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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 751

post #11251 of 16718
Quote:
Originally Posted by Reigningchamp View Post
 

Honesty I am not 100% sure of the age. 

 

Oh geez. He's a State Rep for a Midwest state. 

While there is no hard rule on this, I would offer a full refund, but that's just me. 

 

While there is no warranty implied or otherwise, they shouldn't have fallen apart like that. He's had them for 5 weeks. total. 

 

If you're building your business for long-term, I'd rather have someone like that telling his network that he found a really good seller on ebay, than telling everyone he knows what a POS he bought from some ebay Shyster. 

 

Not your fault. No obligation to do this. I'm just saying I would do it. I've got a pair of magnanni oxfords I'm sitting on because there's one place where the welt appears to be separating. I'm afraid that if I sell it, 6 weeks later, someone will step out of the frickin' shoe. I pick it up and bend it every few days, but for some reason, it makes me nervous to sell it, even though I glued that small part down. 

post #11252 of 16718

How did the bottom completely fall off of both shoes at the same time? I've had things happen to shoes before where the toe might come unglued on one of them. It seems insanely weird that they would both just pop off together. Even if one of the soles came off completely, you'd stop what you were doing and buy a new pair or send someone from your office or whatever to get a new pair for the day. 

post #11253 of 16718
Quote:
Originally Posted by jebarne View Post
 
Quote:
Originally Posted by Reigningchamp View Post
 

Honesty I am not 100% sure of the age. 

 

Oh geez. He's a State Rep for a Midwest state. 

While there is no hard rule on this, I would offer a full refund, but that's just me. 

 

While there is no warranty implied or otherwise, they shouldn't have fallen apart like that. He's had them for 5 weeks. total. 

 

If you're building your business for long-term, I'd rather have someone like that telling his network that he found a really good seller on ebay, than telling everyone he knows what a POS he bought from some ebay Shyster. 

 

Not your fault. No obligation to do this. I'm just saying I would do it. I've got a pair of magnanni oxfords I'm sitting on because there's one place where the welt appears to be separating. I'm afraid that if I sell it, 6 weeks later, someone will step out of the frickin' shoe. I pick it up and bend it every few days, but for some reason, it makes me nervous to sell it, even though I glued that small part down. 

+1 I would also refund it. That's how you get repeat buyers. I think hes telling the truth. My guess is that one sole came off and he checked the strength of the other by pulling on it and it fell off too.
He's a state rep though???? Don't these guys get paid enough to buy new shoes? Very interesting.

post #11254 of 16718
Quote:
Originally Posted by Musicled View Post
 


Yeah, I should've mentioned I was just kidding.

Really though, how could a person think that was ok? Esp for an asking price that high.... Spend the 47 seconds and get it right.

 

Yes. Perhaps I should list the extra mannequin cover I have and send him the link? :D

 

I found that shirt because I was looking to see if anyone else had a similar shirt as the one I listed an hour ago. Mine is NWT, and I listed it for $60. 

post #11255 of 16718
Quote:
Originally Posted by jebarne View Post
 

While there is no hard rule on this, I would offer a full refund, but that's just me. 

 

While there is no warranty implied or otherwise, they shouldn't have fallen apart like that. He's had them for 5 weeks. total. 

 

If you're building your business for long-term, I'd rather have someone like that telling his network that he found a really good seller on ebay, than telling everyone he knows what a POS he bought from some ebay Shyster. 

 

Not your fault. No obligation to do this. I'm just saying I would do it. I've got a pair of magnanni oxfords I'm sitting on because there's one place where the welt appears to be separating. I'm afraid that if I sell it, 6 weeks later, someone will step out of the frickin' shoe. I pick it up and bend it every few days, but for some reason, it makes me nervous to sell it, even though I glued that small part down. 

 

I feel you, and I didn't sell them for much, so I may go the full refund route. I had them for a while and looked over them thoroughly. 

 

Quote:
Originally Posted by My Main Man View Post
 

How did the bottom completely fall off of both shoes at the same time? I've had things happen to shoes before where the toe might come unglued on one of them. It seems insanely weird that they would both just pop off together. Even if one of the soles came off completely, you'd stop what you were doing and buy a new pair or send someone from your office or whatever to get a new pair for the day. 

 

He said one came apart during dinner. He said when he got home he looked at the other it it came off in his hands. I am seriously mind blown. 

post #11256 of 16718
Quote:
Originally Posted by Reigningchamp View Post
 

 

I feel you, and I didn't sell them for much, so I may go the full refund route. I had them for a while and looked over them thoroughly. 

 

 

He said one came apart during dinner. He said when he got home he looked at the other it it came off in his hands. I am seriously mind blown. 

I'd probably tell him that though you're under no obligation to do so, building a clientele who looks forward to your weekly auctions is the ultimate goal for your online business and as such, you're going to refund. You appreciate him as a customer and want him to continue to shop with you for years to come.

 

I would then note that you had inspected the shoes and they seemed solid or you would never have sold them in the first place. 

 

either my 3rd or 4th deal, I sold a NWT, still in the plastic Sir Pendleton wool shirt to a guy. He gets it and sends me a pic of 4-5 moth holes in the back of the shirt. I had no way to know that because I didn't want to unpin it and destroy the NWT packaging. When I saw the pics, I was embarrassed. I refunded the money and asked him to dispose of the shirt as it had no value for me. Without telling him, I sent him a brand new wool rich shirt in that same size and a handwritten note explaining how important customer satisfaction is to me as I'm building a store, and I view each interaction with a customer as an opportunity to improve my brand and my online reputation. I was disappointed that I sent something that was less than promised, so I went out of my way (over-rotated?) to fix it. He sent me a nice email and left great feedback. 

 

All I could hope for under the circumstances. 

 

I start with the premise that while people are looking for a bargain, most people are honest about it when they complain. The exceptions go on the block list. 

 

I started doing this in September and opened my store in October. Plus, I don't depend on this income to support my lifestyle. I know for others this is a primary income or an important income supplement or contributor. So what do I know. Others with more experience will advise you better. 

post #11257 of 16718
Quote:
Originally Posted by Reigningchamp View Post
 

 

 

He said one came apart during dinner. He said when he got home he looked at the other it it came off in his hands. I am seriously mind blown. 

Haven't you been watching the NBA this season, shoe blow-outs are common these days! :lol:
post #11258 of 16718
Quote:
Originally Posted by ridethecliche View Post
 

Okay, if you were the seller in this case, what would you do?

I bought a pair of jeans on ebay, the guy sent them over and they looked fine. When I uncuffed them, a bunch of dirt fell out and there was lint and dust in there. It was disgusting. Thing is, I did this after I tried them on and they fit pretty damn well.

 

What do you consider a fair outcome in this case?

I start with the assumption that everything I buy on ebay is going to be cleaned before I wear it. 

 

If someone contacted me with this situation, I would remind them that I have the hassle-free returns and I would point them to my terms and conditions that remind them that pre-owned items should be cleaned before wearing. I would not offer a discount. I think it is reasonable to believe that the seller didn't know the dirt was there or he would have already fixed it. 

 

In fact, I get a lot of my stuff dry cleaned before I sell it. When I do, I email the winning bidder and explain that I've already had it dry cleaned so they know and don't have to do it again. 

post #11259 of 16718
Quote:
Originally Posted by Snoogz View Post
 

Boom! They ain't Nike though1 

 

post #11260 of 16718
Quote:
Originally Posted by Fueco View Post
 

 

Yes. Perhaps I should list the extra mannequin cover I have and send him the link? :D

 

I found that shirt because I was looking to see if anyone else had a similar shirt as the one I listed an hour ago. Mine is NWT, and I listed it for $60. 

 

I was gonna do a happy dance, because I have the same shirt as in that listing...and had no idea it might be worth that much...which it apparently isn't (but it has 11 watchers). 

 

 

My Reyn (Click to show)

 

 

  

Also, good luck to this seller:

 

 

http://www.ebay.com/itm/CERRUTI-1881-LIGHT-TAN-DRESS-SHIRT-42-16-5-VERY-FINE-COTTON-/231172786667?pt=US_Men_s_Dress_Shirts&hash=item35d2f8c9eb

post #11261 of 16718
I think it has 11 watchers as a side effect of being on Ebay for about a year. I'm sure I've seen it before!Spooner started using that label around 2000, so don't get your hopes up. wink.gif
post #11262 of 16718
Quote:
Originally Posted by marc roberto View Post


He's a state rep though???? Don't these guys get paid enough to buy new shoes? Very interesting.

I think you are thinking of US Reps, who are paid moderately well. State reps don't make jack.

post #11263 of 16718
Quote:
Originally Posted by ATLnoob View Post
 

 

I was gonna do a happy dance, because I have the same shirt as in that listing...and had no idea it might be worth that much...which it apparently isn't (but it has 11 watchers). 

 

 

My Reyn (Click to show)

 

 

  

Also, good luck to this seller:

 

 

http://www.ebay.com/itm/CERRUTI-1881-LIGHT-TAN-DRESS-SHIRT-42-16-5-VERY-FINE-COTTON-/231172786667?pt=US_Men_s_Dress_Shirts&hash=item35d2f8c9eb

 

Yo my Cerruti 1881 suit gonna make me a millionaire then.

post #11264 of 16718
Quote:
Originally Posted by Fueco View Post

I think it has 11 watchers as a side effect of being on Ebay for about a year. I'm sure I've seen it before!Spooner started using that label around 2000, so don't get your hopes up. wink.gif

 

Looks like there are 7 or 8 more of the same on eBay, depending on how you search for it...I'd only sell mine if it was worth some bank - otherwise it's a keeper and one I wear regularly in the summer.

post #11265 of 16718

Hi guy, I've been a long time lurker on SF but decided to join because I appreciate the wealth of knowledge on here!

 

I'm new to the whole eBay thing, and I recently put up a couple of thrift finds I'd like to flip for a couple of bucks. I've read quite a bit on the subject beforehand, and to my knowledge, I'm doing everything right to get maximum of views and bids (ending auctions on the weekends, low starting price, 14 days money back guarantee, clear and representative pictures, catchy titles, etc.) but no matter what, I don't get a lot of views and no bids at all.

 

Now, I don't want to look like the overly concerned newb, but I thought I'd ask: do you guys usually have to re-list your items a couple of times before you finally find your bidder/buyer?

 

I'm guessing it's just because I'm new to selling on eBay, I don't have a lot of feedback to back me up and it might make buyers weary. 

 

Anyway, if you have any other tips to help me maximize my items exposure, I'd be grateful! 

 

Thanks guys!

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