I called ebay as recommended and she said that I should win the case, but I believe she was really just reading off the policies. Still haven't been impressed with their phone support -- maybe you get directed to a better call center since you sell a much great volume, Brian.
Anyways, decided to fight this jackassWarning: Spoiler! (Click to show)
Hello ... The shirt finally got here today and I am disappointed. I like the shirt BUT cannot get it on. I usually buy LLBean 2xltall and they fit perfectly. This one has okay sleeves but I cannot even button it. It seems this shirt was made China and has Ceylon on the attached tag.
I read your no return policy, but I see it is covered by eBay Buyer Protection. Do you want it returned for $51 credit or shall I make a claim?
Thank you for expressing your concern about the item. What is the size tagged on the shirt? This item is indeed covered by buyer protection, and I will do my best to assist you.
Hello ... Per your title line and the tag in the shirt "Tagged Size XXXL"
I never bought TRUE RELIGION and thought it to be a premier brand. Apparently shirts from Asia are not the same as the USA. This shirt is WAY too small for me, but XXXL may work for a smaller Asian. XXXL in the USA is not the same. I can return it. I sell on ebay too and dislike the occasional unhappy person who wants to "work' the Buyer Protection Plan. Best bet is a refund after I send it back.
I am very sorry to hear that you are unhappy with this shirt. It is highly advisable to know your size and measurements when buying clothing online, and if you were unsure, you should have contacted me prior to purchasing this item. As you know, I do not accept returns as stated on my listings and am unable to provide you with a refund.
Most sites that sell clothes list sizing information ... yours did not. Furthermore with two different labels stating two different countries of origin and the condition of the tags, I am led to suspect this shirt was bought and sale and listed as new with tags. You say you are "unable" to provide a refund. Translated that means you would rather not provide a refund. A $51 dollar shirt from a reputable manufacturer usually fits as advertised. I will apply for the Buyer Protection from eBay. Sorry you feel okay about this.
I will await the case.
Yes, I bought the shirt on sale from a store! And then I had the audacity to list it as new with tags because it was fucking new with tags! And I even turned a profit #capitalism
How can he sincerely believe that he is correct here? He seems genuinely convinced that I conned him. Does he realize how many clothes for the US market are made in Asia? Pretty much fucking all of them.
Oh cool, he just opened the case. Should be a slam dunk, but who knows with ebay.
The messages between the buyer and me should cover explanation of the problem. I bought a 3XL western shirt with the expectation it would fit. The tag looks original, but I wiped off the residue from a prior tag to reveal a $146 retail price which is consistent with prices for True Religion shirts, however the XXXL shirt is so small, the buttons are not close enough to be snapped shut. In short, the Asian XXXL is possible meant for the smaller Asian user because XXXL in the USA easily fits me. LLBEAN 2XL shirts fit perfectly. In my opinion, the Seller's description should have listed sizing information or at least a notice that imported shirts run smaller than a USA made item.
Need to craft my response carefully nonetheless. Any thoughts? Basically just he admitted it was as described, not his size in an unfamiliar brand, and that two of the pictures clearly indicated it was made in China.Edited by VLSI - 2/16/13 at 2:48pm