Originally Posted by Klobber
Send the money back to the buyer via his email address. Click on goods / merchandise so Paypal records would indicate it is an off the record transaction when in actual fact it is your "refund" to the buyer. Buyer unlikely to suspect anything. Wait 44 days and then hit the Buyer with a SNAD saying buyer did not send you a product. Paypal refund you and buyer is out of pocket and out of the item he sent back to you. You sell that item on eBay and have effectively doubled your money.
There is a way now for a seller to get his own back by pretending to be a buyer
Awfully creative. Emphasis on the awful.
Originally Posted by Brianpore
Call them....I just did a partial refund less then a week ago.
Turns out, he used some kind of Ebay bucks to buy the item. So PayPal wouldn't let me do a partial (presumably because it could result in him actually getting cash out of what should be a coupon -- creative buyers could scam the system. Either way, PayPal (after a 30 minute hold) figured out a workaround: I paid the buyer via payment (as Klobber suggests), then the PayPal dude looked at previous transactions and credited me the PayPal fees on several of those, adding up to the prorated amount I was owed back. Net, the universe is as it should be, but the process troubles me a little.