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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 787

post #11791 of 16774
The photos I take while using a mannequin are not so simple such as you've described. The camer MUST move in order to fulfill my photos. I am not shooting in 1 location. Trust my method is dominate for me and is faster freehand rather than tripod.

Others may not require as much movement, and may benefit from your proposal, but not I.
post #11792 of 16774
Quote:
Originally Posted by capnwes View Post

Is Styleforum up on your computer when you do this? Always seems to slow me down by distraction.

My items are all shipped the same based on what it is.

Ties - Rolled in a plastic "thank you" bag, inside a 6x3x3 box from ULINE
Shoes and Thick Coats - Sealed in this ULINE bag, wrapped in 5 sheets of this bubble wrap, and packed in this 13x10x4 ULINE box 
Sport Coats and Summer Weight Suits - Sealed in this ULINE bag, shipped in Flat Rate Regional Box A2
Overcoats or two pairs of shoes- Sealed in this ULINE Bag, shipped in this 14x10x6 ULINE box
I use these labels, (don't cut that shit out, that's crazy talk) 
I use some of the best tape available, no point in photoing, describing and packaging something carefully for an empty box to arrive at the buyers house.  

Gather all items that sold first. 
Ship similar items at the same time. Do all ties, then do all shoes, etc.
Streamline / ergonomify your work area. I can sit in one spot and reach all shipping supplies, as well as my laptop and printer.

Love the small tie boxes for .25 each, but $15 shipping for 100 boxes frown.gif. Will have to google coupon codes or something later.
post #11793 of 16774

Buyer Question: I bought a "NWT" Brioni shirt on eBay. Aside from having the wrong size and measurements, it was clearly not new despite having a tag that I suspect was stuck on at a later date. The shirt had the previous owner's initials on a tag that was conveniently covered in the listing's photos, missing button on sleeve, marks of ironing shine, showing wear, mis-ironed collar, spots throughout the shirt, and the breast pocket had a bunch of lint/dust/crumbs(honestly looks like cornmeal) in it.

 

I opened a case, wanting a refund for the auction price, original shipping price, and the return shipping. Ebay closed it in my favor and the buyer issued a refund of the auction price and original shipping price. I haven't gotten anything for the return shipping, and the buyer has not contacted me. The case decision says nothing about me returning the item--it simply says that I've gotten a refund. From my understanding, a buyer usually doesn't get refunded until the seller receives the item back.

 

So, my question is: am I supposed to return this? When ebay closes a case for the buyer does it usually instruct the buyer to return the item? Normally I would expect to return, but I'm wondering if the seller just refunded everything without having the item returned since he/she intentionally misrepresented the item.

post #11794 of 16774
You don't need to return it unless Ebay tells you to. As far as I can tell, cases like this are protected by Ebay, and they are the ones who refunded you.
post #11795 of 16774
"I'll just save this cornbread for later in my shirt pocket here"
post #11796 of 16774

Does anyone know how to turn off notifications in GarageSale? Every time I start the program, I get something like 3,000 notifications. It takes forever for all of them to pop up and disappear...

post #11797 of 16774

Hey guys, I'm in a spot of trouble. I sold the la vera jacket to this woman on Feb 27th, and it's been held at customs ever since. The tracker says its just waiting for her to pay and pick it up. 

The jacket had all its pockets still sewed shut and had no signs of use, thought the sleeves were finished. the first owner said it was unworn, so I described it as "new without tags".

 

Today I get this message:

 

Hi _____ Thanks a lot for your email. 

As I was waiting for the parcel to arrive for the last weeks I went to a shop to view what I was going to get.I have to say that I was a bit surprised and disappointed to notice that NONE of the new suits or jackets had buttons on the sleeves. According to the shop this is to adjust for the specific arm length of the owner.I checked ebay and saw that actually NONE of the new suits or jackets for ”La Vera Sartoria Napoletana” - new with or without tags had already buttons attached.

My conclusion is therefore that the jacket you sent - and which is now held at customs by the UK border force - had been adjusted for its first owner and as such, per definition, is NOT NEW. It may be unworn or have had only little use but USED or AS NEW would have been the right description.

I am sending this to let you know that I do not intend to accept the item and parcelforce will automatically return it after customs held it for a total of 20 days. I assume you agree with the assessment and are OK with this. Given your good ratings you might have not known this yourself and I reckon that this was not intentional. Please transfer back the money including shipment expenses that I had sent via paypal as I presume you do not want me to file a dispute over this.Kind regards

 

 

 

 

I had pictures of the sleeve buttons attached, and its been 42 days since the transaction. What should I do? 

post #11798 of 16774

 

Quote:
Originally Posted by Fueco View Post

You don't need to return it unless Ebay tells you to. As far as I can tell, cases like this are protected by Ebay, and they are the ones who refunded you.

 

Thanks for the help! I kind of figured that I would be told to return it if I had to.

 

Quote:
Originally Posted by Displacement View Post

"I'll just save this cornbread for later in my shirt pocket here"

Lol yeah, not sure what was going on. Could also be semolina. I envisioned someone wearing it while making a pizza and when tossing it the semonlina/cornmeal crumbs fell on the shirt and into the pocket.

post #11799 of 16774
Quote:
Originally Posted by Yorker View Post

Hey guys, I'm in a spot of trouble. I sold the la vera jacket to this woman on Feb 27th, and it's been held at customs ever since. The tracker says its just waiting for her to pay and pick it up. 
The jacket had all its pockets still sewed shut and had no signs of use, thought the sleeves were finished. the first owner said it was unworn, so I described it as "new without tags".

Today I get this message:

Hi _____ Thanks a lot for your email. 


As I was waiting for the parcel to arrive for the last weeks I went to a shop to view what I was going to get.I have to say that I was a bit surprised and disappointed to notice that NONE of the new suits or jackets had buttons on the sleeves. According to the shop this is to adjust for the specific arm length of the owner.I checked ebay and saw that actually NONE of the new suits or jackets for ”La Vera Sartoria Napoletana” - new with or without tags had already buttons attached.


My conclusion is therefore that the jacket you sent - and which is now held at customs by the UK border force - had been adjusted for its first owner and as such, per definition, is NOT NEW. It may be unworn or have had only little use but USED or AS NEW would have been the right description.


I am sending this to let you know that I do not intend to accept the item and parcelforce will automatically return it after customs held it for a total of 20 days. I assume you agree with the assessment and are OK with this. Given your good ratings you might have not known this yourself and I reckon that this was not intentional. Please transfer back the money including shipment expenses that I had sent via paypal as I presume you do not want me to file a dispute over this.Kind regards




I had pictures of the sleeve buttons attached, and its been 42 days since the transaction. What should I do? 

I tend to agree with the buyer. People throw around the term "new without tags" way too much. If you don't personally know if it's new, then it's not new. As for the refund, I would rather her accept the package and you refund her return shipping expense. Relying on international postage to return a package, without new postage, is a gamble. You may completely lose the package, so the additional expense of return shipping is a small price to pay.
post #11800 of 16774
I got the jacket from the original owner, who said he never wore it after he had the sleeves finished. When I got it I looked it over and the pockets were all still sealed and the spare buttons were still there, i had no damage or signs of use, so i put it up as NWOT. Do you guys think that finished sleeves is enough to say it's used?
post #11801 of 16774
Quote:
Originally Posted by Yorker View Post

I got the jacket from the original owner, who said he never wore it after he had the sleeves finished. When I got it I looked it over and the pockets were all still sealed and the spare buttons were still there, i had no damage or signs of use, so i put it up as NWOT. Do you guys think that finished sleeves is enough to say it's used?

Did you include that in the listing?
post #11802 of 16774
Quote:
Originally Posted by rebel222 View Post


I tend to agree with the buyer. People throw around the term "new without tags" way too much. If you don't personally know if it's new, then it's not new. As for the refund, I would rather her accept the package and you refund her return shipping expense. Relying on international postage to return a package, without new postage, is a gamble. You may completely lose the package, so the additional expense of return shipping is a small price to pay.

Agreed. The blood stained NWOT Canali shirt I got a few months ago was super awesome.

 

EDIT: /\ I'm not saying either way whether Yorker's jacket was legit NWOT or not. There's a very fine line there.  

post #11803 of 16774
Unfortunately I didn't include that info. Just that the pockets were sealed, and it was unworn, and pictures of the finished sleeve along with measurements.
post #11804 of 16774

I don't know, I bought 5 blazers from BB outlet, with tags and 4 didn't have sleeves made up and one did. A high end item, no one is going to wear without taking the basting off the vents, pockets are another story, but not the vents.  I would say you have an argument, and just because she saw the item in the store with the sleeves not made up doesn't mean that that is the way it is always.  On the other hand, if it comes back to you intact I would just issue a refund.  If it doesn't come back, I don't think she has a case, especially since you have it pictured.  If she leaves neg feedback, I think you have a shot at getting it removed.

Tons of shit gets listed as NWOT, there are LOTS of bad apples out there, but don't paint everyone with the same brush.  I'm about to list 16 NWOT HF shirts, the buyers are going to have to take my word that they're NWOT.

post #11805 of 16774
Question for you guys. How do you think I should proceed with this? I sold a pair of Bruno Magli boots a week or two ago, the woman received them and said this:

"Alas these 9 boots are too big, they must be men's. I am returning them reluctantly because they are perfect in all ways, except they are way too large , maybe its italian size..."

I specified no returns on the auction, provided accurate information and measurements, attempted to try them on (I am an 8 in men's and i couldn't even get close to putting these on), etc. Do I refund her or do I stick to what was said in the auction and risk getting into a whole issue/risk negative feedback? I don't really want to refund her because it seems like a buyers remorse/not reading the measurements/etc issue, but is it really worth it? They only sold for $35.

Any insight is appreciated.
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