Regarding this:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=360581276198&ssPageName=ADME:X:AAQ:US:1123

[SNAD OPENS]
facepalm.gif

Quote:
Originally Posted by Brianpore View Post

censored.gif Idk how you deal with this. My biggest concern when selling items over $500 is the "fake" reply. Let us know how it goes. Ebay should offer a service for top rated power sellers, for a small fee, send your item in for authentication and they will forward it to the buyer. Once it is authenticated you are off the hook. Something along the lines with what they do for the new global sales program.

So in the most bizarre turn of events ever in a case...as I was ready to fax in my receipt for the shoes on Monday to eBay, and without any communication from the buyer since that message, I get this...

 

Quote:
Dear balearic1,

Ok, sorry about the confusion, I had shoes checked out, they are real, thank u very much will close case

Then I go check the feedback and yup, theres a positive sitting there.
Quote:
Very fast shipping! Excellent ebayer! I love the item!!!l Thanks so much!l
NWOB Christian Louboutin Black OTK Leather Bondage Multi Strap Boots Shoes 37 NR (#360581276198)


I saw he requested to close the case himself too. Um. Dafuq? Im pleased, but thats pretty rare.

icon_gu_b_slayer[1].gif AWESOME! Glad it worked out

 

Quote:
Originally Posted by VLSI View Post

Quote:
Originally Posted by gettoasty View Post

How do you guys package suits / orphan jackets & trousers?

Jacket gets folded (the inside out way) and put in a 12x15" white poly bag. Pants folded and put in same kind of bag. Then both bags go into a regional rate A box.
Quote:
Do you assume people who are buying them will know they will need to get clothing ironed out?

Yes

+1 Couldnt have said ti better myself.

 

Quote:
Originally Posted by VLSI View Post

Well this may be the first time ebay has impressed me for any reason -- they decided the case in under 2 hours.

Unfortunately...
Quote:
eBay Customer Support has reviewed the case and made a final decision. Warning: Spoiler! (Click to show)
We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.
Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.
icon_gu_b_slayer[1].gificon_gu_b_slayer[1].gificon_gu_b_slayer[1].gif

icon_gu_b_slayer[1].gifHows feedback looking? uhoh.gif

post #2285 of 14482
Quote:
Originally Posted by Brianpore View Post

Hows feedback looking? uhoh.gif

Can he still neg me if he wants? I was under the impression that this dispute process would block him from doing so. Haven't heard from him since he opened the case, hoping it stays that way.
post #2286 of 14482
Quote:
Originally Posted by VLSI View Post

Quote:
Originally Posted by Brianpore View Post

Hows feedback looking? uhoh.gif

Can he still neg me if he wants? I was under the impression that this dispute process would block him from doing so. Haven't heard from him since he opened the case, hoping it stays that way.

99.99% sure he can still leave feedback, positive, neutral or negative Feedback is based on his experience with the overall transaction not about the product. The only time you cant leave feedback from my understanding is if you dont pay for the item and a non-payment case it opened and then closed after x # days.

post #2287 of 14482

What I'm about to write may not be popular in a thread full of sellers, but I had to say it.

 

To wit: I'm pretty shocked at the utter disdain VLSI displays for the client who bought a shirt off of him.  In a thread designed to counsel on how to sell eBay effectively, it seems almost the antithesis of good seller policy.  In 3 pages, VLSI calls this client a "fat fuck", "stupid" for his taste in clothing, and then, worst of all, very publicly breaks the expectation of privacy eBay tries to preserve for both buyers and sellers by reverse Googling the man and exposing his identity, by exploiting the man's poor choice of username.  All of this in a widely read thread on probably the most prominent sartorial web property on the Internet today.   I can imagine if this guy ever found it -- no matter the merits of the case he opened against VLSI -- he would be so embarrassed and angry he might never deal with him again, and indeed might actively campaign against VLSI's business.   I don't think the idea of him finding it is so pie-in-the-sky either; people are vain, and often reverse Google themselves and their pet organizations.

 

Let me be clear: I don't have "natural" sympathies with this customer; I post mostly in SW&D, am not in any way overweight, and prefer varsities to sportscoats and LL Bean. But VLSI is selling some stuff of potential interest to me in B&S -- like a large Wolf vs. Goat BD and a Gitman Vintage button down -- and based on his actions in this thread, I don't think I'll ever be dealing with him despite that interest.  You can have whatever opinion you want of your fellow human beings -- it's not like I have a particularly high opinion of most of humanity -- but I was taught pretty early, and well, I think, that to trumpet that opinion publicly without any sort of tact makes you just as gauche and base as the style offender of a client you despise. 

post #2288 of 14482
Quote:
Originally Posted by InHocSignio View Post

Warning: Spoiler! (Click to show)
What I'm about to write may not be popular in a thread full of sellers, but I had to say it.

To wit: I'm pretty shocked at the utter disdain VLSI displays for the client who bought a shirt off of him.  In a thread designed to counsel on how to sell eBay effectively, it seems almost the antithesis of good seller policy.  In 3 pages, VLSI calls this client a "fat fuck", "stupid" for his taste in clothing, and then, worst of all, very publicly breaks the expectation of privacy eBay tries to preserve for both buyers and sellers by reverse Googling the man and exposing his identity, by exploiting the man's poor choice of username.  All of this in a widely read thread on probably the most prominent sartorial web property on the Internet today.   I can imagine if this guy ever found it -- no matter the merits of the case he opened against VLSI -- he would be so embarrassed and angry he might never deal with him again, and indeed might actively campaign against VLSI's business.   I don't think the idea of him finding it is so pie-in-the-sky either; people are vain, and often reverse Google themselves and their pet organizations.

Let me be clear: I don't have "natural" sympathies with this customer; I post mostly in SW&D, am not in any way overweight, and prefer varsities to sportscoats and LL Bean. But VLSI is selling some stuff of potential interest to me in B&S -- like a large Wolf vs. Goat BD and a Gitman Vintage button down -- and based on his actions in this thread, I don't think I'll ever be dealing with him despite that interest.  You can have whatever opinion you want of your fellow human beings -- it's not like I have a particularly high opinion of most of humanity -- but I was taught pretty early, and well, I think, that to trumpet that opinion publicly without any sort of tact makes you just as gauche and base as the style offender of a client you despise. 

nobody cares
post #2289 of 14482
Quote:
Originally Posted by caseyfud View Post

nobody cares

Well, not quite "nobody"; I care. Quite possibly the maligned client cares; perhaps we make up only a scarce band of two, perhaps not. In fact what I think you rather meant was that you don't care. Great! -- that's good to know.
post #2290 of 14482
You brought up a very good point about exposing personal information. My frustration towards the situation and his sheer hypocrisy overcame better judgement. That has been removed, and I'm sorry that I ever posted it.

The rest of what I said stands though. I will not do wrong by my buyer's and will wholly resolve any issue that is due to my error. This buyer was clearly in the wrong and trying to abuse ebay's buyer bias to fix his mistake at my expense. I have no sympathy for such self-entitled, selfish behavior.

And regarding that WvG shirt, I'm selling because I'm too fat lol8[1].gif
post #2291 of 14482
Quote:
Originally Posted by VLSI View Post

Warning: Spoiler! (Click to show)
You brought up a very good point about exposing personal information. My frustration towards the situation and his sheer hypocrisy overcame better judgement. That has been removed, and I'm sorry that I ever posted it.

The rest of what I said stands though. I will not do wrong by my buyer's and will wholly resolve any issue that is due to my error. This buyer was clearly in the wrong and trying to abuse ebay's buyer bias to fix his mistake at my expense. I have no sympathy for such self-entitled, selfish behavior.
And regarding that WvG shirt, I'm selling because I'm too fat lol8[1].gif

fat fuck! lol8[1].gif
post #2292 of 14482
Quote:
Originally Posted by VLSI View Post

You brought up a very good point about exposing personal information. My frustration towards the situation and his sheer hypocrisy overcame better judgement. That has been removed, and I'm sorry that I ever posted it.

The rest of what I said stands though. I will not do wrong by my buyer's and will wholly resolve any issue that is due to my error. This buyer was clearly in the wrong and trying to abuse ebay's buyer bias to fix his mistake at my expense. I have no sympathy for such self-entitled, selfish behavior.

And regarding that WvG shirt, I'm selling because I'm too fat lol8[1].gif

I tend to agree that personal info should not be brought into a public forum so glad you removed it.

 

You have to remember that this is along with being a thread how to sell better on ebay, has somewhat turned into a place to vent problems you are having and a tips/tricks area for how to make sure you dont get screwed. Should the name call be left, out....probably but that is each a personal preference. All in all, minus the name calling (do to him being upset) VLSI didnt do anything wrong, IMO and I'm not sure why you wouldnt do business with him in the future. He obviously sell quality items, has a reputation for selling quality items and was not looking to screw anyone.

post #2293 of 14482
Thread Starter 
Quote:
Originally Posted by InHocSignio View Post

What I'm about to write may not be popular in a thread full of sellers, but I had to say it.

To wit: I'm pretty shocked at the utter disdain VLSI displays for the client who bought a shirt off of him.  In a thread designed to counsel on how to sell eBay effectively, it seems almost the antithesis of good seller policy.  In 3 pages, VLSI calls this client a "fat fuck", "stupid" for his taste in clothing, and then, worst of all, very publicly breaks the expectation of privacy eBay tries to preserve for both buyers and sellers by reverse Googling the man and exposing his identity, by exploiting the man's poor choice of username.  All of this in a widely read thread on probably the most prominent sartorial web property on the Internet today.   I can imagine if this guy ever found it -- no matter the merits of the case he opened against VLSI -- he would be so embarrassed and angry he might never deal with him again, and indeed might actively campaign against VLSI's business.   I don't think the idea of him finding it is so pie-in-the-sky either; people are vain, and often reverse Google themselves and their pet organizations.

Let me be clear: I don't have "natural" sympathies with this customer; I post mostly in SW&D, am not in any way overweight, and prefer varsities to sportscoats and LL Bean. But VLSI is selling some stuff of potential interest to me in B&S -- like a large Wolf vs. Goat BD and a Gitman Vintage button down -- and based on his actions in this thread, I don't think I'll ever be dealing with him despite that interest.  You can have whatever opinion you want of your fellow human beings -- it's not like I have a particularly high opinion of most of humanity -- but I was taught pretty early, and well, I think, that to trumpet that opinion publicly without any sort of tact makes you just as gauche and base as the style offender of a client you despise. 

Quote:
Originally Posted by VLSI View Post

You brought up a very good point about exposing personal information. My frustration towards the situation and his sheer hypocrisy overcame better judgement. That has been removed, and I'm sorry that I ever posted it.

The rest of what I said stands though. I will not do wrong by my buyer's and will wholly resolve any issue that is due to my error. This buyer was clearly in the wrong and trying to abuse ebay's buyer bias to fix his mistake at my expense. I have no sympathy for such self-entitled, selfish behavior.

And regarding that WvG shirt, I'm selling because I'm too fat lol8[1].gif

Quote:
Originally Posted by Brianpore View Post

I tend to agree that personal info should not be brought into a public forum so glad you removed it.

You have to remember that this is along with being a thread how to sell better on ebay, has somewhat turned into a place to vent problems you are having and a tips/tricks area for how to make sure you dont get screwed. Should the name call be left, out....probably but that is each a personal preference. All in all, minus the name calling (do to him being upset) VLSI didnt do anything wrong, IMO and I'm not sure why you wouldnt do business with him in the future. He obviously sell quality items, has a reputation for selling quality items and was not looking to screw anyone.

First of all, InHocSignio, I think you bring up a number of great points. I think VLSI remedied the problem of the personal info and made a good decision to edit it, though I still found it funny. I would encourage anyone to vent frustrations that they have with a seller, whether it's an established retail business or on ebay. I also feel that sellers should be able to warn others about terrible buyers which is essentially what VLSI did in this case.

Many of us are dealing with razor thin margins and are sincerely trying our best to accurately describe, measure and take care of buyers. I think most people that contribute here wouldn't hesitate to go into their own pocket to remedy a bad situation that they helped create in regards to a buyer dispute. I know that I would. It's just that buyers like VSLI's bring down the entire system. He knew the rules that ebay and paypal have in place and appeared to know the best way to lean on a seller. That's not right and I will openly say that I wouldn't want that particular person buying anything from me, not that it would have been likely.

Brian brings up a good point. VLSI, through his posting in this thread, has proven that he's a good seller that he is honest in his transactions. Of course you're free to boycott him for any reason that you see fit.

Like I said, I think your points were valid and well-stated. They were so well-stated, in fact, that he made an apology and edited his posts to reflect it. I hope you would bring things like that up in the future as well.
post #2294 of 14482
Bottom line most of you sellers work your balls off for every listing. That hard work should, in an ideal sense, work out to a mutually beneficial transaction where the seller gets rewarded for his hard work and the buyer gets the item he wanted.

I do not blame VLSI for venting his frustration. Nothing is worse than seeing 1 hour hard labor (listing shirt, taking pics and careful measurements etc...) get flushed down the toilet by some whiney crybaby buyer who did not bother to check measurements. I am 100% on VLSI's side here. It is not like he screwed up or had an honest misunderstanding with his buyer. The buyer was a selfish and inconsiderate asshole who refused to take responsibility or man up to his mistake.

In reality, the buyer should have had the courtesy to ask the seller if he may return the shirt for a partial refund. Partial refund means covering the seller's eBay expenses and the seller postage costs (where buyer has to also pay for return postage).

I have done this before to a seller when I made a slight error. I emailed the seller explaining my mistake, highlighting I expected nothing from the seller given he covered his end, but I would in the event of a return cover all his expenses deemed out of pocket. I ended up getting around an 85% full refund and seller was quite happy to do this. Seller relisted and sold the item a week later for a little more than when I won the auction. I still deal with this seller today and he is more than happy to do "off eBay record" transactions. When I proposed the return he immediately said he thought I was an awesome buyer and he would be more than happy to proceed.

Bottom line, Sellers have to treat Buyers well, and Buyers have to treat Sellers well. The eBay world would be a much better place if this was observed.

Instead we have sellers shitting bricks with every transaction and a non zero percentage of buyers looking to exploit any loophole they can. At least 90% of buyers are fine, shame about the 5 - 10% of aholes out there.
post #2295 of 14482
Thanks everyone for the support. Realistically I shouldn't be calling anyone names, but I vent here so that I remain cordial in all dealings with the buyer. I've been called out before in this thread for being very blunt and forward about how I do business. It's just a hobby for me, so sucking up and walking on eggshells just isn't how I operate. If it had been my mistake though, I would have gone out of pocket to fix it. I think everyone has had the chance to say their piece, so let's move on and help the next seller with an issue smile.gif
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