How do you guys deal with someone that claim an item is fake? I have a 7 day returns policy, however the guy has claimed a fake about 30 days after delivery - "finish is not what I am used to with xxx brand, and I own several of xxx suits". Clearly a case of buyer's remorse...or he was worn the suit and trashed it already.
I know the item is 100% genuine because:
- the tags and labels are legit;
- the suit looked genuine (a fairly typical/generic fused suit); and
- it is a tiny pissant mall-quality Australian brand - no one would bother faking it.