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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 106

post #1576 of 15183
I bought an RLPL silk knit tie on Ebay that was advertised as black. Picked it up from the Post Office and it's navy.

I'm willing to keep the tie, as I don't have one in navy, but black was the preference as a staple addition.

For context, the only suit I own (and really need, at this stage) is navy.

I'm thinking I will just keep the tie, rather than go through hassle of returns, but wondering what to do about feedback. Is feedback a huge deal to sellers? I would assume I should communicate with the seller, first.

Thoughts?
post #1577 of 15183
Yes. Feedback is a big deal. I would discuss with the seller before leaving feedback. You could possibly get a partial refund. At worst, i would leave neutral feedback (because a dark navy can look black to a lot of people)
post #1578 of 15183
Quote:
Originally Posted by ruben View Post

I just did a major closet cleaning, photographed and measured everything in anticipation of listing tomorrow night, then I realized the auctions will be ending the day before Christmas eve.
Are you big time sellers holding off till after the holidays?
I seem to remember stuff selling poorly in january and february.

I am continuing with business as usual (listings ending on Sunday night.) I am banking on drunken post Christmas party bidding, and bids by those poor sartorial souls who are stuck at the in-laws' house for the weekend. 

post #1579 of 15183
Quote:
Originally Posted by masaccio View Post

I bought an RLPL silk knit tie on Ebay that was advertised as black. Picked it up from the Post Office and it's navy.
I'm willing to keep the tie, as I don't have one in navy, but black was the preference as a staple addition.
For context, the only suit I own (and really need, at this stage) is navy.
I'm thinking I will just keep the tie, rather than go through hassle of returns, but wondering what to do about feedback. Is feedback a huge deal to sellers? I would assume I should communicate with the seller, first.
Thoughts?

Yes, it is a big deal. I lose a little sleep every night since the 1 negative feedback I received a few months back. I seller with 100% positive feedback will likely go above and beyond to keep a clean record. In any case, I prefer no feedback at all to a neutral/negative feedback. 

 

As far as the Navy/Black deal...I still have to ask my wife to look at all of those things before I list them. Some of those navy suits and ties are just so damn dark!

post #1580 of 15183
Quote:
Originally Posted by capnwes View Post

As far as the Navy/Black deal...I still have to ask my wife to look at all of those things before I list them. Some of those navy suits and ties are just so damn dark!

I agree, I have seen Navy blacker than black and only under bright daylight and close inspection does the simmering hue of blue show through. In a typical room environment normally lit, even a detailed look could reveal midnight navy as black.

It is no big deal if the seller called a very dark navy black, it is an honest mistake. The buyer should either return the item and get a refund or keep quiet over the mistake and leave the seller some good feedback. There is no point sending seller a complaint and then keep the tie with a neutral feedback or try and bargain a partial refund.

I wanted a black suit and got sent an extremely dark navy suit that was darker than my to go black suit. Knowing that the seller could not have told the difference between the shades, I let it go figuring I got roughly what I wanted in the end. All's well that end's well.
post #1581 of 15183
To echo the others, I have a really hard time with dark navy and black. As long as the seller is friendly and takes care of the issue to your satisfaction there is no reason to leave even neutral feedback.
post #1582 of 15183
Quote:
Originally Posted by masaccio View Post

I bought an RLPL silk knit tie on Ebay that was advertised as black. Picked it up from the Post Office and it's navy.
I'm willing to keep the tie, as I don't have one in navy, but black was the preference as a staple addition.
For context, the only suit I own (and really need, at this stage) is navy.
I'm thinking I will just keep the tie, rather than go through hassle of returns, but wondering what to do about feedback. Is feedback a huge deal to sellers? I would assume I should communicate with the seller, first.
Thoughts?


I recently made a Citizen watch purchase on ebay, it was supposed to be brand new but had a tiny scratch. I contacted the seller and said I want full refund else I was going to leave a negative feedback. They apologized and took back the watch even if I had used it for a few days. So yes I would say they don't like negative feedback at all, its a card you can use.


Edited by stylexchangemtl - 12/24/12 at 1:52pm
post #1583 of 15183
Quote:
Originally Posted by me 
Ok, I called ebay to figure out what we have to do. That was a joy... Anyways, they said if you just update your address to the correct one in your ebay account that that would work. Please let me know once you have done so and send me the address so I can verify it matches the shipping label I'm printing.
Quote:
Originally Posted by buyer 
Alrighty, I changed my addresses on ebay. The address I wanted it shipped to is
. Thanks
Quote:
Originally Posted by me 
That did not fix things. I have issued a refund and sent a new invoice. When you pay for the item again, please ensure that the correct address is on the payment details, and I will have your game shipped out immediately. Thank you.
Quote:
Originally Posted by buyer 
How do I pay for the item again because it tells me that I already bought it?
Quote:
I'm still waiting on payment, but your game is ready to ship. Please let me know when you'll be able to pay. Thank you.
Quote:
Originally Posted by buyer 
Is there a way to just ship it to the original address and avoid all this confusion or will you still need me to do the whole invoice thing either way?
Quote:
Originally Posted by me 
I issued a refund for the game prior to sending the invoice to allow you to correct the address. At this point in time, the game is not paid for. I am unsure of what it means in telling you that the item is "purchased." Regardless of where you would like it shipped, you will need to pay for the game again. If you proceed with payment via the invoice and fill in whatever address you need, I will be able to ship the game ASAP. Please let me know if you still have questions.
Quote:
Originally Posted by buyer 
I can't pay it via invoice, there is no invoice from you in my account and when I open the email it won't let me pay from there either.

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What do I tell her?
post #1584 of 15183
Quote:
Originally Posted by VLSI View Post


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What do I tell her?


Can you send the invoice again?

post #1585 of 15183
Quote:
Originally Posted by Brianpore View Post

Never lol8%5B1%5D.gif

The B&S IMO is pretty useless these days....maybe I'm totally f'ing it up, but I use to do a TON of sales and now if I have maybe one a month I'm happy and my listings have not changed and I was bumping every 7 days....

do other members feel the same way? i have some things i wanna sell and occasionally will pick things up from thrift stores. i might move 5 to 7 items every few weeks just for some money on the side.

would you guys recommend ebay or B&S?
post #1586 of 15183
Quote:
Originally Posted by ruben View Post

I just did a major closet cleaning, photographed and measured everything in anticipation of listing tomorrow night, then I realized the auctions will be ending the day before Christmas eve.
Are you big time sellers holding off till after the holidays?
I seem to remember stuff selling poorly in january and february.

Late December and early January auctions are awesome. People blow through bonuses and gift cards.
post #1587 of 15183
Quote:
Originally Posted by grendel View Post

Can you send the invoice again?

I can, but I don't know that that will help. She has the first invoice in her email (duh), shouldn't she just have to click a link in their to go to a payment page? She's just very, very confused and I don't know how to better instruct her.
post #1588 of 15183

I got the Filson safari jacket that smelled like piss back from the dry cleaners, and am trying to photograph the damn thing. It's an XL that fits me like it's a XXXL. Anyways, any tips on getting it to sit properly on a M sized torso mannequin? Pack with lots of paper maybe?

post #1589 of 15183
Quote:
Originally Posted by Evil Abed View Post

I got the Filson safari jacket that smelled like piss back from the dry cleaners, and am trying to photograph the damn thing. It's an XL that fits me like it's a XXXL. Anyways, any tips on getting it to sit properly on a M sized torso mannequin? Pack with lots of paper maybe?
Binder clips....but if it is that large you might just want to consider laying it flat.
post #1590 of 15183
I contacted seller, and he agreed that it seemed navy, but that the RLPL box it came from was labelled black.

I'm happy with the tie, and with his (prompt) reply, so I left positive feedback.

Thanks to all for the advice.
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