Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 99

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Originally Posted by VLSI 

So regarding the buyer that claimed he never got a suit despite tracking showing delivered a little over 3 weeks back, just got this message from him:

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Just had the chance to talk to the postal service. I guess there might have been a case of it getting stolen at the front door but no way of really confirming it. thanks for your time. sad i couldn't wear that suit. take care!

What's the right response? Ignore, sorry, sorry and partial refund? Why would it take him so long to talk to a postal worker if he really cared that much?

Ignore unless you think he will leave crappy feedback

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Originally Posted by Brianpore 

Ignore unless you think he will leave crappy feedback

How do you know he is not telling the truth? I previously had shipping problem over ebay and seller sent me a replacement with no question asked..

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Originally Posted by stylexchangemtl 

Quote:

Originally Posted by Brianpore 

Ignore unless you think he will leave crappy feedback

How do you know he is not telling the truth? I previously had shipping problem over ebay and seller sent me a replacement with no question asked..

LOL

Someone who still has login info for the deadbeat buyer / blacklist, please add eBay username "jbabb2012".  They won something as the high bidder and then let me know they had no intention to pay for it. Normally I wouldn't grouse too much, but it was almost $100, and they have a feedback rating of "1" so may / may not try their shenanigans again.

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Originally Posted by Brianpore 

Ignore unless you think he will leave crappy feedback

Not the sellers problem.  If the buyer lives in a neighborhood / building / area where there's a chance the package might be swiped, the buyer needs to have it shipped to their work address or whatnot (yes flies in the face of "PayPal verified address" but you can have more than one last I checked - I used to have things shipped to work or home depending on what it was).  If sent with delivery confirmation, and the buyer can see the USPS says it was delivered, what more can the seller do?  Nothing...

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Originally Posted by VLSI 

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Originally Posted by stevent 

Any way to ship with USPS to England with tracking other than EMS?

registered first class. Same price as first class + $12 for registered service. 4lb limit.

+1 best way to go for stuff under 4lbs IMO (Spoo will argue though )

Quote:

Originally Posted by Brianpore 

LOL

I follow the international trading forum on eBay.  The overwhelming opinion from experienced sellers on eBay, is that if you want to maximize your profit, then ship items the cheapest shipping method possible. This means no tracking number , no delivery confirmation.  The lower shipping costs encourages higher sales.  In the thousands of items that they ship, they only lose a couple.  You may be LOL at the notion that there is such a thing an honest buyer, but the reality is dishonest buyers only make up a small tiny fraction.  The overwhelming majority are honest.

I want to stress that the point of this post is not to criticize people on their shipping method, but to criticize people who think all buyers are dishonest.

Quote:

Originally Posted by Steve Smith 

Waist and length are provided in the auction. I received this request:
Dear smsmith007,
can you provide photos of the pants laid out flat and to the side so I can see the length.

This made me wonder how others handle this type of thing. Do you always provide the requested information? I used to, but lately I have observed that the more ridiculous the question, the less likely the person is to bid on the item.

My usual response to similar bizarre questions is to send a reply welcoming them to my blocked bidder list; I'd rather not sell to someone like this since I would expect that their lack of understanding of what they are buying could lead to further problems (eg return requests and possible bad feedback since they have inadvertently purchased something that is not right for them).

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Originally Posted by VLSI 


Considering they can make a second account and fuck with your auctions, that's really stupid.

+1. I made the mistake of telling someone they had been blocked once. The next several days I was harassed by a few different usernames, all of which I think were either the same person or close friends of the original person. I lived in fear of a SNAD case for a month. Nothing ever happened, but it was a bad feeling.

The best thing to do is either silently block them, or kindly answer every stupid question they have. They will likely have more than one. I usually start the answer with "As stated in the listing description..." Usually they get the hint that they need to read the information I provided in the listing.