- Joined
- Mar 8, 2012
- Messages
- 21,611
- Reaction score
- 41,811
I just told them that returns have to be processed through the "Hassle Free Returns" program. I was a bit perturbed at this individual because he/she sent me two messages in the span of four hours requesting a return shipping address. The fact that someone would get all panicky at a seller not responding to an email within four hours (first email at 4:00PM, second one around 8:00PM) tells me that they aren't worth dealing with. Given that I was in a theatre in San Francisco for The Book Of Mormon when the second email with sent, I have absolutely no empathy for this person. If it wasn't for a 10% restocking fee, I would not consider the return.
I signed up for that so I wouldn't have to deal with messaging back and forth with buyers to figure out returns. It's supposed to save time, yet I find myself spending 10-15 minutes on each return just to get people to understand that that they have to go through the process. It's not rocket science.... My wife just figured out a return in less than two minutes just now.
I signed up for that so I wouldn't have to deal with messaging back and forth with buyers to figure out returns. It's supposed to save time, yet I find myself spending 10-15 minutes on each return just to get people to understand that that they have to go through the process. It's not rocket science.... My wife just figured out a return in less than two minutes just now.