Buying and Selling on eBay: Tips, Tricks, Problems & Questions

tben · Nov 21, 2013

capnwes said:
Oh, ok....just noticed it this afternoon, but it was a sport coat that was like 8 sizes too big.

If it was BB, it may have been me. If not, definitely not me. I have been shopping around for some staple blazers for my pops. He is a 42-44 XL.

capnwes · Nov 21, 2013

tben said:
If it was BB, it may have been me. If not, definitely not me. I have been shopping around for some staple blazers for my pops. He is a 42-44 XL.

Nope....

Corneliani Sport Coat Silk Wool 46R Gray Ivory Gold Glen Plaid Jacket EUC Italy

tben · Nov 21, 2013

capnwes said:
Nope....

Corneliani Sport Coat Silk Wool 46R Gray Ivory Gold Glen Plaid Jacket EUC Italy

Nope, not me.

capnwes · Nov 21, 2013

tben said:
Nope, not me.

Weird....Username tbendross.

BTW, don't be afeared to speak up if you like something.

VLSI · Nov 21, 2013

Please do not take this personal, but I was very disappointed with the shoes. They were the same size as a 9, I measured. Additionally , no insoles. I wore them last week for the first time and after 2 hours, my feet were killing me due to lack of insole support and my feet were slipping all around in the shoes and I got 2 blisters. I am certain you are a good person and I NEVER leave negative feedback. I was going to send them back but UPS were going to charge me 15.00. and I had to go buy shoes mid day during work, which set me back 89.00. So I gave the shoes to charity and wore the new shoes. I think it would be very cool if you have me a partial refund of half of the total amount of the transaction. Your thoughts?

http://www.ebay.com/itm/290995309163

Still within feedback window.

capnwes · Nov 21, 2013

VLSI said:
http://www.ebay.com/itm/290995309163

Still within feedback window.

Good customer service response......"No problem"

Dream customer service response......."$89, you dummy, why didn't you just buy some Dr Scholls inserts?

VLSI · Nov 21, 2013

I don't know man. His complaint seems to be that they didn't fit. And rather than contact prior to donating them, he just requests a partial refund later? I also don't expect why he expected them to come with inserts that weren't in the picture. I understand it's easy to refund $10 because it's not a lot of money, but I don't like that justification for being complicit to his request. If it was a $200 sale, would you suggest the same?

capnwes · Nov 21, 2013

VLSI said:
I don't know man. His complaint seems to be that they didn't fit. And rather than contact prior to donating them, he just requests a partial refund later? I also don't expect why he expected them to come with inserts that weren't in the picture. I understand it's easy to refund $10 because it's not a lot of money, but I don't like that justification for being complicit to his request. If it was a $200 sale, would you suggest the same?

No. My answer was entirely based on the sale price this time.

I couldn't see the pics, since they have expired or whatever. Probably best to verbally point out the missing insoles as well next time.

VLSI · Nov 21, 2013

capnwes said:
No. My answer was entirely based on the sale price this time.

I couldn't see the pics, since they have expired or whatever. Probably best to verbally point out the missing insoles as well next time.

Pics are still in ebay. The ones in the body were the same. There is one that shows the heel pad. Was there supposed to be something more than that? It's my dad's listing but I know he'll be asking me what to do when he wakes up tomorrow

capnwes · Nov 21, 2013

VLSI said:
Pics are still in ebay. The ones in the body were the same. There is one that shows the heel pad. Was there supposed to be something more than that? It's my dad's listing but I know he'll be asking me what to do when he wakes up tomorrow

Hmm. so they do have the heel pads. Now I'm just confused. Must be past my bedtime.

txwoodworker · Nov 21, 2013

^Yeah, the whole thing doesn't make sense. His purchase history is strange, all different sizes of shoes 8 to 13, but he's not a bottom feeder, he's paid well for some stuff. Very eclectic from Brioni to RG.

It's a tough call, looks like you did nothing wrong, but I would 50% refund based on just the risk of feedback.

VLSI · Nov 21, 2013

txwoodworker said:
^Yeah, the whole thing doesn't make sense. His purchase history is strange, all different sizes of shoes 8 to 13, but he's not a bottom feeder, he's paid well for some stuff. Very eclectic from Brioni to RG.

I don't know how you can see buyer feedback anymore. I think you were looking at my dad's feedback (seller).

He did say he NEVER leaves negative. Could see whether how firmly he sticks to that principle :hide:

This is essentially extortion without explicitly stating it.

txwoodworker · Nov 21, 2013

Oh, DUH! Yes, I was looking at clssc494's feedback. Carry on, you can look at the buyer's feedback since you know who he is. Feel him out based on his feedback and purchases.
If you want to go the feedback extortion route, the way to go is not reply to him, report him to the bay, don't give him a refund or anything, then if he leaves neg, you can likely get it removed basd on his communication.

VLSI · Nov 21, 2013

I believe they changed that recently so you can no longer view a buyer's past items, only see the feedback comments.

If he did leave a neg because of a refused partial refund, I'm not sure ebay would see it as extortion because he didn't explicitly state he would leave negative without the refund. I don't really know if he's being genuine. It's quite convenient that he can no longer return them, and he seems pretty collected for someone that buys $20 shoes on ebay but then had to spend $89 on new shoes.

Orgetorix · Nov 22, 2013

I'm leaving tomorrow to be out of town for Thanksgiving travel for a week. Is there a setting I can use to let buyers know I won't be able to ship until I return, without having to edit a comment into every single listing?

All my items are BINOBO and I don't have a store.

Buying and Selling on eBay: Tips, Tricks, Problems & Questions

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