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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 789

post #11821 of 18144
Quote:
Originally Posted by Snoogz View Post

 

 

I've done this once before.  The jackets looked so damn similar, and were 1 size off.

 

I realized my mistake while the wrong package was in transit.  I quickly emailed the buyer, informed him the first package arriving is incorrect, and the correct one is on its way.  I told him as a token at my expense, he may choose to keep the first jacket at no cost, and do what he pleases with it (donate, gift, sell, dog chew toy)


He has since purchased over 10 other things from me since this has happened.

 

I think I've done this about 3 times just by mislabeling packages. Luckily, it has always been with lower value items and I've just refunded and told the person to keep the item in every instance but one (they guy was such a dick in his initial message that there was no way I was going to refund and let him keep it) . Especially if the items were thrifted, is it really worth the time and hassle, plus paying for return shipping? 

post #11822 of 18144
Quote:
Originally Posted by namdaemun View Post
 

Sick and TIRED of ebay

 

1. It was my fault for sending the wrong item

2. I wanted to make him happy so I sent him the correct item IN GOOD FAITH without getting the incorrect one

3. he said he would send the incorrect one back

4. It's been a month and he says he's busy

5. He mentioned "why don't i just buy it from you?" , which I thought was weird because it's one size too  small for him

6. eBAY is trying to wipe their hands clean (rightfully so) by saying they cant do anything

7. There are some shady people out there

8. Ban noodleboy27

 

I opened up a case against him so we'll see what ebay says. Buyer acknowledged jacket should be sent yet he hasnt done anything. Its sad because he's a business owner too...well, he sells vaporizers so maybe his business sense is diff than ours but we'll see if he does the RIGHT thing.

 

I've been nothing but upfront, honest, and practiced great business sense with all of my clients.  It's unfortunate people will do anything for a buck. 

post #11823 of 18144
Quote:
Originally Posted by namdaemun View Post
 

How do you send jeans/dress shirts?

 

Regular poly mailers or bubble mailers? I'm leaning toward bubble but man they are expensive

 

If you're considering bubble are you purposefully ignoring the free flat rate priority mail bubble mailers from USPS?  With no super discount, but purchasing online shipping they are $5.70ish to ship.  Another option that I have read on here is putting item into poly, and putting that into legal flat rate mailer which I think is $5.25ish.   I'm not against straight poly, but I haven't tried it yet or looked into the first class cost vs. Priority flat rate.  Hell, I remember a couple years ago when I ordered some clothes from an Express clearance I received a suit coat, multiple sweaters, and shirts all in one giant poly bag with the inside articles of clothing wrapped in individual plastic. 

 

I also charge S&H for 95% of my items, so that may differ from some here who are 100% free shipping. 

post #11824 of 18144

Looking for some feedback from the more experienced sellers, if you are willing to share.  When considering a TIE in the same brand, model, and material, what exactly is it that can cause one tie to have a ton of hits, a number of watchers, and a quick sale when a similar brand/model/material gets no love?  For example:

 

BB Makers Maroon with gold diagonal stripe (with wrinkles), 70+ hits, 5 watchers, and sold within 2 days:

 

Some "similar" ties (all BB makers, similar title and description HTML) that are getting NO LOVE

 

 

 

Is a diagonal stripe much preferred to horizontal?  Is maroon a preferred color over navy?  Or maybe another way to ask is what really helps a tie sell, and what are deterants?  I remember reading Spoo's post last week where he mentioned Long or Short suits tend to drop the average sale price 25% (I think it was in this range).  Are there little factors that have a major impact like this on ties?

 

Thanks again for those willing to share some of their expertise.

post #11825 of 18144
Quote:
Originally Posted by cdgreg View Post
 

Looking for some feedback from the more experienced sellers, if you are willing to share.  When considering a TIE in the same brand, model, and material, what exactly is it that can cause one tie to have a ton of hits, a number of watchers, and a quick sale when a similar brand/model/material gets no love?  For example:

 

BB Makers Maroon with gold diagonal stripe (with wrinkles), 70+ hits, 5 watchers, and sold within 2 days:

 

Some "similar" ties (all BB makers, similar title and description HTML) that are getting NO LOVE

 

 

 

Is a diagonal stripe much preferred to horizontal?  Is maroon a preferred color over navy?  Or maybe another way to ask is what really helps a tie sell, and what are deterants?  I remember reading Spoo's post last week where he mentioned Long or Short suits tend to drop the average sale price 25% (I think it was in this range).  Are there little factors that have a major impact like this on ties?

 

Thanks again for those willing to share some of their expertise.

The first one is very Classic and Trad, the contrasting colors photograph very attractively too, the other three just don't have the same eye appeal.


Edited by capnwes - 4/10/14 at 6:55pm
post #11826 of 18144
Quote:
Originally Posted by MJMcRibb View Post
 

I think I've done this about 3 times just by mislabeling packages. Luckily, it has always been with lower value items and I've just refunded and told the person to keep the item in every instance but one (they guy was such a dick in his initial message that there was no way I was going to refund and let him keep it) . Especially if the items were thrifted, is it really worth the time and hassle, plus paying for return shipping? 

 

My worst foul-up was refunding the wrong person to the tune of $200+...and then having to refund the correct person the same amount.  Naturally, the wrong person kept the refund - called PayPal - no way to un-refund a refund at the time.  That sucked. 

post #11827 of 18144
That's a dirtbag move on that guy's part not to give you back the 200. Ouch.
post #11828 of 18144
Quote:
Originally Posted by ATLnoob View Post
 

 

My worst foul-up was refunding the wrong person to the tune of $200+...and then having to refund the correct person the same amount.  Naturally, the wrong person kept the refund - called PayPal - no way to un-refund a refund at the time.  That sucked. 

That does suck! I've never refunded the wrong person, but I have refunded the entire amount when I meant to only do a partial since PayPal automatically puts the full amount in the refund box by default, and I ended up putting the intended refund amount in the "Invoice Number" box.

post #11829 of 18144

I've been getting flooded with the "Hey, I'll give you $xx for this item if I can buy it right now" messages over the last few days. The last one was $10 below the starting bid of an item I listed tonight:brick:

post #11830 of 18144
Quote:
Originally Posted by MJMcRibb View Post
 

That does suck! I've never refunded the wrong person, but I have refunded the entire amount when I meant to only do a partial since PayPal automatically puts the full amount in the refund box by default, and I ended up putting the intended refund amount in the "Invoice Number" box.

Done that several times. Always when trying to do the refund on my phone. Fortunately the buyers all sent the money back. Pretty amazed by that actually.

post #11831 of 18144

Kind of reminds me: I was buying some vinyl off of a message board I belonged to a long time ago (viva la vinyl) and accidentally sent the guy $1600 rather than $16.00. Luckily, he immediately refunded me and we had a laugh about it.

post #11832 of 18144
Quote:
Originally Posted by ChetB View Post

That's a dirtbag move on that guy's part not to give you back the 200. Ouch.

 

My stupid-ass mistake [long story short: I had to refund a guy, email address was JohnSomething@whatever, amount $224.xx...by sheer coincidence I had another buyer with a JohnSomething@whatever email address for $224.zz on the same day...refunded the wrong John].  

I asked the dude to send it back, fully expecting he would not, and was not disappointed in the end.

 

Quote:
Originally Posted by MJMcRibb View Post
 

That does suck! I've never refunded the wrong person, but I have refunded the entire amount when I meant to only do a partial since PayPal automatically puts the full amount in the refund box by default, and I ended up putting the intended refund amount in the "Invoice Number" box.

 

I've caught that one too - refunding unintentional shipping overcharges for a few bucks, and almost refunded the whole amount.  Now I'm super-careful, but don't get many returns since I don't sell a lot.

post #11833 of 18144
Quote:
Originally Posted by capnwes View Post
 

Done that several times. Always when trying to do the refund on my phone. Fortunately the buyers all sent the money back. Pretty amazed by that actually.

  

...and...:

 

Quote:
Originally Posted by joshmick View Post
 

Kind of reminds me: I was buying some vinyl off of a message board I belonged to a long time ago (viva la vinyl) and accidentally sent the guy $1600 rather than $16.00. Luckily, he immediately refunded me and we had a laugh about it.

 

Wow, good karma all around for those guys.  I've lived long enough to sort of believe in that - screw someone over and you eventually get screwed over in return.  Easier to just do the right thing.  

post #11834 of 18144

OK triple post, scuze me...looking for a source for some shoe trees with the little brass (?) knob thing on top of the back/heel part.  Strictly for taking eBay pics, so, cheap is good.  

post #11835 of 18144

Agreed, the whole golden rule thing is pretty wonderful...

 

Also, let us know his username so we can all block him.

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