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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 937

post #14041 of 18243
Quote:
Originally Posted by Brianpore View Post
 

 

 

PS - Just wondering, seriously, how many people here are doing $100K in sales a year?

:hide: 

post #14042 of 18243
Quote:
Originally Posted by hbkshin View Post

I think I'm going to at least remove hassle free returns
I thought you had to accept returns in one form or another in order to have TRS status. However, I know that both Brian and Spoo have no return policies, and they are TRSs, so I'm confused.
post #14043 of 18243
Quote:
Originally Posted by capnwes View Post
 
Quote:
Originally Posted by Brianpore View Post
 

 

 

PS - Just wondering, seriously, how many people here are doing $100K in sales a year?

:hide: 

:fistbump:

 

Quote:
Originally Posted by Koala-T View Post
 
Quote:
Originally Posted by hbkshin View Post

I think I'm going to at least remove hassle free returns
I thought you had to accept returns in one form or another in order to have TRS status. However, I know that both Brian and Spoo have no return policies, and they are TRSs, so I'm confused.

Nope, TRS status has nothing to do with returns, BUT if you want to be TRS "PLUS" and get the discount you need to offer returns (I think 14 days).

post #14044 of 18243

On the hassle free returns conversation.....

 

I had a hassle full free return this weekend. It was the guy who wanted to cancel his tie purchase because he thought it had Roman symbols that were against his religion.

 

I agreed to cancel the transaction and sent him the cancelation request. He then proceeded to pay for the tie anyway. I sent him a message asking if he had changed his mind/why had he paid for the tie. Bound by my 24 hour handling, I shipped the tie the next day after not hearing from him. He received the tie and opened a return as "item defective" "Roman symbols against my religion".

 

So we are talking $2 restocking fee, and $2 shipping that he is saving himself by lying. I could care less about the $4, but the defect could cost me much more in the long run .

 

Next, I clicked the "report a buyer" link on the return page. I indicated that he was abusing returns and entered my comments in the field provided. Moments later I received an email from eBay asking me to call in at my earliest convenience to talk about what was going on...(new feature I guess). The rep told me that there is still no software for the removal of defects, and that they are all pushing for one. They are hoping to have something in place by the time the new defect system rolls out in August. She did, credit my account $4...which is basically worthless. 

 

IMPORTANT

She also told me that once the new defect system rolls out and a new defect removal plan is in place, we will have to call in and discuss each disputed defect that has occurred over these last couple months. Like the ones returned for "defective" because the buyer didn't like the color, or it didn't fit. They will be reviewed on a case by case basis at that point and adjusted accordingly.

 

It's not the end, keep calling in and fighting your defects, and press for removal of unfair defects. The more noise we make the better.

post #14045 of 18243
Quote:
Originally Posted by Brianpore View Post

PS - Just wondering, seriously, how many people here are doing $100K in sales a year?

I'm pretty much on track for it, depending on how much being gone for two months out of the year affects me.

As to your points about returns, my sales went up substantially after I opted into hassle free returns. But I also got serious about this not long before that, so that wasn't the only factor.
post #14046 of 18243
Quote:
Originally Posted by capnwes View Post

On the hassle free returns conversation.....

I had a hassle full free return this weekend. It was the guy who wanted to cancel his tie purchase because he thought it had Roman symbols that were against his religion.

I agreed to cancel the transaction and sent him the cancelation request. He then proceeded to pay for the tie anyway. I sent him a message asking if he had changed his mind/why had he paid for the tie. Bound by my 24 hour handling, I shipped the tie the next day after not hearing from him. He received the tie and opened a return as "item defective" "Roman symbols against my religion".

So we are talking $2 restocking fee, and $2 shipping that he is saving himself by lying. I could care less about the $4, but the defect could cost me much more in the long run .

Next, I clicked the "report a buyer" link on the return page. I indicated that he was abusing returns and entered my comments in the field provided. Moments later I received an email from eBay asking me to call in at my earliest convenience to talk about what was going on...(new feature I guess). The rep told me that there is still no software for the removal of defects, and that they are all pushing for one. They are hoping to have something in place by the time the new defect system rolls out in August. She did, credit my account $4...which is basically worthless. 

IMPORTANT
She also told me that once the new defect system rolls out and a new defect removal plan is in place, we will have to call in and discuss each disputed defect that has occurred over these last couple months. Like the ones returned for "defective" because the buyer didn't like the color, or it didn't fit. They will be reviewed on a case by case basis at that point and adjusted accordingly.

It's not the end, keep calling in and fighting your defects, and press for removal of unfair defects. The more noise we make the better.

Can we see the offending tie?
post #14047 of 18243

The return costs don't bother me - it's a 10~ dollar drop in 1k profit. The defects are what makes it a fucking hassle. If the resolution is happy between both the customer and the seller I don't see why defects are necessary. The guy who claimed hole just left me positive feedback.

post #14048 of 18243

Had the same conversation as Wes over a BS return, got a credit for the shipping (return shipping only), person said they have no method to remove defects yet.  I think as long as the defect stays a % and not an absolute number, it's not going to impact much (unless it lowers your "best match" search standing).  Even with my sales of <50 items/week on average, I'm nowhere near the 2% limit for top rated.   There's certainly a good argument for and against the returns system, I wouldn't be surprised if the bay keeps pushing ppl towards the system since it's in their best interest customer base wise, and it doesn't cost them anything.  Could make it harder for consignment sellers, the system would work if you made people wait the return period to get their commission.

When you accept a return w/o the managed return process, do you get your FVF from ebay?  I know you get your $ back from PP.

 

As long as I have this place to vent, I'll be OK.

post #14049 of 18243

Lower defect = better placement in Best Match

post #14050 of 18243
Quote:
Originally Posted by txwoodworker View Post
 

 

When you accept a return w/o the managed return process, do you get your FVF from ebay?  I know you get your $ back from PP.

 

 

Yes. You just have to manually open a case to cancel the transaction.

post #14051 of 18243
Quote:
Originally Posted by Brianpore View Post
 

 

 

PS - Just wondering, seriously, how many people here are doing $100K in sales a year?

:hide: 

 

x2

post #14052 of 18243

Just out of curiosity. Let's say you're making $100,000/year, what is an average quarterly tax payment?

post #14053 of 18243
Quote:
Originally Posted by rhz5001 View Post
 

This isn't on you but I looked at your store and it reminded me: I hate the new store layouts. I reverted back to the old layout for my store.

post #14054 of 18243
Quote:
Originally Posted by My Main Man View Post
 

Just out of curiosity. Let's say you're making $100,000/year, what is an average quarterly tax payment?

 

If your talking about profiting 100,000 quarterly would be roughly 8750

 

Maybe a bit more, I used my tax rate.

 

Basically figure self employment tax of 12.5% and tax rate which will vary

 

Quote:
Originally Posted by rhz5001 View Post
 

This isn't on you but I looked at your store and it reminded me: I hate the new store layouts. I reverted back to the old layout for my store.

 

Thanks. I didn't notice, I also reverted. 

post #14055 of 18243
Quote:
Originally Posted by rhz5001 View Post
 

 

If your talking about profiting 100,000 quarterly would be roughly 8750

 

Maybe a bit more, I used my tax rate.

 

Basically figure self employment tax of 12.5% and tax rate which will vary

 

 

Is there a point at which one is required to file quarterly tax returns & make payments?  I got into the selling semi-seriously in 2013, and had to pay taxes on sales as well as self-employment tax when I filed in April 2014...but I do not know if it's something I should do / need to do quarterly from now on.

  

 

Also, picked up some decent-looking wide-shoulder hangers for $1 each, free shipping on a pack of 25 from here.  I'll honestly be surprised if they hold together and are of acceptable quality, but we shall see.  

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