jebarne
Distinguished Member
- Joined
- Nov 11, 2012
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I am struggling with this one. Why would he when we he admits the package had been torn open. at worst, seller protection should kick in since it was damaged in shipment. Did he Photo the box? Did he photo the item? If he received it that way, and OP has photos showing it in pristine condition, then the conclusion has to be damaged in shipment.It wasn't your fault, but it wasn't his either. He will win.
I haven't had this situation so I'm not saying you're wrong, just saying I don't get what seller protection is all about if it doesn't cover this.