Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 151

Quote:

Originally Posted by VLSI 

You need to "report a problem" with the transaction or whatever they call it, say he hasn't paid, wait 4 days, close the case, and then you can relist it safely.

"unpaid item case" in the "resolution center". You can set your settings so that it automatically does this for you in the future when people do not pay.

Quote:

Originally Posted by Steve Smith 

I sold a suit last night on a BIN, but had forgotten to check the block to require immediate payment. Sent an invoice, haven't seen payment yet. Immediate payment should be the fucking default on a BIN, ebay.

I had one the other day (Friday), The guy ended up waiting til Sunday after he bid on a few more auctions I had listed. Ended up buying 3 items.

While it is a little unnerving, I don't mind if they take a few days to pay, but for goodness sake, how hard is it to send me a message and let me know so I don't have to wonder about it. 

Quote:

Originally Posted by capnwes 

I typically average around $100 for "nothing special" 3 piece suits. I would be surprised if you would triple that by listing them together. I would bet that you would cut your profit by around 50%...but it all really depends on bidder interest.

Check this out as proof. Odd but true.

These were started at approximately the same time last Thursday.

No-name super dated tweed 3 piece.

Luxury Brioni 100% silk sport coat

Quote:

Originally Posted by VLSI 

http://www.ebay.com/itm/121062004566
How do I even respond?

"Yes, please open the case, you fat fuck"

That's the only reasonable response coming to mind.

*edit* I do actually need help on this. On one hand I want to tell him that the buyer protection program doesn't cover items that don't fit and that he should be more careful when buying final sale clothing online, especially in a size that isn't his own. On the other, I just want him to open the case saying that the item didn't fit so hopefully I'll get an easy win.

I'd offer him one dollar for every pound he loses until he can fit in the shirt.

Before anyone thinks I am being judgemental, please note I wear a 2XL

Quote:

Originally Posted by VLSI 

http://www.ebay.com/itm/121062004566

Quote:

Hello ... The shirt finally got here today and I am disappointed. I like the shirt BUT cannot get it on. I usually buy LLBean 2xltall and they fit perfectly. This one has okay sleeves but I cannot even button it. It seems this shirt was made China and has Ceylon on the attached tag.

I read your no return policy, but I see it is covered by eBay Buyer Protection. Do you want it returned for $51 credit or shall I make a claim?

Best regards,

How do I even respond?

"Yes, please open the case, you fat fuck"

That's the only reasonable response coming to mind.

*edit* I do actually need help on this. On one hand I want to tell him that the buyer protection program doesn't cover items that don't fit and that he should be more careful when buying final sale clothing online, especially in a size that isn't his own. On the other, I just want him to open the case saying that the item didn't fit so hopefully I'll get an easy win.

I would call ebay and talk with a CS rep about what would happen if he opens a case for an item not fitting. Will he get the money back, will Buyer Protection kick in, etc etc. Gut says you're going to have to send him a refund either way so just take it back and not worry about getting dinged with a neg feedback.

Might help but also putting a quick chest measurement in the listing as well.

Quote:

Originally Posted by patrick_b 

That makes me angry just reading that email. Kudos to you for not telling him to fk himself. Can you politely explain that buyer protection isn't intended to cover fit issues? How does buyer protection work in a case like this?

Quote:

Originally Posted by VLSI 

I almost always measure, but I made the assumption that people who buy True Religion are too stupid to know/care about their measurements anyways. Also in the past, seen in this thread where putting more information just gives them more things to pick apart for item not as described. What's the point of calling, just to get it documented? I can't believe that someone would hop on ebay, buy an item in the wrong fucking size, then get upset and feel entitled to a refund when it didn't fit. Total bullshit and ebay needs to stop catering to these dimwits.

Dosent matter whats its "intended" to cover, it matters what if covers, hence my reason for suggesting to call. Not to document it, that's already done via the ebay message he sent you. It is to talk with someone and find out what will happen if he opens a case. Will you have a shot at winning or not. Then you can make an educated decision what to tell him to do. If you have no shot at winning then there is no point to be confrontational. If you have a shot at winning then its up to you if you want to risk a neg feedback over $50 for a shirt you feel if worth $100+ and might be better of reselling.

after reading the link real quick, I would be soo tempted to ask if he felt asking for a return of a correctly described item, but abusing the buyer protection policy created by ebay was a very capitalistic way to do business. Very ironic.