Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 146

Originally Posted by capnwes 

 

 

 

Follow-up ...so this has turned into a fiasco....

 

So, last Friday, I should have finally received my refund from the voided label. Instead, I received an email from paypal stating that my label cancellation had been denied by the USPS, because the label has shown up in the tracking system as having been sent. WTF!! This is impossible, since I could never even get the label to print in the first place. 

 

I checked the tracing for the "voided" label, and sure enough, it shows that it was initially checked, a week later, in at a post office in North Carolina. In my opinion this is a result of an obvious, but extremely coincidental and highly unlikely mistake. I believe the label on the package in NC, having a similar tracking number, was un-scan-able. The carrier would have needed to manually punch in the number and probably typed in the wrong number....which just so happened to be the one label I was trying to void. The post office agrees with my theory

 

I wouldn't normally be too worried about it, except the label cost me $82. I tried to talk to paypal about it and they said the post office needs to handle it. I spent 1.5 hours at the post office yesterday, and their hands are tied too. They said paypal needs to handle it. Now I have to call paypal back and try to convince them to call or email the postmaster to verify the mistake. WHAT A MESS. The chances of this happening are about as slim as winning the lottery.

Originally Posted by Steve Smith 

^^^That is an insanely unlucky chain of events.

Originally Posted by HansderHund 


Wes, that sounds like some sort of insane coincidence and even worse considering how much you're out on that label. Hope you get it resolved, update it when you get more info!
 

Originally Posted by capnwes 

+1....the box may be autochecked by default, so you will have to un-check it. 

  

Originally Posted by hooker4186 

There have been times though when I've checked the box on purpose when I am actually eating a couple bucks on shipping - hoping that a bidder will see that the actual cost of shipping was $10 when I only charged $8 or something similar. Hopefully that will lead to positive feedback and detailed feedback but who really knows...

Originally Posted by Brianpore 

+1

In your case I would take it as a learning experience, smile and refund him. As you said, $7 is not worth a negative in the long term.

Its one thing if you know the shipping costs are too high to ask before you bid/buy the item for reduced costs. If the seller agrees great, if not then take the cost of shipping into account for what you bid.

Originally Posted by capnwes 

+1....the box may be autochecked by default, so you will have to un-check it. 
  

Originally Posted by VLSI 

Total BS. Shipping & handling. If you marked flat rate shipping, he knew it going in. This is one reason to never click the add shipping cost to label box though.

Originally Posted by HansderHund 

I'd definitely stay away from trying to broker a deal. They know that it was likely their fault (assuming you posted measurements), so they aren't asking you for a refund. I'd suggest telling him to try to resell them and that he is free to use your photos from the auction listing. I believe someone here (Spoo, maybe) had some good luck dealing with someone in that manner.

Originally Posted by capnwes 

Not to get technical....but don't you mean Tom Hanks?

Originally Posted by scootypuff 

Do you guys know what international shipping options have reliable tracking that doesn't stop in the US? I know there's Priority medium and large flat rate boxes and express mail, but are there any others? Trying to see if there's a cheaper option for shipping a 4 lb box.

Originally Posted by VLSI 


Total BS. Shipping & handling. If you marked flat rate shipping, he knew it going in. This is one reason to never click the add shipping cost to label box though.

Originally Posted by SpooPoker 

In before Brianpore tells you 1st class registered :poke:

I suggest Express insured all the way.

Originally Posted by capnwes 



Follow-up ...so this has turned into a fiasco....

So, last Friday, I should have finally received my refund from the voided label. Instead, I received an email from paypal stating that my label cancellation had been denied by the USPS, because the label has shown up in the tracking system as having been sent. WTF!! This is impossible, since I could never even get the label to print in the first place. 

I checked the tracing for the "voided" label, and sure enough, it shows that it was initially checked, a week later, in at a post office in North Carolina. In my opinion this is a result of an obvious, but extremely coincidental and highly unlikely mistake. I believe the label on the package in NC, having a similar tracking number, was un-scan-able. The carrier would have needed to manually punch in the number and probably typed in the wrong number....which just so happened to be the one label I was trying to void. The post office agrees with my theory

I wouldn't normally be too worried about it, except the label cost me $82. I tried to talk to paypal about it and they said the post office needs to handle it. I spent 1.5 hours at the post office yesterday, and their hands are tied too. They said paypal needs to handle it. Now I have to call paypal back and try to convince them to call or email the postmaster to verify the mistake. WHAT A MESS. The chances of this happening are about as slim as winning the lottery.